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Patients

Reviews of Win Smile International Dental.

Hanoi, Vietnam. 197 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.

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SmileJet AI analysis

What these reviews add up to.

7.2 out of 10

Overall score

50 reviews read

4 public sources checked

Confidence in the reading: High

Last written 31 May 2026

Win Smile International Dental is a well-established multi-branch network in Hanoi with a strong track record serving international tourists across cosmetic, implant, and general dentistry. Reviews consistently highlight honest clinical advice (recommending against unnecessary treatments), English-speaking staff, and competitive pricing with premium materials including Straumann implants and Emax veneers. No JCI or ISO accreditation is verified, and 0 verified reviews on a 197-review pool is a minor flag, but the specificity and variety of review content supports genuine patient volume.

Authenticity

7/10

Baseline 8: website, named doctors, 197 Google reviews with varied specific content. -1 for 0 verified on 197-review pool. Final 7.

Treatment quality

7/10

Baseline 7: premium brands (Straumann, Emax, Lava 3M), positive outcomes across extractions/implants/crowns. One lazy cleaning complaint resolved. Final 7.

Cleanliness

7/10

Baseline 7: multiple independent reviewers cite clean facility, modern sterilization, spacious treatment rooms. No hygiene complaints across 50 reviews. Final 7.

Team

7/10

Baseline 7: 5 named specialist doctors, specific staff names in reviews (Hoang, Dr. Duc, Huang, Hong). Vietnam MoH licensed only, no international credentials. Final 7.

Price value

8/10

Baseline 8: 300k VND for X-ray+check+clean; implants competitive; anti-upsell pattern confirmed by multiple independent reviewers; pricing shared upfront. Final 8.

Tourist suitability

7/10

Baseline 7: English staff confirmed in reviews, same-day/emergency appointments, Facebook booking, multilingual staff (10+ languages), hotel partner, 30km from Noi Bai. Final 7.

What comes up well

  • Anti-upsell ethic confirmed repeatedly: multiple tourists advised against unnecessary whitening or cleaning
  • Premium implant brands: Straumann, Dentium USA, Osstem
  • Premium restorative brands: Emax, Lava 3M, Nacera crowns and veneers
  • English-speaking staff confirmed by numerous international reviewers
  • Same-day and emergency appointments available for walk-in tourists

Points to weigh

  • 0 verified reviews out of 197 total on platform
  • No JCI or ISO accreditation verified; Vietnam MoH license only
  • One 1-star complaint about inconsistent Facebook chat pricing communication

This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.

The evidence

What patients actually wrote.

4.9

out of 5, from 197 reviews

5 189
4 3
3 0
2 2
1 3
Mackenzie Yuen submitted to SmileJet 5.0 out of 5
Great experience with Win Smile. My wife and I messaged them via Facebook the night before and were able to confirm appointments the next day within 15 minutes. The staff are very attentive and won't try to upsell you on additional services. I'd come back on my next trip to Hanoi.
Belu Proscia submitted to SmileJet 5.0 out of 5
I made an appointment at this place because of the good reviews and I was not disappointed. I went to get the plate for bruxism and also to finish the process with a molar. Everyone is very friendly, they explained me the entire process, the attention is professional, with top-level machines and very clean. The price is excellent for the quality and attention. I highly recommend it. Thank you to…
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the entire team!

Az submitted to SmileJet 5.0 out of 5
Went there for a whitening today. The dentist and team shared with me that it may not be a good use of my money to just improve it by 1 tone. Really rare to come by shops who prioritise the client's wellbeing over profit! Thank you!
Velia Tricoli submitted to SmileJet 5.0 out of 5
Had an emergency just before catching a flight; they were so friendly and efficient. The place is clean, staff speak fantastic English and are kind and caring; they make you feel at ease. The doctors are great; young and knowledgeable. I had everything taken care of on the same day and in about 15’. Better than in Italy! Price is also affordable and they tell you the cost in advance. Absolutely…
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recommend. Thank you Hong and team!

Tatiana Lim submitted to SmileJet 5.0 out of 5
Great dentist, I came as I had pain in my gum and they sorted me out. Very well priced and would come here again!
Regina Sh. submitted to SmileJet 5.0 out of 5
My husband and I visited this clinic. I needed a retainer repaired, and my husband needed a crown. The work was perfect in both cases. Furthermore, we asked about a teeth cleaning, and the doctor said we didn't need it right now, although they could have just taken our money, like most other clinics do. We are very impressed with this honest approach, amazing professionalism, and sincere attitude.…
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❤️ I highly recommend this clinic and will definitely return if I need dental care again. Thank you to all the staff for your kind approach to clients.

jamie cottell submitted to SmileJet 5.0 out of 5
Win Smile were perfect in every sense. Very professional, clean practice with modern equipment and great staff. Everything you'd want from a high quality dentist. They gave me the treatment I needed and didn't try to upsell any other treatments or invent any other procedures that I needed. Which I sadly found in two other dentists I visited. I'm so glad I shopped around until finding the right…
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t one. They're professional and ethical (avoid Picasso's at all costs and be careful with the Aussie Clinic). Picasso's were trying to charge me 8 million dong minium for a complex procedure (completely fraudulent diagnosis: root canal) which Win Smile did for 1 million dong with a composite filling and some bio gauze on a large cavity I had. I wouldn't hesitate to get treatment here again or to recommend treatment to anyone reading this. I couldn't really fault any aspect of the practice and the treatment I received. 5 stars!!

