Patients
Reviews of Viet-Bi Dental.
Hanoi, Vietnam. 107 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.1 out of 10
Overall score
Viet-Bi Dental is a multi-branch Hanoi clinic with CBCT imaging, a named team, and competitive pricing for implants and orthodontics. Review authenticity is undermined by zero verified reviews, heavy template language, and a near-duplicate reviewer pair. A documented orthodontic treatment failure and a pricing complaint raise treatment reliability concerns for high-spend international patients.
Authenticity
4/10Baseline 6: website, named doctors, CBCT confirmed. -2 medium manipulation: 0 verified, heavy template language, near-duplicate reviewer pair. Final 4.
Treatment quality
5/10Baseline 7: CBCT, multi-branch implant/ortho volume. -1 manipulation deduct. -1 documented ortho failure (Dr. Hang, teeth protruding, no remedy). Final 5.
Cleanliness
6/10Baseline 6: consistent clean/modern clinic mentions across reviews, no JCI/ISO. No contradicting evidence. Final 6.
Team
5/10Baseline 6: named doctors on website, Hanoi Med Uni training claimed. -1 unverifiable credentials, no degrees listed. Ortho failure complaint re Dr. Hang. Final 5.
Price value
7/10Baseline 7: published pricing (implants 22M VND, braces 60M VND), student-friendly noted, reasonable vs. Western costs. Upsell complaint noted but isolated. Final 7.
Tourist suitability
4/10Baseline 5: WhatsApp, English website, central Hanoi location (Old Quarter branch). No airport transfer, no EN coordinator, 5-floor walk-up access issue. Final 4.
What comes up well
- Four Hanoi branches with CBCT imaging confirmed
- Named clinical team covering implants, ortho, and oral surgery
- Competitive implant pricing around 22 million VND (~$870 USD)
- Hoan Kiem branch walkable from Old Quarter tourist accommodation
- Invisalign and ceramic braces available per patient reviews
Points to weigh
- 0 verified reviews out of 107 total; template language dominant; near-duplicate reviewer pair detected
- Documented ortho failure (teeth became protruding), clinic stalled on compensation, Dr. Hang named
- Pricing complaint: advertised 16M VND procedure described as misleading by reviewer
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 107 reviews
They say one thing and do another. The staff's attitude and work ethic are poor. There is a lack of transparency. The results are not as expected; the orthodontic treatment was done incorrectly and damaged the teeth.
Reply from the clinic
We are very sorry that your experience was not good and left you disappointed. The issues you mentioned, such as service attitude, transparency, and especially the results of your orthodontic treatment, are all being taken very seriously by … More
My daughter and I had braces fitted at Viet Bi Dental Clinic and the results were fantastic. I needed a fast-track procedure because I didn't have much time, but after only 6 months, my severely misaligned teeth became straight and …
Reply from the clinic
Thank you, ma'am and your family, for trusting and choosing Viet-Belgian Dental Clinic.
I had braces here. Dedicated and enthusiastic dentist, 10 points.
Reply from the clinic
The dental clinic would like to thank you for your feedback and review, and wish you and your family good health and good fortune!
The clinic is clean and airy, the dentists are very friendly 10 VND 10 VND
Reply from the clinic
Thank you for your comments and feedback. Viet-Belgian Dental Clinic is always ready to serve customers every day of the week from 8:00 AM to 7:00 PM.
The initial examination and X-ray (total 30 minutes) cost 150,000 VND. You have to go up to the 5th floor via stairs, so it might be difficult if you have weak legs.
Reply from the clinic
Thank you for your comments and feedback. Viet Bi always sincerely listens to customer opinions and suggestions!
A reputable dental clinic with experienced doctors. I am very satisfied with the implant service here after reading about dental implants at this clinic in the newspaper.
Reply from the clinic
Thank you for trusting and using our services at Viet Bi. Viet Bi always strives to meet the professional and aesthetic needs of our customers.
Modern equipment, and the doctors and nurses are very enthusiastic and meticulous.
Reply from the clinic
Thank you for trusting and using services at Viet Belgium Dental Clinic.
The doctor is dedicated. I got porcelain teeth here and they are very beautiful and natural.
Reply from the clinic
Thank you for taking the time to send your review and feedback to Viet Belgium. Is there any problem with your porcelain teeth?
Viet-Belgian Dental Clinic has very attentive customer service; I received thorough consultation and dedicated care throughout my treatment.
Reply from the clinic
Thank you for trusting and using services at Viet Belgium Dental Clinic!
I had my examination and treatment at Viet-Belgian Dental Clinic and felt very reassured because the doctors here are very skilled and dedicated. The facilities are modern and clean.
The doctors consulted and examined enthusiastically, spoke gently and made me feel comfortable. The facilities were clean and satisfying.
The doctor and staff are extremely enthusiastic, attentive, and do the teeth gently and painlessly.
The staff here are very enthusiastic and attentive. The doctor consulted and performed the service for me very dedicatedly.
I don't know what to say, everyone is so lovely!
Reply from the clinic
Viet Bi Dental Clinic sincerely thanks you for your trust and for giving us a 5-star rating! Your satisfaction is our greatest motivation to continuously improve every day.
I was very satisfied with my experience at the dental clinic. The staff here are excellent, enthusiastic, and friendly, always providing dedicated support and advice, which made me feel very secure. The space is clean and comfortable, and the service is professional. I will definitely return and recommend it to my friends and family.
This dental clinic is great, everyone. I was getting braces while pregnant and they were very gentle. My teeth improved very quickly too.
Reply from the clinic
Viet Bi Dental Clinic sincerely thanks you for your trust and for giving us a 5-star rating! Your satisfaction is our greatest motivation to continuously improve every day. … More
Dr. Hue gets a 10/10 for painless tooth extraction. Very satisfied with the tooth extraction here.
Everyone should come to Viet-Belgium Dental Clinic, Dr. Hue, for super gentle and painless tooth extractions.
Reply from the clinic
Thank you very much for your trust and for using our clinic's services.
I'm currently getting braces here, the doctor and everyone are enthusiastic and friendly, my teeth have improved significantly, and the lady at the counter is lovely!!!
With such a team of handsome men and beautiful women, dedicated and professional, I feel completely at ease.
I am very happy to be here. The service is excellent and the staff are so nice and beautiful! …
Reply from the clinic
Thank you so much
The dental clinic is clean. I'm currently getting braces there, and Dr. Hue is very kind and careful. In particular, Dr. Hue's tooth extractions are painless.
I had a very good experience at the dental clinic. The doctor was very gentle, clearly explained my dental condition and treatment plan. The staff were friendly, and the clinic was clean and modern.
It was a fantastic experience; the medical team was professional and gentle, and the service was top-notch.
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