location_on 16 Seymour St · Traralgon, Australia
update Last updated:
Valley Gentle Dental is a well-established family dental practice located at 16 Seymour Street in the heart of Traralgon CBD, Victoria, Australia. Originally founded in Morwell in the 1980s, the practice has served the Gippsland community for over 40 years, relocating in 2017 to a purpose-built contemporary dental facility in Traralgon. Led by principal dentist Dr Choong Chai and dental prosthetist Mrs Corinna Carpenter, Valley Gentle Dental combines decades of regional healthcare experience with a commitment to cutting-edge dental technology and meticulous infection control standards.
Valley Gentle Dental's most significant differentiator is its 40-plus years of continuous care to the Gippsland community, built on the long-term trust that comes from a genuinely local practice with deep regional roots. The clinical partnership between Dr Chai and Mrs Corinna Carpenter, who together bring over 30 years of combined dental experience, covers an unusually broad scope of care under one roof, from complex general dentistry through to advanced prosthetics and implant-supported dentures. The practice philosophy centres on using the latest cutting-edge dental technology while adhering to strict infection control protocols, ensuring patients receive care that matches metropolitan standards within a community they know. The 2017 relocation to Seymour Street brought the practice into a modern, state-of-the-art facility designed for patient comfort and clinical efficiency. The clinic participates in the Smile dental program, offering reduced and capped dental fees for eligible members.
Valley Gentle Dental delivers a comprehensive range of treatments across general, cosmetic, and restorative dentistry. Routine dental examinations and dental hygiene services form the preventive foundation of care. Teeth whitening is offered through the professional Zoom Whitening System for in-chair results, as well as custom home whitening kits for patient-directed treatment. Dental veneers and cosmetic solutions address smile aesthetics. Dentures are a particular specialty of Mrs Carpenter, spanning full dentures, partial dentures, implant-supported prostheses, and orthodontic removable prostheses, as well as sports mouthguards and denture repairs. Emergency dentistry is available for patients with acute pain or dental trauma. General restorative treatments including fillings and extractions round out the full-service offering.
Dr Choong Chai (BDS Hons, University of Otago, 2001) completed a competitive DHSV internship program following graduation, gaining extensive experience in general dentistry, emergency care, trauma, oral surgery, and orthodontics across the public health system. He joined the Morwell practice of Dr Chris Billings before taking over as practice principal in 2008, and has participated in hundreds of hours of continuing dental education since graduation. Mrs Corinna Carpenter (RMIT Advanced Dental Technician, 2008) is also the owner of Pride Dental Care, the Moe Denture Clinic, and has built a strong reputation in Gippsland for her expertise in removable full and partial dentures, sports mouthguards, implant-supported prostheses, and orthodontic removable appliances. She maintains her skills through ongoing participation in dental conventions, lectures, and continuing education courses.
The Seymour Street practice, opened in 2017, is a modern, purpose-built dental facility equipped with the latest dental technology and designed around strict infection control standards. The clinic offers the Zoom professional whitening system for in-chair whitening and custom home whitening kits, and is accessible to patients with disabilities including wheelchair access and accessible toilets, with public transport access and on-site parking available.
Valley Gentle Dental serves patients from across the broader Gippsland region, including Traralgon, Morwell, Moe, Churchill, Rosedale, Glengarry, Sale, Yinnar South, Newborough, and surrounding communities. The practice's long-standing presence in the region and Mrs Carpenter's parallel operation of the Moe Denture Clinic make Valley Gentle Dental a key provider for patients requiring integrated dental and prosthetic care across the Latrobe Valley.
Valley Gentle Dental is located at 16 Seymour Street, Traralgon VIC 3844, in the heart of Traralgon CBD. The clinic offers on-site parking, public transport access, wheelchair accessibility, and accessible toilet facilities. Contact the practice through the website at valleygentledental.com.au for appointment bookings and enquiries.
4.6
★ 32 reviews
Donna Vandegeer
March 2026 · ★ 5
HIGHLY recommend Dr.Choong Chai for any dental work you need. He has a great bedside manner and you will be very happy you went to him for what you needed done.
Nick H
March 2026 · ★ 5
Absolutely a terrific experience for me, I've been to lots of dentist over the years and Valley Gentle Dental is the best by far I suffer from terrible anxiety Dr Chai and his team put my mind at ease, The receptionist is such a nice girl, the whole team gets 10 stars from me the big cheese 😄 …
Bradley Martin
March 2026 · ★ 5
After a well overdue visit to the dentist. I booked in. A very relaxing atmosphere, clean and friendly. Pricing was very reasonable and the communication was straight and direct. Over all a very easy decision to return for my next visit.
K. M
March 2026 · ★ 5
I have been to a few dentist in traralgon and I keep coming back to Gentle dental over the years and have spread great feedback from word of mouth. I feel the old school service is what you get here and I think that’s so important when trusting someone with your teeth. The ladies behind the desk are always so warm and welcoming which is so refreshing
Grace B
March 2026 · ★ 5
I couldn’t be happier with my experience at Gentle Dental. Dr Chai and his team are very attentive and have an outstanding bedside manner. Incredibly helpful to those with dental fears.
Brooke Claridge
March 2026 · ★ 1
I came here with a sensitive tooth the dentist was very unassuring one minute I need a root canal the day of the appointment he says he's now unsure what to do as he's not sure if that's the right tooth. I waited one week between appointments to be told now he's unsure. He seemed as if he didn't want to do the work right from the start I have better work done at the health center and they are much more assuring don't come here please go else where dental republic is great go there
Paul Crowe
March 2026 · ★ 5
Not usually one to post reviews and it's not in my best interest to send people to this business because I called yesterday and was able to be seen that afternoon. These guys are so professional, super friendly and more than reasonable with their prices. I feel compelled to share because I was so satisfied with the outcome and knowing how contentious a visit to the dentist can be and the anxiety it can cause for lots of people, I say more power to them. If I could give them more stars, I would.
Kylie
March 2026 · ★ 5
Valley Gentle Dental is Fantastic !! Dr chai explains everything and is very good if you have dental anxiety , the girls at the front are always nice & helpful
Lucille Campbell
March 2026 · ★ 5
I had my teeth cleaned and couldn’t have enjoyed it more (weird I know). It was so quick, comfortable and not hard on the pocket. Thanks guys for such a great experience!
Phillip Chalker
March 2026 · ★ 5
I am totally blind with a seeing eye dog after attending this dental clinic for the second time I have found the dentist very good. He explains everything that’s going on which eases the mind. I have also found the admin Sarah to be very helpful as well Offering to look after my seeing eye dog, one time behind the counter while I went in to have my teeth done. I’ve also found other staff members to be friendly as well. I highly recommend this dentist clinic to anyone wanting their teeth checked. I would also like to thank this dental clinic for supporting seeing eye dogs Australia, by hosting a money box on their counter. All money raised, goes towards people like me who are blind and people who are vision impaired to live independently and get around the community safely.
Share your experience at Valley Gentle Dental. Your review will be published after our team approves it. No account required.
Every clinic on SmileJet is evaluated by our international medical advisory board and must meet strict quality, safety, and hygiene standards.
We'll get back to you within 24 hours with a personalised quote.
★ 4.6 (32 reviews)
Ask AI assistants about this — powered by smilejet.app
Save up to 80% on dental treatments abroad
We'll get back to you within 24 hours.
