Patients
Reviews of Twins Dental Clinic – Aesthetic & General Dentist Sunway Velocity TWO.
Kuala Lumpur, Malaysia. 56 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 56 reviews
Great service. Great information. Great cleaning and great care. Cannot recommend more!
Reply from the clinic
Thank you so much for your lovely review Kimmy🤍 We’re so glad you had a great experience with us. Hope to see you again soon! …
To look good, there's only 1 place, Twins Dentist 😏 …
Honestly, it's almost red on Xiaohongshu, so I had high hopes for it. My gums bled after the procedure, but that's all for the price; I still can't see any results. It's not cheap either. Also, I couldn't communicate with the customer service at all. They said one thing, but they said something else. I don't know if it's my communication or her fault. The receptionist seemed to owe her money.…
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The doctor was pretty good, though. I was thinking of following up, but I'll forget it.
Reply from the clinic
Dear Grace, ❤ We are truly sorry that we were unable to meet your expectations this time. Regarding your gum condition and treatment results, we are willing to patiently explain and follow up with you again. Regarding the customer service communication and receptionist attitude you mentioned, we have immediately handed them over to our supervisor. We hope that every customer who comes here will be well taken care of from the moment they enter until they leave. If you would like to give us another chance, please message us to arrange for a doctor to personally follow up with you 🙏 Let's turn this regret into progress.
I had a really good experience here! The price is very reasonable, and the service is excellent. Dr. Ng served me with great care, everything was explained clearly, and the treatment was comfortable.
Reply from the clinic
Thank you so much for your kind review Wei Min🤍 We’re really happy to hear that you felt well taken care of. Hope to see you again soon! …
Go here asking for A, they will ask you do BCD. A perfectly fine tooth suddenly becomes problematic and worse of all, after so many attempts to fix it, it only gets worse. Super regret [not using my real name]
Reply from the clinic
Hi Siew Ling, thank you for taking the time to share your experience. We’re truly sorry to hear that you felt this way. Each treatment recommendation is always based on the condition of the tooth at the time of examination, and we do our … More
Dr Ng is super detailed, patient and always recommends the best solution for your 🦷🦷 The whole experience at twins dental was smooth and professional. Highly recommend!! …
Reply from the clinic
Thank you so much for your kind review Eleanore 🤍 We’re really happy to hear that you felt well taken care of. Hope to see you again soon! …
I never thought I would one day experience tooth removal—until I was diagnosed with an impacted wisdom tooth. It was huge, but Dr. Yu broke it apart systematically and removed it carefully. Due to trauma from a previous surgery, I was quite nervous, but she gave me a toy to hold and it really helped. A 5-star experience—highly recommended! ⭐⭐⭐⭐⭐
Reply from the clinic
Thank you for your lovely review Jet🤍 We’re so glad you had a great experience with us. Hope to see you again soon! …
Absolutely amazing experience! Dr. and the team are incredibly friendly, knowledgeable, and make you feel completely at ease. I recently had a cleaning and a filling done, and both procedures were painless and efficient. They always explain everything clearly and professionally. The office is clean, modern, and runs on time — which I really appreciate. Highly recommend if you're looking for a…
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trustworthy and skilled dentist!
Reply from the clinic
Thank you for your lovely review Marcus🤍 We’re so glad you had a great experience with us. Hope to see you again soon! …
Very clean clinic, the doctor was very helpful in explaining.
Reply from the clinic
Thank you for your lovely review Amira🤍 We’re so glad you had a great experience with us. Hope to see you again soon! …
Came twice for cleaning and filling, once with Dr. Ng and once with Dr. Yu. Both doctors have gentle hands during teeth cleaning and they gave detailed explanation as much as they can. They care for patient to ensure patient feel comfortable with the sessions (especially me because I'm super scared of dental visit). Dr. Yu did the filling and my front tooth looks natural. Overall very happy and…
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satisfied. Front desk staff is friendly and helpful too.
Doctor explained why and what i need to do. Good and nice place to check your teeth.
Dr Sze En is very patient n outgoing. Nurses also very helpful. Definitely will come back again
tooth filling starts from RM150. Nice and clean environment. The service is very detailed and caring that they help patients to apply lip balm.
