Patients
Reviews of Trust Dental Care.
Tijuana, Mexico. 279 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.6 out of 10
Overall score
Trust Dental Care is a well-established Tijuana clinic operating since 1998 with strong tourist infrastructure including free border transport, transparent pricing, and a bilingual team. The AACD credential for the lead dentist is inconsistently stated across pages (candidate vs full member), and the review set shows 0 verified out of 50 with duplicate reviewer names, warranting caution. Core value proposition for US border patients is compelling.
Authenticity
5/10Baseline 8: website, named doctors, 279 Google reviews. -2 medium manipulation (0 verified/50, duplicate reviewer names). -1 AACD status inconsistency across pages. Final 5.
Treatment quality
7/10Baseline 8: repeat patients, bone graft/implant cases documented. -1 medium manipulation signal. 1-star RN warning re implants noted. Final 7.
Cleanliness
8/10Baseline 8: consistently praised across diverse reviews, new modern office mentioned by multiple patients. No deductions. Final 8.
Team
7/10Baseline 8: multiple named doctors verified in reviews (Arath, Arely, Hernandez). -1 AACD credential inconsistency (candidate vs member). Final 7.
Price value
9/10Baseline 9: published prices ($799 implant, $3,196 All-on-4), dedicated pricing page, 70-77% savings vs US clearly documented. No deductions. Final 9.
Tourist suitability
9/10Baseline 9: free border transport, hotel coordination, fully bilingual, 3-5 min from San Diego border, Mon-Sat hours. Final 9.
What comes up well
- Operating since 1998 - one of Tijuana's longest-established dental clinics
- Free luxury border shuttle service confirmed by multiple independent reviewers
- Published implant pricing: $799 per implant, All-on-4 from $3,196
- In-house lab with 3D CT, 3D printing, and Dentsply Sirona digital X-rays
- Multiple named dentists independently verified in patient reviews
Points to weigh
- 0 of 50 reviews verified; duplicate reviewer names (Kevin Arellano, Alexis Altamirano appear twice each)
- AACD credential inconsistency: homepage claims active member, team page says accreditation candidate
- 1-star review from an RN warning against implants - isolated but clinical concern noted
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 279 reviews
Excellent service from the clinic and staff. Everything was in great condition, excellent service, I loved the attention. 🙌🏻 …
Reply from the clinic
Thank you for your very kind words! We're super happy to hear that you had a great experience with us, can't wait to have you back in the future 😊 …
I had an amazing experience at **Trust Dental**! From the moment I walked in, the staff was warm, professional, and genuinely caring. The clinic is spotless and modern, which immediately put me at ease. Took the time to explain everything …
Came here for a consultation and had a very positive experience. The facilities were clean and both the dentists that saw me were nice, knowledgeable and professional. All the staff interacted with also spoke fluent English. The quote they …
I had a great experience here. The team is very professional, and the entire office is extremely clean and well-organized. I recently had a bone graft and membrane procedure, and everything was done with care, skill, and clear …
My husband and I recently visited Trust Dental Care for our dental work and were thoroughly impressed. As patients from the United States, we initially harbored some reservations. However, the exceptional care we received effectively …
I was in dire need of a root canal in late April eariler this year. I was in extreme pain, and with my Healthcare plan, I had only two options: pay a lot straight out of my pocket, or wait four months to just get a consultation. My …
9/05/25 Well I needed another extraction and implant... so I came back to the place I knew I could trust... and afford... Trust Dental Care... Their new (to me) office is wonderful... and as before... Dr. Arath and the whole staff are …
Reply from the clinic
Hello Kenneth: Thank you so much for your kind words. We know this process takes some time so … More
A very good experience. Annie, the receptionist, was very helpful in providing information. The service at my appointment was excellent; everyone was attentive and very friendly. I will definitely return. Good prices, very quick and …
Today was my first time visiting this clinic. It's very elegant and so peaceful it almost makes you sleepy. …
Upon arriving at TRUST DENTAL CARE, I had a pleasant experience from the first day I called. The staff was very professional, friendly, and respectful, answering all my questions about my treatment: a crown, dentures, and deep cleaning. I …
I am so glad to find TrustDental Care. I had a last minute emergency and searched through ChatGPT and this place came up. …
