Patients
Reviews of Viet-Bi Dental.
Hanoi, Vietnam. 107 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.1 out of 10
Overall score
Viet-Bi Dental is a multi-branch Hanoi clinic with CBCT imaging, a named team, and competitive pricing for implants and orthodontics. Review authenticity is undermined by zero verified reviews, heavy template language, and a near-duplicate reviewer pair. A documented orthodontic treatment failure and a pricing complaint raise treatment reliability concerns for high-spend international patients.
Authenticity
4/10Baseline 6: website, named doctors, CBCT confirmed. -2 medium manipulation: 0 verified, heavy template language, near-duplicate reviewer pair. Final 4.
Treatment quality
5/10Baseline 7: CBCT, multi-branch implant/ortho volume. -1 manipulation deduct. -1 documented ortho failure (Dr. Hang, teeth protruding, no remedy). Final 5.
Cleanliness
6/10Baseline 6: consistent clean/modern clinic mentions across reviews, no JCI/ISO. No contradicting evidence. Final 6.
Team
5/10Baseline 6: named doctors on website, Hanoi Med Uni training claimed. -1 unverifiable credentials, no degrees listed. Ortho failure complaint re Dr. Hang. Final 5.
Price value
7/10Baseline 7: published pricing (implants 22M VND, braces 60M VND), student-friendly noted, reasonable vs. Western costs. Upsell complaint noted but isolated. Final 7.
Tourist suitability
4/10Baseline 5: WhatsApp, English website, central Hanoi location (Old Quarter branch). No airport transfer, no EN coordinator, 5-floor walk-up access issue. Final 4.
What comes up well
- Four Hanoi branches with CBCT imaging confirmed
- Named clinical team covering implants, ortho, and oral surgery
- Competitive implant pricing around 22 million VND (~$870 USD)
- Hoan Kiem branch walkable from Old Quarter tourist accommodation
- Invisalign and ceramic braces available per patient reviews
Points to weigh
- 0 verified reviews out of 107 total; template language dominant; near-duplicate reviewer pair detected
- Documented ortho failure (teeth became protruding), clinic stalled on compensation, Dr. Hang named
- Pricing complaint: advertised 16M VND procedure described as misleading by reviewer
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 107 reviews
I'm currently using Invisalign orthodontic treatment at Viet Bi Dental Clinic. The clinic is very attentive, and the doctors are very enthusiastic and meticulous in their treatment.
Reply from the clinic
The dental clinic sincerely thanks you for your trust and positive feedback on our services.
I used the Veneer porcelain veneer service at this branch. The staff were very helpful.
The dental clinic is clean, and the dentists are dedicated and attentive. Both of my children have had their dental care done here.
Reply from the clinic
The dental clinic sincerely thanks you and your family for your trust and positive feedback on our services.
I'm currently wearing braces at the dental clinic and will soon have them removed. The clinic is very attentive and provides excellent customer care.
The doctor was enthusiastic and gentle. The prices were reasonable.
The dental clinic is clean, and the dentist is very attentive.
I'm currently undergoing orthodontic treatment at Viet Bi Dental Clinic, and the staff are very attentive and enthusiastic. My teeth have improved significantly.
The consultation was thorough and thoughtful. I've registered my child for braces here and will provide further feedback after the treatment. The staff at the counter were gentle and enthusiastic.
I'm currently receiving orthodontic treatment at Viet Bi Dental Clinic. The team of doctors and staff are very enthusiastic and attentive, especially Dr. Hue (who directly handled my very difficult orthodontic case). She is always very dedicated, enthusiastic, cheerful, and highly professional.
Reply from the clinic
Hue Dental Clinic and doctors sincerely thank you for your trust and positive feedback on our services.
I'm getting braces here, it's only been 3 months but the changes are amazing! The staff and everyone else are super lovely, and the receptionist is so sweet to give advice. I'll come back on Facebook after I get my braces removed.