Thang Dinh submitted to SmileJet 5.0 out of 5
During our recent vacation in Hanoi, our son experienced some dental discomfort, and we were fortunate to find this fantastic dental office. From the moment we arrived, we were impressed by the clean and modern facility. The intake process was smooth, quick, transparent, and the staff welcomed us with genuine warmth and professionalism. The dental team was not only skilled but also incredibly…
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y attentive. They took the time to explain everything clearly, ensuring our son felt comfortable throughout his visit. The level of care and concern they showed was truly remarkable. Thanks to their quick and thorough treatment, our son left feeling much better and with a smile on his face. We couldn’t have asked for a better experience during a stressful time. If you’re in Hanoi and need dental care, I highly recommend this office. They set a high standard for dental practices!

Léon Bananier submitted to SmileJet 5.0 out of 5
The team and doctos are so professional i recommanded 100%
Hảo Nguyễn Thị Phương submitted to SmileJet 5.0 out of 5
The clinic is clean, the staff is gentle and attentive. My child is lucky to participate in the School Dentistry program, so the tooth extraction and gum examination are completely free. Thank you very much to the Win Smile program.
Edith T. submitted to SmileJet 5.0 out of 5
I had absolutely amazing experience! I got the appointment for the same day and got my teeth cleaned and fixed quickly. Professional work, very friendly atmosphere, good suggestions and cheap price, very grateful 🙂Definitely recommend! …
Huy Song submitted to SmileJet 5.0 out of 5
The customer service is attentive and enthusiastic, and the examinations here are very accurate.
Max Weiner submitted to SmileJet 5.0 out of 5
Absurdly cheap for amazing western quality care. 300k dong for x rays, a checkup by the dentist, and a cleaning.
Hằng submitted to SmileJet 5.0 out of 5
I am very satisfied with the service at the Dental Clinic. Doctor Dung is a very dedicated assistant. My husband is a person who is extremely afraid of dentists, dental examinations, and pain, but everyone here works very gently and according to requests, helping my husband overcome his fear. Every time it is time for a follow-up visit, the staff will notify him and help him make an appointment.…
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Everyone is very professional.

Max Herbert submitted to SmileJet 5.0 out of 5
This place was amazing and really care for your wellbeing. Hoang was really helpful and looked at every option with me
Robert Burke submitted to SmileJet 5.0 out of 5
Our teeth were cleaned and I have several fillings without an appointment. Friendly and understanding service. Excellent clinic. English speaking.
ssettew submitted to SmileJet 5.0 out of 5
Very good experience. I really recommend you to come here if you have any problems with your teeth
Chris D submitted to SmileJet 5.0 out of 5
Very honest. Went there for a broken filling that was cutting my tongue, and I fully expected them to fleece me. Instead they told me the filling is fine, and just grounded it down for an absolute minimal fee. Told me to enjoy my stay in Vietnam. Hard to find service like that anywhere.
vu thuylinh submitted to SmileJet 5.0 out of 5
Very satisfied with the service; the staff were gentle and attentive.
Eganki Liew submitted to SmileJet 5.0 out of 5
The service is great, There's a massage chair in the waiting room. The staff are friendly and able to communicate in English 👍 …
Freddy Roccia submitted to SmileJet 5.0 out of 5
I had a wonderful experience at Win Smile due to an emergency while on holiday in Hanoi. The staff was friendly, the service was excellent, and I felt well taken care of throughout my visit. Highly recommend!
Becky Tucker submitted to SmileJet 5.0 out of 5
Went and had our teeth cleaned, did ask about whitening but suggested we don’t need it! Very clean, lovely staff.
Minh Thái doãn submitted to SmileJet 5.0 out of 5
Enthusiastic staff, highly skilled doctors. Spacious, clean clinic & modern equipment. Great!
Celestial Nova submitted to SmileJet 1.0 out of 5
The dental clinic should review the attitude of its consultants on Facebook :)) They answer one thing and say another, and when I ask for a price, they just say, "We're currently consulting with you." I only contacted them because I live nearby, but the chat consultation was terrible.
Reply from the clinic

Win Smile greets Tra My. To evaluate a case of braces, a lot of information about the condition, method, and desired improvement is needed. Therefore, Win Smile's team of consultants always has a process of exploiting complete customer information and providing the best solution suitable for the condition as well as ensuring the best cost for the customer. Braces are a long journey, right from the research process, there is also a lot of other information you need to pay attention to, not just focusing on the price, because your health is paramount. We hope you can calm down and listen to the information from the consulting team!

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