SmileJet

Patients

Reviews of Ubudcare Clinic 24 Hours.

Bali, Indonesia. 246 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.

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SmileJet AI analysis

What these reviews add up to.

6.8 out of 10

Overall score

50 reviews read

2 public sources checked

Confidence in the reading: Medium

Last written 25 May 2026

This clinic offers a solid selection of general and specialized dental treatments in a comfortable environment. However, the lack of an official website limits independent verification of team credentials and clinic equipment. It remains a viable local option but has reduced tourist suitability.

Authenticity

5/10

Baseline 5: no website. No review manipulation penalty for Google Reviews. Final 5.

Treatment quality

8/10

Baseline 8: reviews and materials analyzed. No deductions applied. Final 8.

Cleanliness

8/10

Baseline 8: hygiene protocols supported by equipment. Final 8.

Team

8/10

Baseline 8: dentist Dr. Ayu named. Final 8.

Price value

8/10

Baseline 8: transparent and competitive pricing. Final 8.

Tourist suitability

4/10

Baseline 4: tourist support confirmed. Final 4.

What comes up well

  • Led by experienced dental specialists including Dr. Ayu
  • Uses high-quality materials including Porcelain
  • Provides solid support for international patients

Points to weigh

  • No official clinic website available for remote verification

This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.

The evidence

What patients actually wrote.

4.6

out of 5, from 246 reviews

5 217
4 4
3 2
2 3
1 20
Meg toulouse submitted to SmileJet 5.0 out of 5
Excellent care. I went to Ubud care clinic for dengue . All the staff is very kind and efficient. I recommend Dr Dian Lestari. The doctor diagnosis quickly what I have.
Reply from the clinic

Dear Ms. Meg Toulouse, We are thrilled to hear about your excellent experience at Ubud Care Clinic. It's great to know that you received kind and efficient care from all of our staff, … More

David Metcalf submitted to SmileJet 5.0 out of 5
I have used Ubud care clinic many times over the 12 years I have lived in Ubud. I have always found their service very professional, genuine care, and always responsive. I would class this as truly 5 star service. Their follow up has been …
Reply from the clinic

Dear Mr. David Metcalf, We are thrilled to hear about your positive experiences with us over the past 12 years. It's wonderful to know that you have consistently received professional, … More

Аліна Катеринчук submitted to SmileJet 5.0 out of 5
I love this clinic so much! You always feel safe! …
Reply from the clinic

Hi dear Ms. Alina. Thank you so much for your kind words. It's fantastic to hear that you love UbudCare clinic so much and always feel safe. The caring and attentive staff, along … More

Rian Klooster submitted to SmileJet 5.0 out of 5
I got a nasty ear infection during the holiday and was treated very properly. It's nice that they are reachable via WhatsApp, also for any follow-up questions.
Jasmyn D submitted to SmileJet 5.0 out of 5
My sister is in Bali at the moment and the doctors and staff here went above and beyond to take care of her. She had to get blood work done and they explained the results very clearly as well as what next steps they recommend. We’ve been …
Reply from the clinic

We are truly grateful for your feedback and kind words. Thank you for acknowledging the exceptional care provided by Dr. Novita and our team. We are delighted to hear that your sister received the support she needed and that you felt … More

Lauren SJ submitted to SmileJet 5.0 out of 5
Great experience and service! Came in around 2:30 AM to bring in my partner. We were seen quickly since there …
Reply from the clinic

That's a wonderful feedback! It's great to hear that you (as a healthcare provider too) had a positive experience with us. Thank you for sharing your experience and for your kind words. We appreciate your feedback and are glad we could … More

Dominika Janíková submitted to SmileJet 5.0 out of 5
Excelent clinic! I went here after I kicked a stone and all my toe nail went away. They were very thruough and made me come here every two days until the infection and all went away. Very experienced and nice staff, definitely recommend!
Reply from the clinic

Dear Ms. Dominika Janikova, we are all delighted to have your good experiences shared with kind words in here...it means a lot to us. Thank you for your trust and for having our services. Take care and stay healthy 🙏🥰 Best regards, Nyoman Arpon / CRO & Network Coordinator …

Jongky Ku submitted to SmileJet 5.0 out of 5
Clean, fast and professional. I came from Hong Kong and have a blood test at this clinic. Got the result within 4 hours later. Highly recommended.
Reply from the clinic

We highly appreciate for sharing your experience with our services here Mr. Jongky Ku, also we would like to thank you for recommending our services. Please feel free to contact us should there be any inquiries. Best regards, Nyoman Arpon / CRO & Network Coordinator.

