Patients
Reviews of 14-85 Dental Spa.
Bogota, Colombia. 439 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 439 reviews
I really liked the service they provided, it was EXCELLENT
Reply from the clinic
At Jeferson, we work with the best suppliers in the industry to offer comprehensive, high-quality dental treatments. Thank you for your rating.
Terrible service. I return to Dr. RODRÍGUEZ for an appointment, who provides terrible service: she checks notifications, sings during the service, and takes on self-important …
Reply from the clinic
Hello Andrés, we regret that this situation occurred and apologize for the delay caused by the doctor in scheduling your appointment. Likewise, it is important for us to ask patients to respect the staff at 14-85 … More
Excellent, I felt great, the massage was amazing, I went into the appointment feeling relaxed. Excellent professionals.
Reply from the clinic
Patricia, that's our goal: for you to feel calm and relaxed throughout your dental treatment. Thank you for trusting 14-85 Dental Spa.
Excellent care, very comprehensive consultation, and the estimated treatment time is super short 😁very happy …
Reply from the clinic
It's fantastic to know that you found our care excellent and that the consultation was thorough and efficient. Thank you for writing!
Excellent experience with Dr. Jackeline, she has a lot of charisma
Reply from the clinic
Thank you so much for sharing your experience! We're delighted to hear that you received excellent care from Dr. Jackeline and that her charisma made a positive difference to your visit. We strive to provide a friendly and professional … More
I congratulate Dental Spa for their professionalism, responsibility, and kindness toward their patients. Excellent service; I recommend 1485 Dental Spa for your dental treatments.
Reply from the clinic
Thank you so much for your kind words and recommendations! We are delighted to know that you had a positive experience at 14-85 Dental Spa and that you appreciate our professionalism, responsibility, and friendliness. We strive to provide … More
Excellent service. Very professional, super understanding, and nice people 😁 …
Reply from the clinic
Our goal is for every patient to have a satisfying experience from beginning to end. 🦷✨ Thank you for your rating.
Thank you so much for all the attention I've received to this day. Excellent.
Reply from the clinic
We are delighted that you enjoyed your visit today. The entire team at 14-85 Dental Spa is dedicated to providing high-quality treatments.
If I could give zero stars, I would. The staff provided terrible service, performed a botched treatment, and then withheld 10% of any refund request. I explained that I only have access to a specific time slot, but they kept offering appointments outside of it. Furthermore, they told me they are NOT obligated to share refund policies or internal processes that directly affect the client. They…
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pressured me to make advance payments and didn't facilitate the refund process. I had to go to the branch manager for an evaluation, but she was extremely rude and dismissive, only softening her tone when I informed her the conversation was being recorded. In fact, I'm afraid she'll examine me after the incredibly rude way she treated me over the phone. Her attitude was extremely disrespectful, and I wouldn't recommend this clinic at all. After posting this review, the clinic responded with a generic message requesting contact via email. However, I had already sent multiple formal requests via email and WhatsApp without receiving a response. To date, I still haven't received clear, written information about the refund procedure, which isn't detailed in the contract either. Additionally, due to the poor treatment I received, on December 30th I requested that my appointment with the branch manager be canceled. And today, January 8th, they still asked me to confirm the appointment, as if it were my obligation to attend despite the terrible treatment I received from the woman. They don't allow written communication by any means, and there's no response. If you can avoid this place, you'll truly save yourself a lot of trouble, because the cost is completely unjustified by the service and the treatment. Paying millions only to be yelled at on the phone and interrupted just for asking a question they obviously need to answer: "What is the process for requesting a refund?" It's unacceptable.
Reply from the clinic
We are sorry to hear about the situation you experienced. Please send us more information to [email protected]
Convenient, love the massage before treatments. Knowledgeable staff and great care.
Reply from the clinic
Thank you for your wonderful comment! We're thrilled to hear that you find 14-85 Dental Spa convenient and that you love the massage before treatments. Our knowledgeable staff is dedicated to providing great care and ensuring a positive … More
I highly recommend Dr. Sandra. Deciding to start dental treatment isn't always easy, but she greatly encouraged me to take the plunge. It's amazing how some people can have such a positive influence, and Dr. Sandra is one of them. She makes me feel very comfortable at every appointment. She's a fantastic professional who explains everything with admirable patience, being very clear about the…
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diagnosis, the steps to follow, and her recommendations. If you're looking for someone professional and compassionate, she's the one.
Reply from the clinic
Thank you so much for sharing your experience! At 14-85 Dental Spa, we pride ourselves on combining cutting-edge technology, clear diagnoses, and personalized care that truly makes a difference. We're delighted to hear that Dr. Sandra made you feel comfortable and supported throughout your treatment. Choosing us means choosing professional, friendly dentistry focused on your well-being. 🦷✨
My experience at Dental Spa in Bogotá, Salitre branch, was simply exceptional and completely exceeded my expectations, especially during the teeth whitening procedure. From the very first moment, a high level of professionalism, organization, and human warmth was evident, making a real difference compared to other dental clinics on the market. The experience begins in the reception area, where the…
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staff demonstrates friendliness, helpfulness, and a genuine service-oriented attitude. The welcome process is quick, clear, and very well coordinated, making the patient feel comfortable and valued from the moment they walk in. One aspect that deserves special mention is the spa-like treatment before the appointment, which provides a sense of relaxation and well-being rarely found in the dental sector. Without a doubt, this touch is a 100 out of 100, as it completely transforms the traditional experience of a visit to the dentist. During the procedure, the attention was highly personalized, dedicating the necessary time to each stage of the treatment, without rushing, and with clear explanations, which fosters confidence and peace of mind. There is a clear patient-centered approach, respecting their pace and needs, something that is not always found these days. I want to especially highlight the extraordinary work of Dr. Mireya Rodríguez Forero, who demonstrates not only a high level of knowledge and experience, but also admirable human qualities. Her professionalism, attention to detail, and commitment to excellence make the procedure completely safe and satisfying. Dr. Rodríguez inspires confidence at every step, which makes a significant difference in the patient experience. Another outstanding point is the use of cutting-edge technology, truly innovative and, from my personal experience, unlike anything I've seen before on the market. I have had the opportunity to visit virtually all of the existing competitors, and I can say with complete certainty that there is nothing on the market that compares to what Dental Spa de Bogotá offers in terms of equipment, techniques, and results. This combination of advanced technology with top-level human talent is, without a doubt, one of its greatest strengths. In conclusion, Dental Spa Bogotá – Salitre offers a comprehensive, top-tier experience: excellent service from reception onward, procedures performed with dedication and precision, cutting-edge technology, and exceptional patient care. It's a place that redefines the concept of dental care, and I wholeheartedly recommend it to anyone seeking quality, innovation, and a truly superior experience.
