Patients
Reviews of Truth Dental Clinic.
Bangkok, Thailand. 366 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.4 out of 10
Overall score
Truth Dental Clinic is a long-established Bangkok clinic in a prime BTS-accessible location with 8 named specialists including an academic endodontist and published price transparency. However, credible overdiagnosis complaints, premium pricing above Bangkok norms, a duplicate review, and a coordinated cluster of personal-data warnings lower confidence in consistency and ethics. Strong tourist logistics and cleanliness offset these concerns for straightforward treatments.
Authenticity
5/10Baseline 7: website, Maps, named doctors, genuine negatives survive. Duplicate review (Noe Huynh x2). Cluster of 3+ data-privacy warnings suggests medium coordination. 0 verified. Final 5.
Treatment quality
6/10Baseline 7: named specialists, Asst Prof endodontist. Credible overdiagnosis complaint (cavity -> RCT+crown, second opinion disproved). Recurring crown failure. Nerve damage claim. Final 6.
Cleanliness
8/10Baseline 7: no JCI. Multiple reviews consistently cite clean, modern facility. No negative cleanliness mentions. +1 for consistent positive evidence. Final 8.
Team
7/10Baseline 7: 8 named specialists, Asst Prof academic title, ICOI/Royal College Thailand memberships. One documented aggressive dentist behavior (Lynn Gabbay case). Final 7.
Price value
5/10Baseline 6: published price list, Thai prices vs West. Multiple overpricing complaints (2700 THB cleaning vs 1000 norm). Upsell-toward-expensive-treatment pattern. Final 5.
Tourist suitability
7/10Baseline 8: BTS 5-min walk, WhatsApp, same-day emergency, 24hr retainer turnaround, multi-nationality tourists. Personal data warnings reduce trust for tourists. Final 7.
What comes up well
- 8 named specialists including Asst Prof endodontist with academic credentials
- 5-min walk from BTS Chitlom, WhatsApp booking, same-day emergency slots
- Published price list covering 40+ procedures
- Retainers produced within 24 hours for transit tourists
- Multi-year loyalty from expats and repeat Australian visitors
Points to weigh
- Coordinated cluster of identical personal-data privacy warnings across 3-4 reviewers
- Credible overdiagnosis: cavity pushed to RCT+crown, disproved by second opinion elsewhere
- Overpricing vs Bangkok norm: cleaning at 2700 THB vs typical 1000 THB
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 366 reviews
Had 2 treatments - cleaning and whitening 1. The cleaning - …
I came here based on the reviews, and the service was as good as many people said. The dentist is very skilled and professional. I wasn't disappointed at all with my dental work here. I'm very impressed!
Reply from the clinic
Thank you very much, and we hope to have the opportunity to serve you again.
Have come here over the past year for a bridge, cleaning, and replacement bridge (done by another dentist). Absolute professional and friendly service. Very fair pricing as well, given the high quality of service.
Reply from the clinic
Thank you so much for taking the time to review us.
Decided to check out the place because of the reviews, overpriced and 5 receptionists wasting time had to wait 15 min to pay my bill in an empty lobby.
