Patients
Reviews of Ysmiles Dental.
Ho Chi Minh City, Vietnam. 105 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.2 out of 10
Overall score
Ysmiles Dental is a legitimate premium cosmetic clinic in HCMC District 2 with five named specialist-certified dentists, confirmed CBCT and digital imaging, and a strong track record with international tourists for cleaning, whitening, and routine work. The VIP coordinator programme, WhatsApp booking, and English-speaking staff make it well-suited for first-time dental tourists. Complex major cases such as full-arch implants or multi-veneer smile makeovers have limited independent documentation in the review pool, so patients considering high-spend treatments should request detailed case photos and written treatment plans before committing.
Authenticity
6/10Baseline 7: real clinic, website, 5 named DDS doctors, CBCT equipment, many specific tourist reviews. -1: 0 verified/50, 3 near-identical 1-star whitening reviews look coordinated. Final 6.
Treatment quality
7/10Baseline 7: specific positive reports on implants, crowns, fillings, orthodontics. Recurring whitening disappointments (3 negative reviews) limit ceiling. No treatment failure/harm documented. Final 7.
Cleanliness
8/10Baseline 8: multiple independent reviewers cite modern, luxurious, clean space. CBCT, digital X-ray confirmed. No sterilization complaints in any review. Final 8.
Team
7/10Baseline 7: 5 named practitioners with DDS plus Specialist I/II credentials. Dr. Nguyen Trung Dung 20+ years. Friendly, gentle bedside manner consistently noted. No foreign-training verification. Final 7.
Price value
7/10Baseline 8: AUD$189 for deep clean + whitening, 500k VND cleaning strong value. -1 light: one credible complaint price not disclosed until patient in chair. Final 7.
Tourist suitability
8/10Baseline 8: WhatsApp booking confirmed, English spoken, VIP coordination with transport assistance, District 2 expat location, emergency service, Invisalign certified, multiple international reviews. Final 8.
What comes up well
- 5 named specialist-certified dentists including 20-year veteran Dr. Nguyen Trung Dung
- CBCT and Digital Smile Design (DSD) technology confirmed on-site
- WhatsApp booking, English staff, VIP coordinator with transport assistance
- Strong value: AUD$189 for deep clean plus whitening reported by Australian patient
- District 2 expat location with emergency service and flexible hours for late arrivals
Points to weigh
- 0 verified reviews out of 50; 3 near-identical 1-star whitening reviews suggest possible coordinated manipulation
- Price not always disclosed upfront - one credible complaint about cost revealed only after patient seated
- Top 50 Golden Brand 2022 is a domestic commercial award, not an internationally recognised accreditation (JCI/ISO not held)
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 105 reviews
Very kind receptionist and dentist. I was treated kindly and fairly and the service went above and beyond what was expected. The best dentist I have ever attended.
Reply from the clinic
Ysmiles thank you and see you again
Had a great experience with them! We walked in without a booking, and they got us ready within 2 minutes. Highly recommend!
Reply from the clinic
Ysmiles Dental Clinic thanks you and looks forward to seeing you again.
Fantastic customer service and excellent work done by all. Staff is super friendly and accommodating and the place is extremely hygienic
Very good , service very clean and tc very good customer, recommend come here same your home , all staff very nice and thks doctor good help to me
Reply from the clinic
Ysmiles Dental Clinic thanks you and looks forward to seeing you again. 🦷❤️ …
Great place, the staff is super friendly and professional. The rooms are also very clean and they did an excellent job without a spec of dirt left on my teeth. 10/10
The place is clean, and the dentists are professional. The view while getting your teeth done is especially beautiful!
- Clean, classy dental clinic - Enthusiastic doctors and assistants - Professional, classy work
Got a thorough cleaning and teeth whitening for a good value price. Excellent service. Thank you
Reply from the clinic
Great seeing you again. Thank you for trying our Q2 location. We love and appreciate you giving us the review.
The dentist is aggressive and assaults customers. Everyone should boycott this dentist.