Reply from the clinic
Thank you so much for sharing such a complete and valuable experience! At 14-85 Dental Spa Salitre, we work to redefine dentistry, combining cutting-edge technology, personalized attention, and a spa-like approach that prioritizes your well-being and peace of mind. We're delighted to know that the whitening, our team, and especially Dr. Mireya Rodríguez exceeded your expectations. We remain committed to providing a superior, compassionate, and highly precise experience with every visit. 🦷✨
The place is modern, clean, and very calming, which is much appreciated when it comes to dental treatments. The care during the procedure was very careful and professional. Everything was done calmly and with excellent hygiene. The space is comfortable, and the staff inspires a lot of confidence. Highly recommended 🙂 …
Reply from the clinic
Hello Sebastian, remember that at 14-85 Dental Spa, we have cutting-edge technology that allows us to offer dental treatments with more precise results.
I do not recommend it. I took my mother who had an accident and hit her mouth. I told them about the situation beforehand so they could do the corresponding procedure upon arrival, so she could be seen the same day for her condition (I had …
Reply from the clinic
Dear Ms. Paula, we hope you are well. The price paid covers the initial evaluation, panoramic X-ray, diagnosis, and treatment plan. This price does not include general procedures or procedures performed by specialists. … More
Excellent service and excellent professionals, highly recommended. They are very friendly, explain procedures clearly, have state-of-the-art equipment, and do everything very efficiently.
Reply from the clinic
Thank you so much for your excellent review! We are delighted to know that you were satisfied with our service and the work of our team. Your recommendation means a lot to us and motivates us to continue offering the best service. We hope to see you again soon! Remember that we offer all dental specialties: Oral Rehabilitation, Maxillofacial Surgery, Periodontics, Endodontics, Orthodontics, and Pediatric Dentistry.
Excellent service, the specialists were very friendly and treated my son very well.
Reply from the clinic
Thank you so much for your feedback! We're delighted to hear that your child received excellent service and that our specialists were able to treat him kindly. The satisfaction of our patients, especially our youngest ones, is very important to us. We hope to see you again soon at 14-85 Dental Spa!
Excellent service, I really liked the way the whole team treated me, as they met my expectations.
Reply from the clinic
Maryluz, we are pleased with the excellent service you received at 14-85 Dental Spa. The entire team works to provide high-quality dental treatments.
I received excellent service; they are very punctual and very clear in all treatments.
Reply from the clinic
Bleidis, our priority is that you fully understand your treatment plan. We're glad you felt the care you received was excellent. You're always welcome. 🦷✨
I really loved the service, they did a great job with the treatment.
Reply from the clinic
Sara, we're so glad you enjoyed your experience at 14 85 Dental Spa! The whole team works hard to provide high-quality dental treatments. You're always welcome. 🦷✨
Excellent service from the staff, they care about the patient. 10 out of 10 service, they provide solutions to problems. I'm very happy and highly recommend them.
Reply from the clinic
Thank you so much for your kind words! We're so happy to hear that your experience with our team was so positive. At 14-85 Dental Spa, we strive to provide exceptional service and take care of our patients every step of the way. Your recommendation means a lot to us. We hope to see you again soon!
Highly recommended, especially the attention from Dr. Azael Balseiro, who was super friendly and inspired a lot of confidence during the evaluation and treatment, making dental care a very pleasant experience.
Reply from the clinic
Thank you so much for your recommendation! At 14 85 Dental Spa, we stand out by combining cutting-edge technology, high-precision treatments, and a team of people who inspire confidence from the very first moment. We're delighted to know that Dr. Azael Balseiro's care made your visit a pleasant and safe experience. We look forward to continuing to care for your smile with truly enjoyable dentistry. 🦷✨
I highly recommend Dental Spa. "The staff was wonderful. The receptionists helped me with everything and answered all my questions. The facilities were very clean. Professional staff who know what they're doing. I will continue with my orthodontic treatment."
Reply from the clinic
Hi Laura, thank you for the recommendation. It is very important for us to have the trust of the patients who visit our locations.
Excellent service and attention. From reception to the specialized dental care. Thank you so much for everything. Blessings and continued success. Highly recommended.
Reply from the clinic
Hello Jessica, the entire team at 14-85 Dental Spa works to provide high-quality, specialized dental care. We are delighted with your positive experience. Thank you for recommending us.
It's a very nice, very quiet place with excellent service; it feels calm and safe. The best!
Reply from the clinic
Hi José Manuel, we're glad to hear you felt that way. You're always welcome at 14-85 Dental Spa 🦷💙
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