Patients
Reviews of Win Smile International Dental.
Hanoi, Vietnam. 197 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.2 out of 10
Overall score
Win Smile International Dental is a well-established multi-branch network in Hanoi with a strong track record serving international tourists across cosmetic, implant, and general dentistry. Reviews consistently highlight honest clinical advice (recommending against unnecessary treatments), English-speaking staff, and competitive pricing with premium materials including Straumann implants and Emax veneers. No JCI or ISO accreditation is verified, and 0 verified reviews on a 197-review pool is a minor flag, but the specificity and variety of review content supports genuine patient volume.
Authenticity
7/10Baseline 8: website, named doctors, 197 Google reviews with varied specific content. -1 for 0 verified on 197-review pool. Final 7.
Treatment quality
7/10Baseline 7: premium brands (Straumann, Emax, Lava 3M), positive outcomes across extractions/implants/crowns. One lazy cleaning complaint resolved. Final 7.
Cleanliness
7/10Baseline 7: multiple independent reviewers cite clean facility, modern sterilization, spacious treatment rooms. No hygiene complaints across 50 reviews. Final 7.
Team
7/10Baseline 7: 5 named specialist doctors, specific staff names in reviews (Hoang, Dr. Duc, Huang, Hong). Vietnam MoH licensed only, no international credentials. Final 7.
Price value
8/10Baseline 8: 300k VND for X-ray+check+clean; implants competitive; anti-upsell pattern confirmed by multiple independent reviewers; pricing shared upfront. Final 8.
Tourist suitability
7/10Baseline 7: English staff confirmed in reviews, same-day/emergency appointments, Facebook booking, multilingual staff (10+ languages), hotel partner, 30km from Noi Bai. Final 7.
What comes up well
- Anti-upsell ethic confirmed repeatedly: multiple tourists advised against unnecessary whitening or cleaning
- Premium implant brands: Straumann, Dentium USA, Osstem
- Premium restorative brands: Emax, Lava 3M, Nacera crowns and veneers
- English-speaking staff confirmed by numerous international reviewers
- Same-day and emergency appointments available for walk-in tourists
Points to weigh
- 0 verified reviews out of 197 total on platform
- No JCI or ISO accreditation verified; Vietnam MoH license only
- One 1-star complaint about inconsistent Facebook chat pricing communication
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 197 reviews
The dentist extracted my wisdom tooth quickly and provided thorough advice. I didn't experience any pain at all.
Wisdom tooth extraction was gentler than I expected 😂 I was scared of the pain at first, but the dentist was very skilled and quick. …
Today I experienced dental care service at Winsmile, I feel very satisfied.
Amazing service. Went for a clean. Very happy with the results. Would 100% recommend. Very clean and professional
Excellent treatment. They fixed my implants quickly and efficiently. Not expensive. Highly recommended
The experience of having both wisdom teeth extracted and dental implants was supposed to be incredibly painful, but it turned out to be painless; the extraction was done in a flash. Absolutely fantastic!
I just came in to have my teeth checked, but the staff were so warm and helpful. The clinic is clean, welcoming, and they made me feel genuinely cared for. A great experience overall ;)
The staff were very helpful, and the service and quality were excellent. The wisdom tooth extraction was completely painless.
This was my first time at the clinic, and my initial impression was that it was quite crowded. However, I felt really reassured throughout the examination and treatment process. I was greeted by Dr. Hoang from the moment I arrived, receiving thorough consultations and then going into the examination room. Before starting any procedures, they clearly explained each step, making me feel very…
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comfortable, unlike previous visits where I was very afraid of pain. The space was very clean and tidy, creating a pleasant atmosphere. The service was very polite and unhurried, making me feel respected. After the treatment, I understood why it was so crowded when I first arrived. Thank you, Winsmile Dental Clinic, for giving me such a good experience.
