Patients
Reviews of Win Smile International Dental.
Hanoi, Vietnam. 197 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.2 out of 10
Overall score
Win Smile International Dental is a well-established multi-branch network in Hanoi with a strong track record serving international tourists across cosmetic, implant, and general dentistry. Reviews consistently highlight honest clinical advice (recommending against unnecessary treatments), English-speaking staff, and competitive pricing with premium materials including Straumann implants and Emax veneers. No JCI or ISO accreditation is verified, and 0 verified reviews on a 197-review pool is a minor flag, but the specificity and variety of review content supports genuine patient volume.
Authenticity
7/10Baseline 8: website, named doctors, 197 Google reviews with varied specific content. -1 for 0 verified on 197-review pool. Final 7.
Treatment quality
7/10Baseline 7: premium brands (Straumann, Emax, Lava 3M), positive outcomes across extractions/implants/crowns. One lazy cleaning complaint resolved. Final 7.
Cleanliness
7/10Baseline 7: multiple independent reviewers cite clean facility, modern sterilization, spacious treatment rooms. No hygiene complaints across 50 reviews. Final 7.
Team
7/10Baseline 7: 5 named specialist doctors, specific staff names in reviews (Hoang, Dr. Duc, Huang, Hong). Vietnam MoH licensed only, no international credentials. Final 7.
Price value
8/10Baseline 8: 300k VND for X-ray+check+clean; implants competitive; anti-upsell pattern confirmed by multiple independent reviewers; pricing shared upfront. Final 8.
Tourist suitability
7/10Baseline 7: English staff confirmed in reviews, same-day/emergency appointments, Facebook booking, multilingual staff (10+ languages), hotel partner, 30km from Noi Bai. Final 7.
What comes up well
- Anti-upsell ethic confirmed repeatedly: multiple tourists advised against unnecessary whitening or cleaning
- Premium implant brands: Straumann, Dentium USA, Osstem
- Premium restorative brands: Emax, Lava 3M, Nacera crowns and veneers
- English-speaking staff confirmed by numerous international reviewers
- Same-day and emergency appointments available for walk-in tourists
Points to weigh
- 0 verified reviews out of 197 total on platform
- No JCI or ISO accreditation verified; Vietnam MoH license only
- One 1-star complaint about inconsistent Facebook chat pricing communication
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 197 reviews
Very satisfied. The workers were professional and my teeth became heaps whiter
The experience and service were great. The staff were very enthusiastic.
I had porcelain teeth done at another facility and they were not as expected. Coming to Win Smile 51 Le Ngu, I felt like I had found a reputable place with quality and enthusiasm from the doctors and staff. Thank you dental clinic for giving me a new set of porcelain teeth that is more satisfying than I expected.
Messaged him the day before, and I could come in the day after already at 9 in the morning. Hi filled the cavities and cleaned my teeth. Real proffesional and quick service. Defenitly recomend going here as a tourist.
Whilst on holidays I required some pain relief for a infection in my gum. Received great advice to ease pain from the dentist. I also had my teeth cleaned which was painless and thorough. Highly recommended.
Really nice service, went for a teeth whitening and they did a great job. Stuff can speak English and they are really kind! Recommend
The staff were very enthusiastic. The teeth cleaning was painless and didn't cause any discomfort.
The teeth cleaning experience was excellent, the service was great. The reception was very pleasant.
Very good service experience. The doctor is gentle and friendly.
The dental clinic and its team of doctors were very enthusiastic and professional. My new porcelain veneers are super beautiful, and the doctor even calls me every day to check on me and give detailed instructions. I feel lucky to have my …
Excellent care and advice. My son got his tooth extracted and didn't feel any pain. The dentist took good care to keep him calm while extracting his tooth.
When my crown fell out on holiday I was able to get it fixed the same day. Very nice service, very clean and English speaking. The cost was also much cheaper than the Uk. I would highly recommend. Thank you Winsmile
The team of doctors is professional and enthusiastic, the clinic is clean and very beautiful ♥️♥️♥️
Just did my teeth whitening and the service is superb, dentist was attentive and nice. Clean and nice clinic too, will be back again! They speak English there too!
I am an American traveler who needed to stop in for a general cleaning. I figured I might as well get my teeth whitened while I was there because it is so much cheaper than in the USA. The doctor assessed my teeth and said that my enamel …
When I arrived, the consultation was very enthusiastic but without concluding anything, the manager turned around and wanted to collect all kinds of money while before that the examination was free. Suitable for those who have money to …
Reply from the clinic
Win Smile greets Ms. Lien. For all scheduled appointments and X-rays, Win Smile provides services free of charge. In Ms. Lien's case, Win Smile only charges for teeth cleaning (scaling), and this fee will be refunded if she chooses to use … More
The first time I experienced braces here, I felt very confident, modern machines, enthusiastic staff, and very detailed instructions. The price is also very ok
An amazing dentist if you have any emergency problems. The wire on the back of my teeth had come off and was cutting my tongue. I went in took a seat and saw a doctor within 10 minutes. They gave me a few options and fixed it there and then. Due to the small issue they said it was a Vietnamese gift and I was allowed it for free. They speak , Super helpful, really clean, incredibly polite, fully…
Read the rest of this review
recommend!
The dental clinic provided enthusiastic consultations, the doctors were professional, and the aesthetically pleasing crystal brackets gave me the confidence to make the decision to get braces.
Got a clean and filling done for 1,000,000 dong The staff were very helpful and even got a translator. Experience was very quick and convenient as I didn’t book in advance. I will come back again when I’m in Hanoi
Very good service and good English. Facilities are clean and professional.
I used braces service at the dentist, the doctor and the support staff supported me very enthusiastically. 100% reputable, everyone should come here.
The space is beautiful, spacious, and clean. The doctors and staff are professional, gentle, and very lovely ❤️ I feel very reassured coming here ❤️ 10/10
5 star service. Any tourist highly recommended to go here. And very well priced.
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