Patients
Reviews of Zental Odontología - Sertoma - Clínica Dental Monterrey.
Monterrey, Mexico. 178 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.4 out of 10
Overall score
This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism.
Authenticity
8/10Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.
Treatment quality
7/10Baseline 7: reviews and materials analyzed. No deductions applied. Final 7.
Cleanliness
6/10Baseline 7: hygiene protocols described. Final 6.
Team
8/10Baseline 8: dentist Dr. Jenny, Dr. Roberto named. Final 8.
Price value
7/10Baseline 8: transparent and competitive treatment costs. Final 7.
Tourist suitability
8/10Baseline 8: tourist support offered. Final 8.
What comes up well
- Led by experienced dental specialists including Dr. Jenny
- Partners with leading laboratories for high-quality restorations
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 178 reviews
I've been coming here for a year, and they don't inspire much confidence or peace of mind. Dr. Carmona is the best dentist!
Reply from the clinic
Hello Cecilia, thank you so much for taking the time to share your opinion and for the trust you place in Dr. Carmona. 🙌 It's very valuable to us to know how you feel, and we will continue working to ensure that each visit gives you the … More
The best! I've been a client for years and I'm truly super happy. They always provide the best service and everyone is super friendly. I've had procedures like wisdom teeth extractions, I also had my orthodontic treatment, and of course, …
Reply from the clinic
“Thank you so much, Daniela! 🤍 We are delighted to be with you every step of the way, from your treatments to your emergencies. Thank you for your trust over the years; it's an honor to have you as part of our family of patients.”
"A very good experience. She always treats me wonderfully. The doctor is patient, caring, and inspires a lot of confidence. 100% recommended."
Reply from the clinic
“Thank you so much, Eric! 🤍 We're so glad to hear your experience has been so positive and that you feel confident and cared for as you deserve. It will always be a pleasure to serve you.”
My experience at this dental office has been excellent from beginning to end. From the moment you arrive, the staff greets you warmly and is always attentive to your needs. The place is very clean, organized, and modern, which gives you a …
Reply from the clinic
"Thank you so much, Hugo, for taking the time to share such a detailed experience. We are delighted to know that from the moment you arrived you felt welcomed and trusted. At [Clinic Name] we strive every day to offer professional, caring … More
Excellent service from the moment you arrive. The office is very clean, modern, and has all the necessary hygiene measures. The staff is incredibly friendly, and the orthodontist, Clau, always patiently explains each procedure and makes you …
Reply from the clinic
“Silvia, we deeply appreciate your trust and kind words. It gives us great satisfaction to know that the attention, care, and atmosphere of our office provide you and your little ones with a sense of security and peace of mind. You are always welcome!”
Excellent care, I had my orthodontic treatment with them and I love the results I'm having and they are very kind and explain everything in great detail. Highly recommended.
Reply from the clinic
“Thank you so much for your trust, Oscar! 🤍 We're so glad you're happy with your orthodontic treatment and the results you're seeing. It's always a pleasure to see you and explain every detail.”
A very good experience. I had a dental cleaning, and Dr. Jenny Carvajal explained everything to me from the beginning. She was very kind and attentive. Highly recommended.
Reply from the clinic
“Thank you so much for your trust, Lorena! 🤍 We're glad your experience with Dr. Jenny Carvajal was so positive and that you felt well cared for from the start. It will always be a pleasure to welcome you back!”
Excellent treatment and very good service. I am very happy with the care provided.
Reply from the clinic
Thank you so much, Fidel! We're so glad to hear you're happy with the attention and service we provided. It's always a pleasure to help you and offer you the best. We hope to see you soon!
The best mole in Monterrey, Adriana provides excellent care while I waited. Dr. Sonia was very helpful and treated very well. I would gladly return to see her again. I recommend her to everyone.
Reply from the clinic
Thank you so much, Daymaris! We're so happy to know that your experience with Adriana and Dr. Sonia was so positive. We strive to provide friendly care and quality service at all times. We'll be happy to welcome you back whenever you need. Thank you for recommending us with such confidence!
I wanted to improve my smile, so I went for a consultation with Dr. Roberto. He explained in great detail the options that could help me. Seeing his work on other patients who had the same procedures I needed convinced me. I had eight …
Reply from the clinic
Thank you so much, Luly! We're so happy to hear that your experience with Dr. Roberto and the entire team was so positive and that you're so pleased with the results of your veneers. We strive to provide each patient with personalized … More
I had an appointment at the Sertoma branch, and I loved it! It's an excellent place, very clean, and the doctor who saw me was super attentive and friendly; she gave me a diagnosis and solution the same day. The next day I was already seeing results from my treatment at home.
