Patients
Reviews of Trust Dental Care.
Tijuana, Mexico. 279 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.6 out of 10
Overall score
Trust Dental Care is a well-established Tijuana clinic operating since 1998 with strong tourist infrastructure including free border transport, transparent pricing, and a bilingual team. The AACD credential for the lead dentist is inconsistently stated across pages (candidate vs full member), and the review set shows 0 verified out of 50 with duplicate reviewer names, warranting caution. Core value proposition for US border patients is compelling.
Authenticity
5/10Baseline 8: website, named doctors, 279 Google reviews. -2 medium manipulation (0 verified/50, duplicate reviewer names). -1 AACD status inconsistency across pages. Final 5.
Treatment quality
7/10Baseline 8: repeat patients, bone graft/implant cases documented. -1 medium manipulation signal. 1-star RN warning re implants noted. Final 7.
Cleanliness
8/10Baseline 8: consistently praised across diverse reviews, new modern office mentioned by multiple patients. No deductions. Final 8.
Team
7/10Baseline 8: multiple named doctors verified in reviews (Arath, Arely, Hernandez). -1 AACD credential inconsistency (candidate vs member). Final 7.
Price value
9/10Baseline 9: published prices ($799 implant, $3,196 All-on-4), dedicated pricing page, 70-77% savings vs US clearly documented. No deductions. Final 9.
Tourist suitability
9/10Baseline 9: free border transport, hotel coordination, fully bilingual, 3-5 min from San Diego border, Mon-Sat hours. Final 9.
What comes up well
- Operating since 1998 - one of Tijuana's longest-established dental clinics
- Free luxury border shuttle service confirmed by multiple independent reviewers
- Published implant pricing: $799 per implant, All-on-4 from $3,196
- In-house lab with 3D CT, 3D printing, and Dentsply Sirona digital X-rays
- Multiple named dentists independently verified in patient reviews
Points to weigh
- 0 of 50 reviews verified; duplicate reviewer names (Kevin Arellano, Alexis Altamirano appear twice each)
- AACD credential inconsistency: homepage claims active member, team page says accreditation candidate
- 1-star review from an RN warning against implants - isolated but clinical concern noted
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 279 reviews
I'm very happy with the way everyone has treated me. Dr. Arely has done an excellent job, and I thank her for her great service. I've been a patient for years, ever since they were in a different location. Thank you so much for everything.
Trust Dental extremely clean and professional. Highly recommend. Had braces, post-braces (retainers), and cleanings all done here
Reply from the clinic
Thank you for taking the time to share your positive experience with Trust Dental Care. We're delighted to hear that you found our clinic extremely clean and professional. It's our goal to provide top-notch dental care, and we're thrilled that you had a great experience.
Loved my experience! My dentist, Arely was very patient- I came in with a lot of pain & had alot of work to be done. She & the other dentists worked together to make me feel comfortable & continued to make sure I was satisfied... I had to come down from LA every other week for treatment & it was well worth it. Emanuel, the dental driver was always early, waiting for me at the border. Anna &…
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& Lizzy at the front desk were incredible- so friendly & welcoming. Raul, the technician was phenomenal as well. Can't say enough about this place! ❤️
It's a great place, the service is excellent. The staff is very friendly. Beautiful facilities.
The dental work I received was excellent, and the staff provided top-notch service.
Beautiful office. Spotless, with all the latest technology. The Receptionists, Annie and Lissy, are welcoming and professional. Dentists and hygienists have been gentle—with great results. I’m extremely pleased.
I’ve been coming here to Trust Dental for the past 15 years and have always been impressed by their professionalism and dedication to their patients. Over the years, I’ve had 7 implants, 5 veneers, a few cavities and teeth cleaning. Every …
Reply from the clinic
Thank you for your kind words, and thank you for being our patient for 15 years! Wow, we are truly glad to have such a happy patient like you. We at Trust Dental Care always try to give the best professional, and friendly affordable service to all our patients. We are pleased you also respected our time and ability to keep appointments. We’re thrilled to know that you’re happy with our commitment to readdress any issues that may come up. We eagerly look forward to continuing serving you with the same enthusiasm.