Superb service from the dentist. Doctor provided a professional advisement. Thanks alot to Dr. Ng Sze En. Definitely recommend ☺️
Dentist and staff super friendly and warm , environment very clean and comfortable. Dr Michelle is super gentle also explain in very detail and giving the best advice not just trying to cost u extra money . Highly recommended for those who have phobia of dentist , they will show u price is not everything.
Reply from the clinic
Thank you, Ryan! 😊 We’re so glad you had a great experience with Dr. Michelle and our team. Your kind words about our friendly service and honest advice mean a lot. Hope to see you again soon! 🦷✨ …
I had my first wisdom tooth extraction done by Dr. Huang. Dr. Huang is not only highly skilled, but he also explained every single detail very thoroughly. It was a wonderful experience. Thank you, Dr. Huang, for your professionalism! 👍👍👍👍👍 …
Reply from the clinic
Thank you for your positive review, FSoon! 😊 We are so glad you were satisfied with Dr. Huang's skills and professionalism, and thank you for trusting us to complete your first wisdom tooth extraction. We look forward to serving you again! 👍✨🦷
“Professional services and clear explanations by Dr. Ng. ⭐️⭐️⭐️⭐️⭐️ The staff and assistants here are polite and efficient. ⭐️⭐️⭐️⭐️⭐️ 5-star ⭐️⭐️⭐️⭐️⭐️ environment and service 5-star ⭐️⭐️⭐️⭐️⭐️ reasonable price Highly recommended ⭐️⭐️⭐️⭐️⭐️
Reply from the clinic
Thank you, Dicson! 😊 We’re thrilled to hear about your 5-star experience with Dr. Ng and our team. Your recommendation means a lot to us. Hope to see you again soon! 🦷✨ …
Dr Ng Sze En is very friendly. Very professional. Scaling is fast and efficient.👍👍 …
Reply from the clinic
Thank you, Adrian! 😊 We’re glad you had a great experience with Dr. Ng Sze En. Your kind words mean a lot. Hope to see you again! 🦷✨ …
The dentist was very nice and friendly, explained everything to me clearly. The receptionist was very helpful as well. Love their services!
Reply from the clinic
Thank you, Myn Yung! 😊 We’re thrilled you enjoyed our friendly service and clear explanations. Your kind words mean a lot to us. Hope to see you again! 🦷✨ …
First time here. Was very thorough and good. My teeth feels much cleaner!
I recently had a wonderful experience at Twins Dental with Dr. Ng Sze En. I underwent two X-Rays (lateral cephalogram & orthopantomography), an EMS Oral SPA, and had a restoration for one of my broken teeth. Dr. Ng was incredibly professional, thorough, and gentle throughout the entire process. She took the time to explain each procedure in detail, which made me feel very comfortable and…
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well-informed. Within an hour, I've decided to go ahead with the Aligners and entrust my future smile to Dr.Ng. The clinic itself is clean,modern, equipped with high tech dental machines, and the staff is friendly and welcoming. I highly recommend Dr. Ng and Twins Dental for anyone looking for top-notch dental care!
Highly recommend EMS oral spa if want your teeth extra clean
Reply from the clinic
Thank you, XtremeCo! 😊 We’re glad you enjoyed the EMS oral spa. Your recommendation means a lot to us. Hope to see you again! 🦷✨ …
Dr Ng is friendly and gentle. For someone that is phobia of dentist, she made me feel comfortable under her care. She is also very good with kids. My 7 year old son was initially afraid of dentist but after 1 - 2 visits, he now feels at …
Reply from the clinic
Thank you, Sylvien! 😊 We’re so happy to hear about your positive experiences with Dr. Ng, both for you and your son. It means a lot to us that you’re willing to travel just to see her. Your trust and kind words are truly appreciated. Hope to see you and your family again soon! 🦷✨ …
Super friendly doctor and fast, pain free cavity filling done!
Reply from the clinic
Thank you, Shu! 😊 We’re glad you had a pain-free and smooth experience. Hope to see you again! 🦷✨ …
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