At a Glance

In This Guide

• When to get one
• How second opinions work
• Remote
• In person
• What a good one includes
• Red flags
• Involving your home dentist
• The Hanoi clinics on SmileJet
• FAQ

When You Should Get a Second Opinion

• A large plan: several implants, full-arch work (All-on-4), or many crowns or veneers.
• A recommendation to remove teeth that feel fine.
• A quote that is much higher or lower than you expected.
• Pain or problems after previous treatment.
• You simply do not feel the plan was explained clearly.

How Second Opinions Actually Work

A second dentist reviews your records, examines you, takes new imaging if needed, and gives an independent view of what treatment you need. They may agree, suggest changes or propose alternatives.

Scenario A: Remote Second Opinion From Hanoi

What to send

• The written treatment plan and quote you already have.
• Recent X-rays and, ideally, a CBCT scan as DICOM files.
• Clear photos of your teeth, and a list of symptoms and medical conditions.

How to send it

Picasso asks for DICOM files by email to [email protected], or you can send everything to SmileJet on WhatsApp or Messenger and we will pass it on.

What you should receive back

A view on whether the plan looks reasonable, what further imaging is needed, and an indicative quote. Picasso offers a video consultation (Google Meet or Zoom, 20 to 30 minutes). A remote opinion is provisional; a full one needs an examination.

Scenario B: In-Person Second Opinion in Hanoi

Suggested one-day schedule

1. Morning: examination and consultation (200,000 VND).
2. Imaging if needed: panoramic X-ray (300,000 VND) or CBCT scan (600,000 VND).
3. Afternoon: go through the findings and receive a written plan and itemised quote.

Both Picasso branches open every day 8:30 to 18:00. Picasso no longer publishes a fee waiver, so expect to pay these fees whatever you decide.

What Makes a Good Second Opinion

Full examination

Teeth, gums, bite and existing work, not just the area in question.

New CBCT if needed

Essential before implants; Picasso says it takes one before every implant.

Written plan with alternatives

Including the option of doing less, or nothing yet.

Clear, itemised pricing

Each item priced, with the material and brand named.

Honest disagreement, with evidence

If the second dentist disagrees, they should show you why on the images.

Willing to agree with the first dentist

A good second opinion sometimes confirms the original plan.

Red Flags and Warning Signs

• No examination or new imaging where it is clearly needed.
• Pressure to book treatment on the day.
• Criticism of the first dentist without evidence.
• No written plan or itemised price.
• Vague answers about who will treat you or which implant brand.

What Typically Changes in a Second Opinion

Common outcomes include a different number of implants, a graft or sinus lift found to be needed or not, a crown instead of a veneer (or the other way round), saving a tooth with a root canal (điều trị tủy) instead of extracting it, or a different order of treatment.

What a Second Opinion Costs

At Picasso, both Hanoi branches: exam 200,000 VND, panoramic X-ray 300,000 VND, CBCT 600,000 VND, iTero scan 2,000,000 VND. SmileJet's help is at no charge. Whether it saves money depends on what the opinion finds; compare any new quote with your original written quote line by line.

Getting Your Home Dentist to Review the Hanoi Plan

How to present a Hanoi plan to your home dentist

Bring the written plan, the itemised quote, the scans and the implant brand. Ask specific questions: is this needed, is anything missing, would you do it differently?

Managing pushback

Some dentists are wary of treatment abroad. Ask what concerns them clinically, and whether they will see you for check-ups afterwards.

The Hanoi Clinics on SmileJet, and How They Handle Second Opinions

SmileJet lists two dental clinics in Hanoi, both branches of Picasso Dental Clinic. Both are featured partners on SmileJet: a commercial listing relationship, not a clinical endorsement. Because they are one group with one price list, and Picasso assigns cases to dentists by procedure rather than branch, do not treat them as two independent opinions.

Picasso Dental Clinic, Old Quarter Branch

16 Phố Châu Long, Ba Đình ward. The founding branch (2013). See the Old Quarter branch.

Picasso Dental Clinic, Westlake Square Branch

LKC22 Hoàng Minh Thảo, Westlake Square, in what was Bắc Từ Liêm district. On-site CBCT and iTero scanning. See the Westlake Square branch.

How SmileJet Can Help

SmileJet is not a dental practice and does not give clinical opinions. We pass your records and questions to the clinic in English, Russian or Vietnamese, book appointments and chase replies, at no charge to you. You pay the clinic directly.

Telemedicine Options for Dental Second Opinions

Picasso offers video consultations on Google Meet or Zoom, 20 to 30 minutes, for patients planning a trip. Send your scans beforehand so the dentist can look at them during the call.

Professional Ethics: It Is Allowed and Encouraged

Second opinions are a normal part of dental care, especially for large or costly plans. Ask for copies of your records; a confident dentist will not object.

FAQ

How much does a dental second opinion cost in Hanoi?

At Picasso, both Hanoi branches, an examination and consultation is 200,000 VND (about US$8), a panoramic X-ray 300,000 VND and a CBCT 3D scan 600,000 VND (about US$23). SmileJet's help arranging it costs nothing.

Can I get a second opinion without travelling to Hanoi?

Partly. Picasso offers video consultations (Google Meet or Zoom, 20 to 30 minutes) and asks for scans as DICOM files. A remote view is limited; a full opinion needs an examination.

Are the two Hanoi clinics on SmileJet independent of each other?

No. Both are branches of Picasso Dental Clinic, with one price list, and Picasso assigns cases to dentists by procedure rather than branch. Treat them as one opinion, not two.

What are red flags in a dental second opinion?

No examination or new imaging where it is needed, pressure to book on the day, criticism of the first dentist without evidence, and no written plan or itemised price.

Will my dentist mind if I get a second opinion?

Second opinions are a normal part of dental care, especially for large or costly plans. Ask for copies of your records to share.

Related Reading

• Hanoi dental guide
• Dental implant cost in Hanoi
• Planning a dental trip to Hanoi, step by step

Prices are indicative; only a clinic's written quote applies to you. SmileJet is an information and booking service, not a healthcare provider.