Patients
Reviews of Ysmiles Dental.
Ho Chi Minh City, Vietnam. 105 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.2 out of 10
Overall score
Ysmiles Dental is a legitimate premium cosmetic clinic in HCMC District 2 with five named specialist-certified dentists, confirmed CBCT and digital imaging, and a strong track record with international tourists for cleaning, whitening, and routine work. The VIP coordinator programme, WhatsApp booking, and English-speaking staff make it well-suited for first-time dental tourists. Complex major cases such as full-arch implants or multi-veneer smile makeovers have limited independent documentation in the review pool, so patients considering high-spend treatments should request detailed case photos and written treatment plans before committing.
Authenticity
6/10Baseline 7: real clinic, website, 5 named DDS doctors, CBCT equipment, many specific tourist reviews. -1: 0 verified/50, 3 near-identical 1-star whitening reviews look coordinated. Final 6.
Treatment quality
7/10Baseline 7: specific positive reports on implants, crowns, fillings, orthodontics. Recurring whitening disappointments (3 negative reviews) limit ceiling. No treatment failure/harm documented. Final 7.
Cleanliness
8/10Baseline 8: multiple independent reviewers cite modern, luxurious, clean space. CBCT, digital X-ray confirmed. No sterilization complaints in any review. Final 8.
Team
7/10Baseline 7: 5 named practitioners with DDS plus Specialist I/II credentials. Dr. Nguyen Trung Dung 20+ years. Friendly, gentle bedside manner consistently noted. No foreign-training verification. Final 7.
Price value
7/10Baseline 8: AUD$189 for deep clean + whitening, 500k VND cleaning strong value. -1 light: one credible complaint price not disclosed until patient in chair. Final 7.
Tourist suitability
8/10Baseline 8: WhatsApp booking confirmed, English spoken, VIP coordination with transport assistance, District 2 expat location, emergency service, Invisalign certified, multiple international reviews. Final 8.
What comes up well
- 5 named specialist-certified dentists including 20-year veteran Dr. Nguyen Trung Dung
- CBCT and Digital Smile Design (DSD) technology confirmed on-site
- WhatsApp booking, English staff, VIP coordinator with transport assistance
- Strong value: AUD$189 for deep clean plus whitening reported by Australian patient
- District 2 expat location with emergency service and flexible hours for late arrivals
Points to weigh
- 0 verified reviews out of 50; 3 near-identical 1-star whitening reviews suggest possible coordinated manipulation
- Price not always disclosed upfront - one credible complaint about cost revealed only after patient seated
- Top 50 Golden Brand 2022 is a domestic commercial award, not an internationally recognised accreditation (JCI/ISO not held)
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 105 reviews
Amazing team, i arrived in hcmc In terrible pain the team at ysmiles looked after me on such short notice. I would recommend this clinic to anyone looking to travel abroad for dental work or finds themselves needing urgent dental work whilst in hcmc. There clinic is state of the arc also english speaking which makes it more comforting for foreigners . A special thanks to Tam the owner is a…
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a gentle men thank you guys again!
Reply from the clinic
Ysmiles Dental Clinic would like to welcome you. Thank you for using the service at Ysmiles. If you have any problems, please contact Hotline: 0842209402 or 0904088499 for support.
Very Reliable! I had a positive experience with the whole process.
The dentist spoke gently, which is a perfect 10. The dental procedure was painless.
I got two fillings here and it was amazing so efficient! The staff were lovely and friendly. I booked through whatsapp and came in the next day. Highly recommend
Excellent service, enthusiastic consultation, clean and beautiful space, and very dedicated doctors; the price is very reasonable considering the amenities mentioned above.
The dental clinic is conveniently located, equipped with modern, high-quality facilities, and maintains strict hygiene standards. The doctors are very enthusiastic in their consultations, providing helpful information to patients, answering questions about oral health issues, and explaining the benefits of treatment and aesthetic restoration with great dedication.
Reply from the clinic
Ysmiles Dental Clinic extends a warm welcome to our valued customers. Thank you for using our services. If you have any questions or concerns, please contact our Hotline at 0842209402 or 0904088499 for assistance.
Excellent service, friendly staff. Getting dental work done here is very gentle and comfortable.
Reply from the clinic
Thank you for your trust and for using our dental services.
I found them by a Reddit comment. Their services and prices are available on their website. I walked in to schedule an appointment and the front desk gave me a form to fill out so they can send me a reminder. I told them I can’t do it today and schedule it for 2 days later. I came in 15 minutes before my appointment and they took me in immediately. I did a teeth cleaning and laser whitening. The…
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e dentist was very gentle and informative. He warned me of sensitive procedures and told me to raised my hand if I feel any discomfort. I didn’t had any discomfort during the procedure. The cleaning and whitening took about an hour and a half. I would definitely come back again.
Reply from the clinic
Thank you for trusting and using our dental services.
This was a great experience to get my teeth cleaned. Staff were very kind and helpful throughout my process. I left with a big clean white smile - I would come back again!
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