Patients
Reviews of YES Dental Kendangsari.
Surabaya, Indonesia. 154 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
8.0 out of 10
Overall score
This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism.
Authenticity
8/10Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.
Treatment quality
8/10Baseline 8: reviews and materials analyzed. No deductions applied. Final 8.
Cleanliness
8/10Baseline 8: hygiene protocols supported by equipment. Final 8.
Team
8/10Baseline 8: dentist Dr. Michelle, Dr. Bas named. Final 8.
Price value
8/10Baseline 8: transparent and competitive pricing. Final 8.
Tourist suitability
8/10Baseline 8: tourist support confirmed. Final 8.
What comes up well
- Led by experienced dental specialists including Dr. Michelle
- Uses high-quality materials including Porcelain
- Provides solid support for international patients
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 154 reviews
Treated by Dr. Ella, the doctor is very friendly, patient with children, and very informative. Thank you, doc 😁😁 …
Reply from the clinic
Thank you for taking the time to write a review. We look forward to your next visit.
My doctor, Dr. Ella, is friendly and patient with children. The place is also kid-friendly, with the doctors wearing children's character costumes to keep them comfortable. Kids also enjoy getting rewards after treatment. It's also a good …
My daughter, Samantha, was treated by Dr. Ella, and her explanations and treatment of my child's teeth were excellent. Thank you very much.
The place is clean and spacious. The queue is orderly, and there are always reminders on the day of the appointment. All the dentists are friendly and patient with children, and the staff is also friendly and well-trained. …
Thank you, Dr. FELI. I'm so happy I finally got my teeth checked. I hope there are no more …
The doctor was patient and kind. The nurses were also friendly. Thank you!
All this dental care, from swollen gums to permanent fillings, has been done with Dr. Ella. This was my baby's first time going to the dentist. From being initially afraid to go to the dentist, to feeling happy and comfortable with Dr. …
From security, staff and doctors, all are friendly. The place is comfortable. There is a mini playground. Ayun feels at home and is not afraid to go to the dentist. Drg Ella's …
My child had scaling and fillings done by Dr. Ella. The doctor was patient and thorough. She explained everything in detail. Highly recommended.
I highly recommend it. It was my child's first time going to the dentist. Dr. Ella was in charge. The doctor was very patient. My child complied. The procedure wasn't long. My child was very happy because he received a gift. Thank you, Yes Dental Kendangsari. Thank you, Dr. Ella. 😊 …
Treatment with Dr. Gaby was pleasant, friendly, and her dental problems were resolved effectively. The place is kid-friendly.😍👍 …
Reply from the clinic
Thank you. We look forward to your next visit.😊
First time here, the doctor is smart, patient and loves children, he immediately got things done after coming, highly recommended
First time here, the doctor is very friendly, meticulous and patient, the practice is also nice, highly recommended
The nurses and admin/CS are UNPROFESSIONAL. What's the point of making a reservation and getting a queue if the one who gets checked first comes first even though I'm already at the clinic. I got a schedule at 1:30 PM and was told it would be postponed to 2:00 PM, that's okay, at 1:50 PM I arrived and was already waiting, but two other patients were checked and they were in line after me and I was…
Read the rest of this review
the last patient. When I complained, the reason was that the doctor asked me to, when I was already at the doctor's office, he said, "I don't know." What kind of game are you guys playing between the admin and the nurses??? When asked why other people were put in first even though I was in line first, the reason was because the patient had been waiting since 1 AM. DO YOU THINK I DIDN'T WAIT LONG?? I also waited a long time but waited elsewhere because I could make a reservation so I could wait elsewhere until it was my time to arrive. SO YOU'LL HAVE TO WAIT THE SAME AS OTHER PATIENTS. If you were the first to arrive, just delete your reservation so that whoever comes gets examined first. The facilities and doctors are very good, but if you manage the queue like this, eventually all the patients will leave. It's detrimental.
The place is clean and nice, the kids love the playground so they don't get bored waiting. Handled by Dr. Abby, the doctor is patient, explaining in detail 👍🏻 …
My first experience with pediatric dental care here. The place is clean, and the doctor is friendly and informative. Excellent service. Keep up the good work, Yes Dental.💪💪🥰 …
Reply from the clinic
Hello, Mirna Rizki Amalia! Thank you for your warm review. We're delighted to hear that your first experience with the pediatric dentists at Yes Dental Selatan in Surabaya was enjoyable. Our team always strives to provide friendly, informative, and professional service. Don't hesitate to schedule a routine checkup at Yes Dental Selatan! Warm regards, YES Dental | Dentist in South Surabaya (Kendangsari)
Previously, my child never thought he would dare to go to the dentist, but since he came here, oh my gosh, there was no drama at all and his teeth are so healthy. Thank you, Drg Yona 🤎🤎🤎 …
Good service... comfortable place, friendly environment, the results are as good as real teeth
The place is clean, the facilities are okay, and the doctors are friendly and patient with the children too.
Reply from the clinic
Hello, Marissa Kristiana! Thank you for your five-star review. We're delighted to hear that you enjoyed the facilities and the friendly service provided by the pediatric dentists at Yes Dental South Surabaya. We are committed to providing thorough, friendly, and professional service to every patient. See you again on your next visit! Best regards, YES Dental | Dentist South Surabaya (Kendangsari)
Dr. Ivan's explanation was very detailed. Very helpful. Thank you.
Reply from the clinic
Thank you for your review. We look forward to your next visit.
Good service and clean place, I have had several treatments here
Reply from the clinic
Thank you. We look forward to your next visit.
Makes children comfortable. Not afraid to go to the doctor. The doctor is friendly and communicative. Best.
Reply from the clinic
Hello, Teech Anggraheni! Thank you for your five-star review and your trust in Yes Dental Selatan. We're glad your child felt comfortable and fearless during their visit. As a friendly and communicative pediatric dentist in Surabaya, we always prioritize the comfort and pleasant treatment experience for every patient. We look forward to your next visit! Warm regards, YES Dental | Dentist in South Surabaya (Kendangsari)
Always comfortable and satisfying to have children's dental check-ups here, and tonight was the first experience with Drg Bas, previously I had always had Drg Yona, but whatever the check-up, it was always satisfying here.
Reply from the clinic
Hello, Little Alif! Thank you for your warm review. We're pleased to hear that your child's dental check-up experience with Dr. Bas and Dr. Yona has always been comfortable. The team of pediatric dentists at Yes Dental Selatan in Surabaya is always committed to providing friendly and professional service to every patient. We look forward to your next visit! Best regards, YES Dental | Dentist in South Surabaya (Kendangsari)
The doctor is child-friendly, the service is also good, the place is nice, buersihhh, so the child is not traumatized by going to the dentist.. thanks
Reply from the clinic
Hello, Hilda Oktavians! Thank you for your warm review of Yes Dental Selatan. We're pleased to hear that you're satisfied with the friendly service from our Surabaya pediatric dentists at Yes Dental Selatan and the clean atmosphere of our clinic. We are always committed to providing comfortable, patient, and professional service so that your child feels less afraid of going to the dentist. See you on your next visit! Best regards, YES Dental | Dentist in South Surabaya (Kendangsari)
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