Overpriced. They charge me 2700/ cavity when most places charge 1000thb. They did a 15min cleaning and charged me 2700 when most places in bkk charge 1000thb Took 20min to get my bill with 6people working behind the desk. I would …
Steer clear of this clinic if you value your physical and psychological well-being. The clinic damaged my facial nerve, turning my life into a nightmare of episodic pain attacks. I still don't feel the right side of my face, and I find …
Perfect! I arrived in Bangkok with a toothache, contacted the clinic via WhatsApp, and got an appointment the same day. Examination, x-ray, and treatment. Everything went very smoothly. The defective filling was replaced perfectly. Friendly …
I had a dental cleaning here and am very happy with the results! I'd be happy to go again :)
What a terrible clinic! I sent them all the detailed information I needed. I sent them pictures of my teeth and jaw. They said they specialize in this kind of work. The next appointment was in 10 days, so I made an appointment. …
Reply from the clinic
Ms Naina, You are irritional and lier We took time to explain you but because of language you didn't understand. … More
I've been a regular customer at this clinic for many years. I really can't go anywhere else. Dr. Pap is incredibly attentive to his clients, and the doctors here are very gentle. I've recommended many friends to use their services, and …
Bad Dental clinic and the doctor are not that good experience. I was book the appointment one day before and I just explained for what I need to do for my tooth. But they was like a bad service and doctor was not doing finish my tooth …
Reply from the clinic
Our apology for any inconvenience caused. But you booked us without any information or history providing. We have arranged 1 hour for the first appointment and offered another slot for … More
Went to treat a cavity at “Truth” Dental Clinic, and almost left with a root canal treatment and a shiny crown, saying there is no way to keep the root alive. I went somewhere else where they value a bit more teeth preservation (ie. …
The doctor and the staff at the clinic were so lovely 🥰 The doctor was very gentle; the anesthetic injection didn't hurt at all. I was very impressed with the clinic. …
Reply from the clinic
Thank you for the 5-star review.
I got my teeth cleaning here, not great but also not bad, just exactly only the cleaning. The doctor didn’t mention that one shouldn’t eat/drink afterwards, or advise to extra fluoride procedure, or try to give me the best result …
Very good service. Kid's dentist very good. Not much more expensive than other clinics. Price reasonable for service. Will …
Reply from the clinic
Thank you very much. We will inform Dr.Araya, Pedodontist. ❤❤
The staff were fantastic . The dentist was gentle clear and excellent at her job . A brilliant experience . And value for money . I truly recommend this dental practice . Very good De Mak Mak
Many years I've been coming to Truth Dental Clinic and I have always received the best treatment, by the best
The doctors and staff were all incredibly kind. The atmosphere was great and it was easy to get there.
Dr. Chatchawal is very friendly, caring, provides good information, and understands the symptoms very well.
We have known Dr Parp for over 22 yrs .From when she was working at the other surgery and we have followed her to her own clinic and sent other patients to her from Australia as we are also from Australia .My husband and I highly recommend her and all her colleagues. She is extremely knowledgeable and with all the work that is done to all her patients We wouldn’t go any other way place .I…
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had lost my confidence to smile and didn’t have a photo of myself smiling . Since coming to Dr Parp surgery have never looked back .Helen and Gary .From Western Australia.
They used to be my preferred dentist. I've had a tooth/crown since 2003 that has always been a problem. The crown has been replaced three times because it was always too big and caused me tremendous discomfort that led to regular headaches, even tinnitus. I just spent two weeks literally traveling the world, talking to specialists to figure out what is going on, and they concluded that…
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everything pointed to this crown and tooth being the root of all my problems. So I ask Truth Dental to recommend an oral surgeon. They won't introduce me to one... they insisted I first speak with (pay to see) one of their dentists. I come in, I explain the issue. I tell him I know I want the tooth taken out, I've already consulted with a team of specialists. Instead of simply helping me, he gets aggressive with me. Tells me I shouldn't listen to "pseudoscience". I'm sure each one of the specialists I spoke to was more qualified than him. He didn't want to listen to me, mischaracterized what my problem was, made a big point of insisting that removing the tooth wouldn't solve my problem, but ultimately agreed to recommend a surgeon. Then I contact Truth Dental and they tell me they can't schedule anything for two weeks. I ask them for the names and backgrounds of the oral surgeons, because the whole reason I contacted them was to research oral surgeons, not just take whoever's available. It's been two days and they haven't responded. The way he behaved, the way I was subsequently treated... I don't know who they think they're helping, but if a patient comes in having suffered for years, finally gets expert advice on how to address the problem, and instead of helping him they arrogantly waste his time, they're not in the healthcare business; they're just in business. I'm done with them.
Go-to dental clinic for tooth cleaning whenever I'm in bkk, always thorough and gentle.
Amazing Customer Service. Very friendly Staff. Thank you so much, best regatds from Switzerland, Harry Meier
everything cool, i liked that clinic, staff and the doctor very cool, good job 👍 …
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