Had my teeth cleaned in three countries now and this had to be the laziest cleaning job. They took less than a minute to look at my teeth to say no cavities and that I don’t need too much cleaning so it would be only 300k. Then only took less than 10 minutes to clean my teeth. With only doing a simple brush and me even having to ask the woman to floss (and her not even flossing correctly to get to…
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o my gums). Update: they did contact me and I was able to go back to get it redone. This time they were more attentive.
Reply from the clinic
Hi, Thank you so much for visiting our clinic and for your honest feedback about your first visit. We really appreciate you taking the time to let us know about your experience. We're absolutely delighted that you gave us another chance and that your recent visit was much more to your liking! It means the world to us that you're now satisfied with our service. Your initial feedback was so valuable in helping us improve, and we're thrilled that you felt the difference during your return visit. Thank you for being patient with us and for trusting us with your dental care again. We're so happy we could turn your experience around and earn your satisfaction. We look forward to continuing to provide you with the quality care you deserve in all your future visits! Best wishes, Win Smile Dental Clinic
Back in Hanoi & immediately head here to get my teeth cleaned (it’s a tradition). Extremely clean, professional, thorough & friendly. 300 VND & well worth it.
The doctor is good and skillful, so pulling out 4 teeth at once didn't hurt much. The nurses and receptionists are also cute and enthusiastic. The dental clinic is classy, luxurious, and very clean. Highly recommend everyone.
Never had the courage to have my wisdom teeth removed. After reading reviews, I came here to meet Dr. Duc, who is truly the love of my life. Tooth extraction with high-tech machine, painless, the nurses were so lovely and comforting 🥰 …
This is my second time returning to Win Smile to have my two remaining impacted wisdom teeth removed. Thankfully, there was no pain or swelling at all. The dentist used a machine for a very gentle extraction, and I'm extremely satisfied with both procedures.
I was experiencing severe toothaches after receiving extensive dental work in Da Nang. I messaged this clinc, and they arranged an appointment straight away. The staff were professional. The clinc was clean. The dentists and nurses reassured me they would do what they could to help. They started with an x ray, and then they spent time evening out my bite. They gave me a prescription for pain…
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relief and made sure I felt OK before leaving. Huang (dentist) walked me out and explained that there would be no cost because he wanted me to have a good dental experience in Vietnam. I almost cried. He was genuine and so kind. I recommend visiting this clinic for all of your dental needs. They will look after you. Thanks team!
I have been a long-time customer here and now I have my wisdom teeth removed... here they work professionally, and the equipment is modern and state-of-the-art. The doctor is very dedicated. Will see you again.
Came Hanoi for sighting, but my braces is cutting my mouth, found out this clinic on google so I gave a visit, to my surprise they helped me to adjust the braces and offered me free services. Doctor and receptionist are nice and friendly.
The best client treatment I have received in Vietnam! I could not recommend the clinic more and special thanks to Hoang for the care and kindness! My partner and I had made an appointment for laser whitening initially however after speaking to the staff we were advised that the procedure isn’t needed as our teeth were in good condition and we could just get a hygienist cleaning instead saving us a…
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a lot of money. I couldn’t begin to express how grateful I am and how rare it was to be treated with such honesty!
An acquaintance introduced me to this place for painless tooth extraction. After removing an ingrown tooth, it was really painless. Ultrasonic tooth extraction at a fancy clinic for less than 1 million VND is very reasonable.
Having two wisdom teeth extracted at once felt a bit strange, like something was missing, but it wasn't painful at all. The dental clinic was reputable, my mom took me there, and the cost was reasonable.
I experienced wisdom tooth extraction using ultrasound technology, it was truly painless. The time to extract 2 teeth was also faster than I thought. I highly recommend you guys to come to Win Smile to extract R8.
On a cold, rainy day, I went to have three wisdom teeth extracted at once. Thankfully, the dentist was incredibly gentle. It didn't hurt at all. I recommend WIN SMILE to anyone looking for a reputable dental clinic for tooth extraction!
The doctors, consultants, and all the services here are amazing 🫶 very gentle, friendly, professional, and incredibly fast. 10 out of 10 ❤️ …
Nice service and punctuality Good price and quality Thank you very much!
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