Reply from the clinic
Response from the owner Edited 8 months ago(not our employee) https://e.vnexpress.net/news/news/hcmc-dentist-arrested-for-attacking-patient-over-braces-complaint-4937771.html The owner of a dental clinic in Ho Chi Minh City has been arrested for assaulting a patient. Nguyen Thi Tuyet Chinh, 40, who runs a clinic in Hanh Thong Ward, was taken in on Thursday for "disturbing public order" with the police investigating other possible criminal offenses she committed. Completely different dental office. Please check your facts. We thank you for the review. Thank you for leaving feedback. However, Ysmiles Dental Clinic has never accepted your case and you may have mistaken it for another facility. We always put the safety and experience of our customers first. If you have any questions, please contact the dental clinic directly via hotline for the fastest support.
Is the dental clinic affiliated with Bao Viet AOn insurance?
Reply from the clinic
Thank you for your review! We are not associated with Bao Viet AOn
My 5-year-old child always chooses Ysmile for regular dental cleaning every 6 months. Very good, friendly to children. The staff and doctors are cute and thorough ❤️❤️❤️
Reply from the clinic
Thank you for your review! We will strive to continue our service levels at a high standard. Great photo!
The staff offered to help and took my phone and gave themselves five star. I had cleaning done, and the assistant could not get the excess fluid out. This caused me to drink most of the excess fluid. I have never drank so much in my past experience whilst having dental care. Solution.... Better emphasis on training than making the practice look nice.
Reply from the clinic
Thank you for the review. We wanted to send you a thank you gift for helping us to improve and free cleaning voucher to redeem our service to gain the 5 star review however we are unable to find your file under the name Lim. Please feel free to contact our office if you need further assistance. We also checked video cameras of all staff taking clients phones to do a review and none of the staff has commited his action.
Good services, affordable prices, clean and nice staffs. Highly recommended!
Reply from the clinic
Thank you for your review! We will strive to continue our service levels at a high standard.
Great clinic. I was seen right away and given honest advice on what would be best for me. Very friendly reception staff and a great doctor. I highly recommend this clinic 🩵🦷 …
I visited this dental clinic as an international patient for deep cleaning and filling. Although there was a slight language barrier, the staff and assistants were able to speak English and were very kind and helpful throughout the whole process. Everyone was friendly and always smiling, which made me feel comfortable.
Reply from the clinic
Thank you for your review! We will strive to continue our service levels at a high standard. We have been training our staff with weaker English skills to use their phones to help translate so everyone is on the same page.
Modern dental equipment, dedicated and enthusiastic doctors, meticulous care, especially painless treatment, and a helpful transportation service. Thank you very much, Ymiles!
Reply from the clinic
Ysmiles Dental Clinic extends a warm welcome to our valued customers. Thank you for using our services. If you have any questions or concerns, please contact our Hotline at 0842209402 or 0904088499 for assistance.
I had dental work done at many places, but after a friend's recommendation, I discovered YSmiles Dental Clinic, a trustworthy place that has given me a happy and satisfying smile after my visit.
Highly recommend :) Super friendly and helpful staff, speaks English well too! Very fast to begin service, we never waited too long for anything! Very attentive during our cleaning and whitening treatments, if you're looking to get dental services and from overseas, I'd recommend Ysmiles :)
Reply from the clinic
Response from the owner Edited 8 months agoThank you for your review! We will strive to continue our service levels at a high standard.
amazing service. everyone was really sweet. my group of three did a cleaning and whitening and they were able to accommodate us at the same time.
Second time visiting this dentist. Got my teeth whitened here today! Staff are so friendly and lovely would definitely recommend 😊 …
Every department was professional, and I had a wonderful treatment here. Thank you very much to Doctor Thuc and Assistant Doctor Kiet ^^
the staff were really nice and friendly :) was a great experience! affordable too
Reply from the clinic
Ysmiles Dental Clinic would like to welcome you. Thank you for using the service at Ysmiles. If you have any problems, please contact Hotline: 0842209402 or 0904088499 for support.
The entire implant procedure was painless, with minimal swelling, and the doctor was truly highly skilled.
A fantastic dental clinic! Dr. Nhi Nhi was professional and attentive, resolving my urgent toothache while I was abroad. The clinic was clean and bright, making the visit very comfortable. The staff spoke excellent English, so foreigners don't need to worry at all. Highly recommended!
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