Patients
Reviews of Trust Dental Care.
Tijuana, Mexico. 279 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.6 out of 10
Overall score
Trust Dental Care is a well-established Tijuana clinic operating since 1998 with strong tourist infrastructure including free border transport, transparent pricing, and a bilingual team. The AACD credential for the lead dentist is inconsistently stated across pages (candidate vs full member), and the review set shows 0 verified out of 50 with duplicate reviewer names, warranting caution. Core value proposition for US border patients is compelling.
Authenticity
5/10Baseline 8: website, named doctors, 279 Google reviews. -2 medium manipulation (0 verified/50, duplicate reviewer names). -1 AACD status inconsistency across pages. Final 5.
Treatment quality
7/10Baseline 8: repeat patients, bone graft/implant cases documented. -1 medium manipulation signal. 1-star RN warning re implants noted. Final 7.
Cleanliness
8/10Baseline 8: consistently praised across diverse reviews, new modern office mentioned by multiple patients. No deductions. Final 8.
Team
7/10Baseline 8: multiple named doctors verified in reviews (Arath, Arely, Hernandez). -1 AACD credential inconsistency (candidate vs member). Final 7.
Price value
9/10Baseline 9: published prices ($799 implant, $3,196 All-on-4), dedicated pricing page, 70-77% savings vs US clearly documented. No deductions. Final 9.
Tourist suitability
9/10Baseline 9: free border transport, hotel coordination, fully bilingual, 3-5 min from San Diego border, Mon-Sat hours. Final 9.
What comes up well
- Operating since 1998 - one of Tijuana's longest-established dental clinics
- Free luxury border shuttle service confirmed by multiple independent reviewers
- Published implant pricing: $799 per implant, All-on-4 from $3,196
- In-house lab with 3D CT, 3D printing, and Dentsply Sirona digital X-rays
- Multiple named dentists independently verified in patient reviews
Points to weigh
- 0 of 50 reviews verified; duplicate reviewer names (Kevin Arellano, Alexis Altamirano appear twice each)
- AACD credential inconsistency: homepage claims active member, team page says accreditation candidate
- 1-star review from an RN warning against implants - isolated but clinical concern noted
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 279 reviews
Best place to go across the border for anything to do with ur teeth ! Pricing is great! They really take care of you . Customer service great and bilingual .
Everything was a smooth process, workers are very friendly and helpful, explained everything perfectly
Excellent service, I highly recommend it, they help you with whatever you need.
I love this spot! Annie is the best ever. I’ll be back next time! How bout dat! ❤️❤️❤️🙏🏽 …
Clean, friendly and knowledgeable/bilingual staffs. Would highly recommend this establishment if your looking for any dental work.
Came here for a consultation and had a very positive experience. The facilities were clean and both the dentists that saw me were nice, knowledgeable and professional. All the staff interacted with also spoke fluent English. The quote they provided me for an implant was about 30% of the cost I was quoted in San Diego. I would recommend this dentist
I had a very good experience at this place. The receptionist, Annie, was very professional and patient; she explained everything in detail and answered all my questions. Very professional of her.
I had a great experience here. The team is very professional, and the entire office is extremely clean and well-organized. I recently had a bone graft and membrane procedure, and everything was done with care, skill, and clear communication. I felt comfortable throughout the process, and the results so far have been excellent. I’ll definitely be coming back for any future dental work. Highly…
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recommended!
Excellent service, beautiful facilities, everyone who works there is very friendly and professional. Anahí, the receptionist, is very friendly too 😊. …
Great office, top notch service, if you’re crossing from the US they streamline the prosss by picking you up and dropping you off at the boarder state of the are equipment and very clean service they require people to wear booties to keep the floor clean great experience with them over the years
The place looks spotless and modern; it's clear they have everything necessary to ensure your oral health is always their top priority. The receptionist, Annie, is very friendly and inspires confidence.
Excellent place to get your dental treatment, the receptionist was super friendly!
Very clean and very professional! Loved the staff especially Anahi that was courteous in answering my questions.
Very grateful for the service we received, kind and friendly staff, clean office we will definitely return.
I was in dire need of a root canal in late April eariler this year. I was in extreme pain, and with my Healthcare plan, I had only two options: pay a lot straight out of my pocket, or wait four months to just get a consultation. My excruciating toothache pain couldn't wait. Instead of hurting my wallet, I decided to come down to the border the following week. I called a couple of places, and Trust…
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Dental Care was the first location to offer a guaranteed appointment. I was picked up from the border on-time in a vehicle that was complimentary. You have to buzzed in, which makes staying here feel safer and more secure. The lobby is very modern, and they offer complimentary snacks, coffee, tea, water, and other soft drinks. All of the front desk employees are kind, helpful, and bilingual, so they speak very good English. The restrooms are also very clean. They play soothing music in the lobby, restroom, and in the dental operation area, which calmed me down throughout my entire visit. My dentist were gentle on my teeth and gums. She was very helpful in explaining the entire process, and how much everything would cost me. I've been here three times so far and had a root canal, tooth extraction, implant, abutement, and cleaning. My dentist back in the US was very impressed with the results, quick process, and price. I have also referred my family and they love it too. I highly recommend coming here. They are open six days a week and very accommodating towards your schedule, and also very friendly. You won't regret it.
10/10. The experience was great from start to finish. The receptionist and everyone else was very friendly and helpful, will going here from now on.
9/05/25 Well I needed another extraction and implant... so I came back to the place I knew I could trust... and afford... Trust Dental Care... Their new (to me) office is wonderful... and as before... Dr. Arath and the whole staff are wonderful... professional and caring... very happy that I decided to come back to have this work done... Muchas gracious... 9/15/17Just finished phase one of implant…
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( yesterday)...had a molar extracted and implant installed...so far, so good...you can tell the whole staff really cares about doing a Good Job and providing Great Service...Muchas gracious...see you in January...I traveled from Seattle and am Still saving $$$... 2/17/18...Well it's done, I have the implant completed with the Crown, all is doing well. Again, the whole staff was/is wonderful, I also had a front crown replaced and a Laser Cleaning. I am very pleased with my Entire Experience. Will definitely return for any future work I may need. Gracias a todos por cuidar....
Reply from the clinic
Hello Kenneth: Thank you so much for your kind words. We know this process takes some time so … More
Trust Dental Care is a very welcoming dental office. I was impressed with the cleanliness and high-end look and feel of the office. The receptionist Annie was very attentive, friendly, and helpful. Overall it was a great experience and I look forward for my next visit.
This is an A-1 office..from the Receptionist to the Care that is prescribed for me. Also to mention the cleanliness of the office space.. Five thumbs from me.
Truzt dental is great, I have been a clien since 2013
10/10 experience. The doctors and all the staff are very professional and know their stuff. The office is clean, and breeds confidence. Would definitely recommend to anyone who needs any sort of dental work!
Excellent service and attention to detail. I have been a patient of Trust Dental for over a year and I have recommended this dental office to my friends and family. Trust dental provides shuttle service from the border to their office.
Love this Dental office.. had 2 posts put in ( excellent job) worthy of the travel from US.
The best dental care. We cancelled our dental insurance in US and this is the place for all our dental care.. We highly recommend this office. Professional and caring with all the latest technology and knowledge.
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