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Patients

Reviews of White Dental.

Johor Bahru, Malaysia. 141 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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The evidence

What patients actually wrote.

4.9

out of 5, from 141 reviews

5 133
4 5
3 0
2 0
1 3
devi ganesan via Google 1.0 out of 5
I visited the dental clinic this morning and was told that I needed an appointment, so I was given a slot at 2:30 PM. I returned at the scheduled time and completed my consultation. After that, my husband and I took less than 10 minutes to discuss the recommended treatment. Once I decided to proceed with the extraction, I informed the receptionist immediately. However, I was told that another…
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r patient was already in the queue and I would need to come back after 3–5 days. This is extremely disappointing and unprofessional. I came on time for my appointment, followed all instructions, and made a quick decision, yet the clinic refused to proceed while I was in significant pain. Very poor service and lack of consideration for patients’ time and condition.

Reply from the clinic

Hye Mrs Devi. Hope you are doing well. As per our telephone call the other day, we hope you accept our sincere apology regarding the miscommunication that has caused the unfortunate incident. We will definitely provide you with a better experience in the future.

Muhd Rifqie via Google 5.0 out of 5
I had a great experience at White Dental Clinic. The receptionist, nurse, and dentist were all warm, professional, and made me feel at ease from start to finish. The clinic was clean and welcoming, and the pricing was fair and affordable. I went in for braces, and the dentist took the time to explain the procedure clearly and in detail. The receptionist was also very patient, guiding me through…
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h how to care for my braces. Overall, I’m really satisfied with the care and service I received.

Corazon Larroza via Google 5.0 out of 5
Such a cozy place with very accommodating staff/dentists. thank youuu! 🫶🏼 …
Amirah Nik Mazian via Google 5.0 out of 5
Me and my husband took whitening pro duo package, the result is astounding!
Ungku Amirah via Google 5.0 out of 5
Very satisfied with the staff, nurses and doctors. Friendly and the doctors are good at taking care of children.
Josephine Marcos via Google 1.0 out of 5
Bad tooth extraction experience 🙃 But owner was nice to help and find solution 🥲 …
azura yeayy via Google 5.0 out of 5
Highly recommended. The doctor is very helpful, and the staff are very friendly and smiling. TikTok service takes less than a few minutes to complete. Fast response when you want to book online! ☺️
farah j via Google 5.0 out of 5
Great service from the dentist & friendly staffs who accommodate your needs to get dental treatment for better confidence and smiles.
zeee via Google 5.0 out of 5
nice clinic with a good doctor , best experience here 🫶🏻 …
Zuleika Marie Gomez via Google 5.0 out of 5
Finally found my go to dentist! She was very very patient because my biggest phobia is dental clinic. She was so gentle and did my scaling and polishing super smoothly
Emy Helmi via Google 5.0 out of 5
Smue ok.. dr good, nurse ponw good .. very gentle.. 😊😊 …
Firas Aisy via Google 5.0 out of 5
comfortable waiting room and friendly staf with a good doctor
Syafiqah Zainal via Google 5.0 out of 5
I came with my cousin for promo scaling and polishing RM99 with Dr Sia. The receptionist is friendly and the clinic is so clean and aesthetic. Definitely will return again next time. Thank you for the excellent service ✨
Wilson Jabidin via Google 5.0 out of 5
I had a very pleasant experience with the team at White Dental Clinic. The staff and dentist were kind, professional, and made me feel comfortable throughout my visit. The scaling and filling procedures were gentle and not painful. The clinic was clean and welcoming, and the pricing was reasonable and affordable. I’m very happy with the care and service I received.
Reply from the clinic

Glad to hear you had a great experience! Looking forward to see you again for routine check up :)

SYAFIQA BINTI RUSLAN MPP244019 via Google 5.0 out of 5
It was my first time doing a tooth extraction here. The doctor was very supportive and explained everything clearly. All the staff were friendly. Highly recommended, and the price was also affordable
Eva Mak via Google 5.0 out of 5
Dr Sia has been very thorough and patient in figuring out the issue with my teeth. Outlet staff are also very accommodating. Thank you.
Jerold Lim via Google 5.0 out of 5
Pleasant experience installing my braces here with Dr Yus and her staffs. 😊 She explained my case very patiently and it was everything I needed to know before committing. The price is really competitive and looking forward to my treatments. …
Wan Fahmi via Google 5.0 out of 5
Dental fillings treatment with Dr. Diyana was very thorough and professional. Every step was explained clearly, the clinic was clean, and the procedure was carried out comfortably. Highly recommend Dentales!
sri Dashamukhi Sathiya moorthy via Google 5.0 out of 5
This was my second visit to this dental clinic. During my first visit, I came for scaling, and Dr. Razif and staff were very friendly. He explained very well and he very kind at all. The prices were also very affordable. For my second visit, I came for a tooth extraction due to severe tooth pain. Even though I arrived about 10–15 minutes late, they still held my appointment slot, which I truly…
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y appreciated. Dr.Sia was extremely gentle and friendly, and the extraction was completely painless . I didn’t feel any discomfort at all. What I really appreciate is that before starting any treatment, they clearly explain the procedure and inform you of the price in advance, so there are no surprises. The service is excellent, and the pricing is very reasonable. I highly recommend this clinic.

Ezza Izzatul Najihah via Google 5.0 out of 5
Had a great experience here, Dr Razif done a very good job. Recommended👍🏻👍🏻 …
zeen tng via Google 5.0 out of 5
i've been coming back here for scaling, whitening and more recently the icon resin treatment for my fluorosis. this dental clinic is amazing, very nice doctors and accommodating staff. would highly recommend!!!

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