Overview
Westcoast International Dental Clinic is Vietnam's longest-established 100% foreign-invested dental clinic, operating since 2004 across Ho Chi Minh City and Hanoi. With 25+ years of combined clinical experience and 50,000+ cases completed, the clinic specializes in dental implants, All-on-4, cosmetic dentistry, and full-arch restoration for international patients and expatriates.
This review covers what Westcoast International Dental Clinic (Norfolk Mansion) actually documents: its specialties, its track record, and the practical considerations for anyone evaluating it as a treatment destination. According to SmileJet's verified data, Westcoast International Dental Clinic (Norfolk Mansion) holds a 4.8 out of 5 rating across 238 patient reviews.
Credentials and accreditations
Westcoast International Dental Clinic (Norfolk Mansion) is included in SmileJet's curated clinic directory. The clinic carries SmileJet's Premium status. Detailed accreditation records are available on the clinic's profile page, where the full listing has been reviewed for accuracy.
Treatments and pricing
For current pricing, request a free personalised quote through SmileJet. The clinic responds with a treatment-specific plan and indicative cost based on your case, usually within 24 hours. Headline prices published online rarely account for the full complexity of a case, so a written plan is the only reliable cost reference.
What patients say
Westcoast International Dental Clinic (Norfolk Mansion) has 238 verified reviews on SmileJet, averaging 4.8 out of 5. The selection below is drawn from recent approved reviews. Names are shown as first name only to protect patient privacy.
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★★★★★ Trรขm
The team of doctors is professional, the equipment is top-notch, and the staff are incredibly friendly. When someone asks me about a reputable dental clinic, I will definitely recommend Westcoast โค๏ธ
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★★★★★ Hung
My name is Hung, I'm 67 years old and I live in District 1. I've been receiving dental treatment at Westcoast Dental Clinic recently, and I'm very satisfied with the service and the team of doctors there. Thank you very much, Westcoast, for helping me have a beautiful set of teeth.
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★★★★★ R
I visited for a second opinion. I had an unsettling experience at another dentist in Ho Chi Minh City, so I was looking for a dentist I could trust. Dr. Matsumoto is very accurate and professional. He carefully checks the patient's condition before proceeding with treatment. I've been to many dentists in the past, but personally I feel he is the most trustworthy dentist I've ever come across. I...
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★★★★★ Leland
I am continually amazed at the quality and attention to detail that I receive at Westcoast. I have been coming to Westcoast International Dental Clinic every year since 2010 except the 3 years of Covid. 11 annual visits. I have had 9 crowns and two root canal treatments over that period. I have had Dr Tien for every visit since 2011. Dr Tien has completed her Masters in Dentistry at Sydney Univ...
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★★★★★ ้ๆตฆๆญฃๅพณ
I love Betonam Dental Clinic. I'd be happy if my beloved and beloved children also came to Betonam Dental Clinic. Do dental clinics overseas also provide anesthesia and restraining nets?
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★★★★★ shayan
I was very great coming very cooperative staff Process done smoothly
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★★★★★ Francois
I had a complete mouth reconstruction. That is, 28 crowns and 1 implant, and my son filled several cavities. The service we received was very professional. The result is perfect; I highly recommend this clinic.
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★★★★★ Shu-Chin
I would like to thank the team at Westcoast International Dental Clinic (Norfolk Mansion) in Ho Chi Minh City for their excellent expertise and care. Dr. Tram Anh made my dental cleaning feel calm and easy, and she took the time to clearly explain my X-rays. I especially want to thank Dr. Andrew H. F. Tsang for my wisdom tooth extraction. The tooth was challenging to remove, but his method, and...
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★★★★★ ๆฐด้ๆธ ๅ
This dentist is amazing ๐ They have a wonderful doctor called Dr. Matsumoto. It's the best place to get dental treatment in Ho Chi Minh City. I definitely recommend going there if you're traveling and have any dental issues. โฆ
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★★★★★ Steve
Iโve had the most amazing experience with Dr Andrew and Dr Nhu An over the last two week with 4 implants and many repairs done and Capping. With my job as Transport Driver itโs not always easy to look after my teeth properly so there was plenty of work to be done and I can honestly say Iโm looking forward to coming back to have more treatment. Dr Andrew and Dr Nhu An after initial consultation ...
International patient experience
For dental tourism specifically, the relevant signals are: an English-capable consultation process, transparent pricing communicated before arrival, and a treatment-coordination workflow that handles the logistics of multi-visit plans within a finite trip window.
SmileJet's own quote workflow handles part of this on the patient's side: a request submitted through the platform is forwarded to the clinic, and the clinic responds with a personalised treatment plan and quote, usually within 24 hours. There are no booking fees on the SmileJet side.
Practical details
The clinic's primary online presence is at https://westcoastinternational.com/. Operating hours, working-day schedule, and the names of treating dentists are best confirmed at the time of booking, because they can vary by week and by branch in chains with multiple locations.
Honest considerations
A few points worth keeping in mind for any clinic considered for dental tourism:
- Travel logistics still apply. Even with a well-run clinic, dental tourism involves visa timing, recovery windows, and the possibility of needing follow-up care after returning home. Implant work in particular usually requires a second visit several months after the initial placement.
- Pricing varies by case. Headline figures for procedures are useful for comparison, but a complete treatment plan depends on imaging, the condition of the surrounding teeth and bone, and the materials chosen (which can vary in price by a factor of three or more for the same procedure).
- Read the full review distribution. Average rating is one signal; the distribution of 1-star, 3-star, and 5-star reviews tells you more about consistency.
How to evaluate it for your case
The most useful next step is a free quote. The quote contains the clinic's read on what your case actually involves, the proposed treatment plan, and the indicative pricing. None of that costs you anything and there is no commitment. If the plan looks reasonable, you can compare it against quotes from other clinics on SmileJet before making a decision.