The consultation was enthusiastic and gentle. The doctors were very meticulous and careful. After a short time wearing braces, the misalignment improved significantly.
Excellent dental clinic. Dr. Hue provided expert advice and orthodontic treatment. Thank you, Viet Bi Dental Clinic.
I'm very satisfied with my orthodontic treatment here. The doctor is highly professional, provides thorough consultations, and closely monitors the entire process. The staff are also very friendly, and the space is clean. It's definitely worth considering.
The doctor on the second floor is so cute and lovely 🌷🌷🌷🌷🌷 …
Reply from the clinic
The dental clinic sincerely thanks you for your trust and affection towards our doctors.
Today I successfully had my clear aligner braces removed at Viet Bi Dental Clinic. I'm very satisfied with the treatment results; everyone was very supportive. I recommend getting your braces here!
Every time I go to the dental clinic for a scheduled appointment, the receptionists are always very attentive and remind me of the appointment. The technicians and dentists at the clinic are professional and gentle. I'm very satisfied. …
The consulting staff are enthusiastic and helpful - the doctors provide excellent, high-quality service - and the prices are reasonable depending on the package and customer needs.
I'm a first-year student at TMU, currently undergoing metal braces treatment at this dental clinic. They offer a long-term installment plan. After two months of treatment, I've noticed a change in my teeth; my dental arch has widened quite significantly. The dentist and everyone here are friendly and kind. Welcome everyone to come here!
I'm currently getting braces at the dental clinic; the doctors and staff are enthusiastic, and the equipment is modern.
Reply from the clinic
Thank you for your trust and kind words about Viet Bi Dental Clinic. We are delighted that you are satisfied with our service. Our team will always strive to maintain quality to provide you with the best possible experience. We look forward to seeing you again next time.
I was pleasantly surprised when I visited Viet-Belgian Dental Clinic. The receptionist, Hien, was attentive and lovely. The doctors and nurses were super cute.
Reply from the clinic
Thank you for trusting Viet Bi Dental Clinic. We are delighted that you had a satisfying and impressive experience with the attentiveness of our receptionist, Hien, as well as the friendliness and dedication of our team of doctors and nurses. We look forward to seeing you at your next appointment.
The staff were enthusiastic, and Dr. Hue had a skillful and painless wisdom tooth extraction; I recommend going there.
Reply from the clinic
Thank you for trusting Viet Bi Dental Clinic. We are delighted that you were satisfied with our team's enthusiasm and the gentle wisdom tooth extraction experience with Dr. Hue. We look forward to seeing you again for your next visit.
The dentist is caring, the reception staff is friendly, and I'm no longer afraid to go to the dentist for a check-up 🩵 …
Reply from the clinic
Viet Bi Dental Clinic sincerely thanks you for your trust and for giving us a 5-star rating! Your satisfaction is our greatest motivation to continuously improve every day.
I'm currently wearing ceramic braces at Viet Bi Dental Clinic. They look great and are perfect for my job that requires meeting clients. The doctors and receptionists here are very enthusiastic and attentive. 🥰😘 …
Today I just had my Invisalign clear aligners removed at Viet Bi Dental Clinic. My experience with braces here was great. I didn't have to make as many visits compared to other methods. I came all the way from Lang Son, and each time I came, the receptionists were very welcoming, took good care of me, and reminded me of my appointments. ❤️❤️❤️✋
Reply from the clinic
Thank you so much for trusting Viet Bi Dental Clinic throughout your Invisalign treatment. Congratulations on officially having your braces removed and now having a beautiful new smile! 🥰 Even though you live in Lang Son and had to travel quite a distance, you still managed to schedule your appointments on time, which is truly appreciated. We are delighted that you were satisfied with the minimal travel and that our receptionists were always helpful and reminded of your appointments. We wish you continued confidence with your new smile and don't forget to attend your regular check-ups as instructed!
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