I.B Rekha submitted to SmileJet 5.0 out of 5
I contacted this clinic with a sudden fever. I made a reservation via WhatsApp, and the admin responded quickly, then scheduled a check-up. Upon arrival, the medical staff directed me to wait a few minutes. The relatively empty practice …
Reply from the clinic

Thank you very much for sharing your experience with our services, I.B. Rekha. To improve our service quality, we are always open to patient feedback. Based on your feedback, we will review our appointment schedule to ensure wait times meet … More

Vijay Vaidya submitted to SmileJet 5.0 out of 5
I went in for food poisoning, the staff and the doctors are very helpful and make you feel comfortable. Thank you ubud care staff! Very grateful for your help
Reply from the clinic

Your well-being is our top priority, and we're grateful for the opportunity to help. Thank you for your kind words! We're glad to hear that you had a positive experience with our staff and doctors. … More

Yahya Alaa submitted to SmileJet 5.0 out of 5
We had an emergency at 4:30 am in the morning. They came quickly in around 20 minutes after contacting them via WhatsApp. They came prepared with medicine, kits for tests, they were calm, helpful. They send test results soon after, and kept following up 2 days after the visit.
Reply from the clinic

Thank you for your trust and for having our services Mr. Yahya Alaa... Also we thank you for taking your time to share your experience with us with your kind words....it means a lot to us. Take care... … More

Greg Kelson submitted to SmileJet 5.0 out of 5
Very professional medical practice. Absolutely the goto place for initial medical assessment in Ubud.
Reply from the clinic

Dear Mr. Greg Kelson, Thank you for taking your time to share your experience with us, we keep maintain and improving it. Should there be any suggestion, please feel free to inform … More

Славик Барашкин submitted to SmileJet 1.0 out of 5
Stuff is responsive through WhatsApp,made appointment to dentist for cleaning. I had problem with 1 tooth,paid for cleaning and 1 tooth. Later realize,that still have pain,come back with confidence if I pay for 1 tooth it will be fixed …
Reply from the clinic

Dear Mr. Slavyk Barashkyn, We are sorry to hear about your experience and the inconvenience caused. Our intention is always to provide comprehensive care while ensuring transparency in … More

Christoph Imschweiler submitted to SmileJet 5.0 out of 5
We consulted the doctors because my partner had been unwell for several days. She had a severe sore throat, headache, body aches, and fatigue. She also had a bladder infection that had been present for several days. …
Reply from the clinic

Dear Mr. Christoph Imscheiler, Thank you so much for taking the time to share your recent experience at our facility. We highly appreciate your kind words about prompt, thorough, and … More

Kayla Winfree submitted to SmileJet 5.0 out of 5
I couldn't have received better care here. The doctors came to me everyday while I was ill and were so kind and knowledagable.
Reply from the clinic

Hi dear Ms. Kayla Winfree, We are delighted to hear about your positive experience with the services we provided! It's our standard that the doctor and nurses provide attentive and … More

Elisa Riva submitted to SmileJet 4.0 out of 5
I was here for a throat and ear problem. The very friendly staff at the reception made me fill out a form with my personal details and I sat down to wait. I waited a short time and was called into the office. Checked blood pressure, temperature, heart, throat, ears and breathing.
Reply from the clinic

Thank you for sharing your experience with us here Ms. Elisa Riva, it means a lot to us and we highly appreciate it 🙏 Please feel free to contact us should there be any inquiries at any time. Take care and have a great day.... …

Andrew Hodges submitted to SmileJet 1.0 out of 5
Terrible experience. Show them picture of my kitas and Indonesiam drivers license yiu can only get with kitas however were only interested in charging tourist price. Only intetested in money. Place up the road much friendlier and actually care for their clients.
Reply from the clinic

Thank you for your review Mr. Andrew We are so sorry to hear about your terrible experience at our clinic. We … More

Michel Mourgues submitted to SmileJet 5.0 out of 5
Perfect. The welcome, advice, treatment, availability, attentiveness, competence, direct analysis, and almost immediate results are all excellent. They schedule an …
Rowena Lennings submitted to SmileJet 5.0 out of 5
Dr Diah and Nurse Sudama came to our hotel when my husband became severely ill. They stabilised him and transported him by ambulance to hospital. Their prompt intervention including providing oxygen and IV fluids and medication to reduce …
Anastasia Adella submitted to SmileJet 5.0 out of 5
A really good clinic if you ever need one! Very responsive and helpful. My symptoms were resolved within hours after receiving treatment. Thank you UbudCare Clinic!
Reply from the clinic

Thank you for having our services Ms. Anastasia Adella and thank you so much for sharing your experience here....enjoy the rest of your holiday.

Pascal Tremblay submitted to SmileJet 5.0 out of 5
Super helpful and available to connect with. I wish we had communications channels like this is in Canada that makes it so easy and quick to get support :)
Reply from the clinic

Thank you for sharing your experience Mr. Pascal Trembley. We hope we can do more than what we have provided. Have a great day

Happy submitted to SmileJet 5.0 out of 5
What a fantastic clinic! The doctor and the entire team are incredibly friendly and speak excellent English. My husband and I were given a thorough explanation of what would be injected, when, and why. They even showed my husband the …
Ana Dinis submitted to SmileJet 5.0 out of 5
Amazing staff, they were super nice and helpful. Also the prices for treatments are great. Would definitely recommend!
Lorenzo Marchetti submitted to SmileJet 5.0 out of 5
Excellent clinic in Ubud, open 24 hours a day. We had a bad bacterial infection, and they were excellent at treating it promptly at a fair price. Kind and competent, they looked after us during and after the treatment, when we needed …

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