Trust Dental is an awesome facility with great dentists-they are nothing but accommodating. Everyone speaks good English, and they offer shuttles to pick you up and drop you off at the border so you can avoid the long wait in the car line …
I'm very happy with the way everyone has treated me. Dr. Arely has done an excellent job, and I thank her for her great service. …
Loved my experience! My dentist, Arely was very patient- I came in with a lot of pain & had alot of work to be done. She & the other dentists worked together to make me feel comfortable & continued to make sure I was satisfied... I had to …
Trust Dental has been an absolute great experience. I had four cavities to be filled the process and explanation of everything was great. I really want to emphasize on their client care, I had some eye irritation next day and they called …
Reply from the clinic
Thank you for your heartfelt 5-star review! We’re thrilled to hear about your exceptional experience at Trust Dental Care. It means the world to us that you felt well-cared for during your cavity fillings, from the clear explanations to the … More
I’ve been coming here for years and I always have great experience. I come all the way from Spokane Washington because I feel it’s a value and more importantly they are genuine. Esau was very helpful and accomodating and Annie at the front …
Reply from the clinic
Thank you for your incredible 5-star review and for trusting Trust Dental Care with your dental needs all the way from Spokane, Washington! We’re deeply honored by your loyalty and kind words about our genuine care. A special shout-out to … More
Im very happy with my implants from Dr.Arely. I’ve been coming here for a year and would recommend this place to my family & friends the the front desk Annie & Esau are always available quick to answer any questions all the way to the …
Reply from the clinic
Thank you so much for the awesome 5-star review! We’re really happy to hear you love your implants from Dr. Arely and that you’ve had a great experience at Trust Dental Care over the past year. A big thanks for shouting out Annie and Esau … More
Everything was good and I learned a lot about my teeth
Reply from the clinic
Thank you for the awesome 5-star review! We’re so glad you had a good experience at Trust Dental Care and learned a lot about your teeth. Our team loves helping you understand your dental care better! Can’t wait to see you again soon for … More
I’ve been a patient with Trust dental since 2019. I can’t say enough good things about this dentist office. From start to finish, the experience was exceptional. The staff is incredibly prompt, thorough, and efficient — everything runs like …
Reply from the clinic
Thank you for the amazing 5-star review and for being a loyal patient at Trust Dental Care since 2019! We’re so happy to hear that your experience was exceptional from start to finish. It means a lot that you find our staff prompt, … More
They are all fantastic. They are super professional and do amazing work. Couldn't ask for more.
Reply from the clinic
Thank you for the fantastic 5-star review! We’re thrilled to hear you think so highly of our team at Trust Dental Care. It means a lot that you found our work amazing and our professionalism top-notch. We can’t wait to welcome you back for … More
This was my first time going out of the US for Dental care and i was blown away. These doctors and staff are incredibly kind, helpful and nonjudgmental. Annie at the front desk was very informative of the entire process and welcoming. Dr …
Reply from the clinic
Wow, thank you for the amazing 5-star review! We’re so happy your first trip outside the U.S. for dental care at Trust Dental Care was such a great experience! It means so much that you found our doctors and staff kind, helpful, and … More
My experience at Trust Dental Care in Tijuana has been phenomenal! They send a car to the border for you and Emmanuel picks you up. Wonderful driver saved me a lot of time when he took me back to the border - the line was super long so he …
Reply from the clinic
Thank you for the awesome 5-star review! We’re thrilled to hear your experience at Trust Dental Care in Tijuana was phenomenal! Huge thanks for the shout-out to Emmanuel for making your border trips smooth and saving you hours with the … More
I had a really positive experience with Trust Dental. I’ve always been a little nervous about going to the dentist, but they were incredibly patient, kind, and understanding throughout my visit. The procedure itself was done with great …
Reply from the clinic
Thank you for the wonderful 5-star review! We’re so happy to hear you had a really positive experience at Trust Dental Care, especially since you were a bit nervous about your visit. It means a lot that our team’s patience, kindness, and … More
RUN! DO NOT GO HERE! We went to Trust as we had a good experience in 2015. I am an RN, CCM,HN-BC and I do not recommend this clinic or any clinic in Mexico for implants. …
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