Patients
Reviews of Vitalis Dental Solutions.
Surabaya, Indonesia. 124 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 124 reviews
The most comfortable place to clean tartar, it doesn't hurt so I feel more confident
The doctor is friendly, the room is clean and the service is very good and the child is not afraid to have his tooth pulled.
The place is very comfortable and suitable for those of you who are undergoing dental treatment. Various types of dental treatment are available, from tooth extraction, tooth filling, cleaning tartar & teeth whitening. Served by experienced & friendly doctors.
When I first arrived, the place was very clean and comfortable. The service was friendly and excellent. The tooth extraction and tartar cleaning were painless and enjoyable. They're open on Sundays and public holidays, but you need to make an appointment via WhatsApp.
Reply from the clinic
Thank you for your treatment at Surabaya dentist Vitalis Dental Solutions d.h. Integra Dental Acupuncture. We offer tooth extractions and oral surgery, as well as medical services such as vaccines and immune boosters.
Tooth extraction is painless and teeth cleaning is very comfortable, it doesn't hurt and the doctor is friendly.
The location is strategic, easy to reach, and the place is comfortable and clean, the doctor is friendly and responsive.
The service is very good, the doctors are very friendly.
The service was very good and friendly, the consultation was also explained well, the tooth extraction was not painful at all, and the price was affordable for children's vaccines.
In my opinion, the dentist is recommended, friendly and also kind. Of course, the doctor's experience is sufficient, it is highly recommended here.
The doctor is very friendly, I was initially afraid of the doctor being rude, so I want to keep coming back here, the place is also clean, comfortable and cool
The most friendly & clean, comfortable and welcoming dental care place..
The dental practice is very clean and tidy, comfortable and tooth extraction here is painless, especially when handled by friendly doctors.
Injections and tooth extractions are painless. The practice is clean and tidy.
The injection process is painless, open on Sunday evenings by appointment
I went here once for a tooth extraction. The cost for one tooth extraction was 350,000 Rupiah, then suddenly I was charged 700,000 Rupiah because the tooth was broken in half during the extraction, so it was calculated as two extractions..LOL
Reply from the clinic
Thank you for your 1071st feedback. We will always try our best for you and always convey all possibilities (price etc.) Don't live in the past (whatever year it was has already passed). My message for you is to dare to express your opinion directly (so you can give feedback directly without going through the years.
Comfortable dental treatment, no pain and the doctor is friendly
The place is comfortable, the doctor is friendly and provides good explanations. Thank you, Integra Dental 🙏🏻 …
tartar cleaning is painless, dental care can be done using Inova insurance
The doctor is patient and competent, perfect for me who is fussy👍🏻😁 …
Dental treatment is painless, come at the appointed time so there is no queue.
I'm forced to give it 1 star because I'm so disappointed! My Bell's palsy was almost healed, but the acupuncture here actually made it worse and caused a lot of setbacks. Before the acupuncture, my smile was symmetrical. Then, when I said A & E, it was almost symmetrical (sometimes even completely symmetrical). After the acupuncture, my smile was really crooked. Then, when I said A & E, it was…
Read the rest of this review
s even really crooked. I don't know when it'll go back to normal. 😢 When I asked the doctor, he only said it was a healing process. Well, if that's the case, I'd rather have ES physiotherapy! After one session of physiotherapy, you'll immediately see improvement when you look in the mirror. It calms your mind, not worsens. Oh yeah, and one more thing: during acupuncture here, the machine often breaks down, slows down suddenly, and suddenly hardens on its own. And on Sundays, you MUST bring a friend/partner/parent/etc. to your acupuncture appointment. This way, if anything happens, you can be more responsive. During the acupuncture process, the doctor could suddenly wander out of the room, leaving the patient without any notice (when I asked, the reason was because the admin wasn't in on Sundays).
Reply from the clinic
We apologize to the patient who has been followed up regarding the ambiguous decline because there are no parameters for what it is but no reply. For acupuncture, scientifically, there is a body's reaction to stimulation that can manifest in various ways. And for acupuncture, it cannot be done only once because it is not magic. Each patient has their own opinion and has the right to decide what healing efforts they want to do.
The doctor's care here is good and quality, also the price is affordable
The doctor is nice, the place is cold and large.
For a lay person who went to the dentist for the first time, yes, I was a bit disappointed. My intention was only to have a tooth pulled, because my tooth hurt, but instead I had it flossed and wasn't told how much the flossing would cost, plus the problematic tooth wasn't pulled and my tooth still hurts to this day.
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