Reply from the clinic
Thank you so much, Priscila! We're so happy to know that your experience at our Sertoma location was so positive. We truly value your trust and are delighted that you've seen results so quickly. Our priority is to provide effective … More
Excellent review. They clearly have the best equipment, and the truth is, both doctors treated me excellently.
Reply from the clinic
Thank you, Mario! We're so glad to hear that you had a positive review and that you felt well cared for by our doctors. At Zental, we strive to offer the best technology and friendly service at every appointment. We're here to serve you!
After some time, I decided to have my dental treatment again, and at my first appointment everything was very clear. They also encourage you to continue with your treatment with a helpful attitude from all the staff.
Reply from the clinic
Thank you so much, Humberto! We're so happy to hear that you decided to resume your dental journey with us and that your first appointment was clear and positive. Our goal is always to provide warm and helpful support so that each patient … More
I had the opportunity to receive care at Zental, and it truly exceeded my expectations. From the moment you arrive, you can feel the organization and quality of service. The reception desk is very attentive, always available to answer any …
Reply from the clinic
Thank you so much, Brissa! We are deeply moved by your experience and know that we exceeded your expectations. Every detail you mention—from the attention at the reception desk to the warmth of the medical treatment—reflects exactly what we … More
Excellent work, service, and attention. My sister recommended this place to me, and they did a very good job. They followed up on everything, and she was very satisfied with the work. I'm just starting out and am happy with the attention I …
Reply from the clinic
Thank you so much, Luisa! We're so happy to hear that your sister had a positive experience with us and that you're now also pleased with the care you received. It's very important to our entire team to provide personalized follow-up and … More
At Zental, they provide excellent service and make all their patients feel incredibly safe. Besides the wonderful work they do, I arrived extremely stressed about my smile. Even though it was a long treatment, I thoroughly enjoyed every …
Reply from the clinic
Thank you so much, Yadira! We're so happy to know you felt safe and well supported throughout your treatment. We know how important it is to regain confidence in your smile, and being part of that process with you was a true honor. Thank … More
This is my third time visiting Zental, and as always, the service was excellent and fast. I called, and they quickly scheduled an appointment for me the very next day without any problems. The doctor was very attentive to my concerns. I …
Reply from the clinic
Thank you for your trust and for choosing us again, Eduardo. We're happy to know that each visit has been a positive experience, with prompt … More
From the moment you arrive, the staff treats you well and with an incredible attitude! I hadn't been here before; I came for a dental cleaning, but after experiencing the professionalism of the staff and the facilities, I will definitely …
Reply from the clinic
Thank you, Carlos, for your feedback and for choosing our clinic. We're delighted to hear that your experience was positive from the start and … More
I had my wisdom teeth extracted and everything went perfectly. The doctors were very kind and attentive, making me feel calm and relaxed. This is the second time I've had them extracted, and I highly recommend them, as it doesn't hurt at …
Reply from the clinic
Thank you so much for your trust and your kind words, Carolina. We're delighted to hear that your experience during your wisdom tooth … More
What a shame, a bad experience with Dr. Jorge Ancheyta's WhatsApp service; it made me not even want to schedule an appointment, and in the end, I paid more than the "promotion" price.
Reply from the clinic
Hello Daniela, we are very sorry to read your comment, although we believe it may be due to a misunderstanding. We do not have a Dr. Jorge Ancheyta at our clinic, nor do we currently have any active promotions. … More
I'm currently attending the Sertoma branch. Excellent service, specialists in every discipline. …
Reply from the clinic
Response from the owner Edited 7 months agoThank you, César! We're so glad to know you're comfortable with your treatment and the care from the entire team at our Sertoma branch. We have specialists committed to providing quality service in every discipline, and knowing you're … More
I'm thrilled with the service at this dental practice. From the very first appointment, the care was incredibly professional, friendly, and attentive. They gave me veneers that turned out spectacular: they look natural, the shape and color …
Reply from the clinic
Thank you so much, Georgina! We're so happy to know that your experience at the office was so positive and that you're happy with the results of your veneers. We do every detail of our work with dedication and passion, and reading comments … More
Zental 🫶🏼 I highly recommend them for their attention and services. I'm delighted with my progress; without a doubt, they're the best in all of Monterrey 🥳😊 …
Reply from the clinic
Thank you so much for your comment, Carolina! We're delighted you enjoyed your visit. We're here to help and hope to see you soon. 🤗
The experience at Zental is always amazing, from the attention of the entire team to the services. …
Reply from the clinic
Thank you so much for your comment, Natalia. We hope to see you soon! 🤗
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