Excellent service from the entire team, including the taxi driver.
Oscar, Arely, and Anie were very comforting when I was already feeling uncomfortable. They helped me with this whole experience made me feel really welcomed. Thank you for everything you guys did you were truly amazing. 🥰 …
I'm satisfied from the first meeting with the receptionist to the doctor. They let me know the details I had with my previous orthodontic treatment and what I can do now with my new Invisalign treatment. I highly recommend this clinic; come, you won't regret it.
It was professional, staff was pleasant and calming. All the way around a very satisfying experience. I highly recommend this office.
Reply from the clinic
Thank you for your wonderful 5-star review! We’re delighted to hear that you had such a satisfying experience at Trust Dental Care. Our team takes pride in providing professional and calming care, and your kind words truly brighten our day. We’re so grateful for your recommendation and look forward to welcoming you back with a smile! Warmest regards, The Trust Dental Care Team
Trust Dental has been an absolute great experience. I had four cavities to be filled the process and explanation of everything was great. I really want to emphasize on their client care, I had some eye irritation next day and they called multiple times to check up with me and make sure everything was great. Emmanuel was amazing he is the best, he helps with driving and transportation. Annie at the…
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front the sweetest person, the whole staff is amazing! After my fillings were done I was having worse pain and I called them and they were more than accommodating to take a look and they were able to resolve the issue within 15 mins. I couldn't be happier with Trust Dental! A big thank you to the whole staff!
Reply from the clinic
Thank you for your heartfelt 5-star review! We’re thrilled to hear about your exceptional experience at Trust Dental Care. It means the world to us that you felt well-cared for during your cavity fillings, from the clear explanations to the … More
I’ve been coming here for years and I always have great experience. I come all the way from Spokane Washington because I feel it’s a value and more importantly they are genuine. Esau was very helpful and accomodating and Annie at the front desk was charming and communicated very well. My dental technicians were also great and sensitive to my condition and made sure I was not in pain. Thank you all
Reply from the clinic
Thank you for your incredible 5-star review and for trusting Trust Dental Care with your dental needs all the way from Spokane, Washington! We’re deeply honored by your loyalty and kind words about our genuine care. A special shout-out to Esau for his helpfulness and Annie for her charming communication—we’ll be sure to pass along your praise! It warms our hearts to know our dental technicians made you feel comfortable and pain-free. We truly value you as a patient and can’t wait to welcome you back for another great experience! With heartfelt thanks, The Trust Dental Care Team
Experience was great. From Annie at the front desk to the doctors/dentists in the back. Everyone was very knowledgeable and very helpful with figuring out what I needed to have done. I definitely recommend trust dental care to everyone.
Reply from the clinic
Thank you for the awesome 5-star review! We’re so happy to hear you had a great experience at Trust Dental Care. Big love to Annie for kicking things off with her front-desk charm, and to our docs and dentists for their know-how and help in getting your needs sorted! It means the world that you’d recommend us to everyone. Can’t wait to see you back for more smiles! Hugs, Your Trust Dental Care Crew
Like many people from the U.S. (California) who are hesitant at first, I decided to give them a try and I’m so glad I did! I had 18 teeth done (veneers and crowns), and the experience was amazing from start to finish. Their customer service …
Reply from the clinic
Wow, what an incredible 5-star review—thank you! We’re so thrilled you took a chance on Trust Dental Care all the way from California and had such an amazing experience with your 18 veneers and crowns. It means everything to hear our customer service outshined your past experiences and that our team’s support made you feel confident from start to finish. We’re always here for you, even after treatment! Thanks for the huge shout-out and for telling everyone to ditch their doubts—you’re the best! Can’t wait to see your smile again soon! Hugs, Your Trust Dental Care Crew
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