SmileJet

Patients

Reviews of True Dental.

Ho Chi Minh City, Vietnam. 148 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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SmileJet AI analysis

What these reviews add up to.

6.1 out of 10

Overall score

50 reviews read

4 public sources checked

Confidence in the reading: Medium

Last written 31 May 2026

True Dental is a genuine, established HCMC specialist clinic founded in 2007 with six named, licensed dentists and transparent all-inclusive implant pricing covering Straumann through Korean brands. The clinic is primarily oriented toward Vietnamese domestic patients, with no English-language support or international patient infrastructure documented, making it a moderate-risk choice for dental tourists who do not speak Vietnamese.

Authenticity

6/10

Baseline 7: real clinic, named doctors with license numbers, surviving negative reviews. -1 for 0 verified reviews in 148-review pool and generic review language. Final 6.

Treatment quality

6/10

Baseline 7: positive implant and ortho outcomes cited, named doctors. -1 for documented ortho complaints (poor results, blame-shifting) and aesthetic dissatisfaction. Final 6.

Cleanliness

7/10

Baseline 7: consistent reviewer mentions of spacious, clean facilities; dedicated surgical implant room with infection protocols cited. No deduction. Final 7.

Team

7/10

Baseline 7: 6 named specialists with published Vietnamese license numbers, Specialist Level 1 credentials, 17+ years operation. No international training verified. Final 7.

Price value

7/10

Baseline 7: transparent all-inclusive VND pricing for implants (Straumann ~$1,600 USD, Osstem ~$750). Competitive for HCMC mid-tier. No USD/AUD pricing published. Final 7.

Tourist suitability

4/10

Baseline 5: two city-centre branches, extended hours, WhatsApp listed. -1 for Vietnamese-only website, no English staff confirmed, no international patient page or logistics. Final 4.

What comes up well

  • 6 named specialist dentists with published Vietnamese license numbers
  • Transparent all-inclusive VND implant pricing from budget to Straumann tier
  • Dedicated surgical implant room with infection control and patient monitoring
  • CT Conebeam imaging, CAD-CAM references, and in-house lab noted
  • Extended hours Mon-Sat to 7pm and Sundays; WhatsApp contact listed

Points to weigh

  • Multiple reviews cite scheduling failures: appointments postponed without notice, wrong branch, hours of waiting
  • One documented case of poor orthodontic result with blame shifted to patient
  • No English website, no international patient page, no confirmed English-speaking staff

This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.

The evidence

What patients actually wrote.

4.7

out of 5, from 148 reviews

5 135
4 1
3 1
2 1
1 10
Hải Yến via Google 5.0 out of 5
I'm currently getting braces here. The doctor gave very clear advice, explaining each step so I didn't feel anxious. The treatment process was gentle and not as painful as I expected. The clinic is clean, and the staff are friendly and enthusiastic. The prices are transparent and exactly as initially advised. I highly recommend everyone try it
Gia Nhi Chau via Google 5.0 out of 5
Everyone was lovely, and the environment was airy, fragrant, and clean 🤍 …
Vy Nguyễn via Google 5.0 out of 5
The clinic is clean, the staff are enthusiastic, the doctors are dedicated…the service is very good.
Huỳnh Đăng Minh via Google 5.0 out of 5
I've just had my braces fitted at the District 3 branch for a month now. The staff were enthusiastic and supportive from the very beginning, the doctors were professional and caring, and all information was transparent and clear. I also have a clear understanding of my future treatment schedule. It's definitely a worthwhile choice.
Tiên Võ via Google 5.0 out of 5
The doctors and staff are incredibly enthusiastic and dedicated ♥️♥️
phương trương via Google 1.0 out of 5
I am dissatisfied with the receptionist's service. I had to repeatedly urge the receptionist to check my dental appointment, and even then, it took a full day to confirm. After consulting with the dentist, they promised to send me a price list, but half a day later, I still haven't received it, and I don't know when they will.
Ha Nguyen via Google 5.0 out of 5
The facilities are excellent, the nurses are attentive and caring, and Doctor Toan does a very smooth job.
Liên Kim via Google 5.0 out of 5
I am very happy to have found the dental clinic that meets my needs. Once again, I am always grateful and appreciative of Dr. Khoi and the assistants for their dedicated and caring service. I will recommend this dental clinic to my friends and family.
Hằng Đặng via Google 5.0 out of 5
The doctors and assistants were very dedicated. They provided thorough consultations and always tried to choose the most economical and safe solution for me. Thank you, True Dental ❤️.
Thảo Vi Châu via Google 5.0 out of 5
I've had my braces done at True Dental for over a year now. The service is high-quality and attentive. The doctors and staff are also very lovely and considerate.
Thanh Thảo via Google 5.0 out of 5
The dental clinic offers good service and has a clean environment.
tram pham via Google 1.0 out of 5
The service was terrible and unprofessional. When I asked about the testing process, they didn't answer the phone, and their instructions were vague. I suggest the staff provide more detailed instructions. It wasted patients' time waiting.
Bình Sơn Võ Nữ via Google 5.0 out of 5
The clinic is clean and tidy, the staff are enthusiastic, friendly, and provide attentive care. The doctor examines thoroughly and advises on the right problems to solve. The prices are reasonable, not too expensive, and they don't exaggerate illnesses.
Kim Anh Phan Thi via Google 5.0 out of 5
The consultation and treatment were tailored to my specific dental condition. The dentist was thorough and friendly.
Vy Trần via Google 5.0 out of 5
Personally, I find it okay in all aspects. Reputable and high-quality.
Trang Huyen via Google 5.0 out of 5
Good service, lovely staff, especially the receptionist named Nhi🥰 …
Quyên Quyên via Google 5.0 out of 5
My first visit and consultation was to get my braces done here. They have many support policies. However, appointments are usually scheduled one day in advance, so I often have to proactively message them a week beforehand to arrange my personal schedule, but they always respond quickly and provide timely support 🫶🏻. The dental clinic is always super busy. I recommend that everyone who makes…
Read the rest of this review

an appointment with the dental clinic prepares ample time for the best experience!

Kim Oanh via Google 5.0 out of 5
The doctor was dedicated and the caregivers were very enthusiastic.
Tuong Nguyen via Google 5.0 out of 5
I came to True Dental while feeling anxious about my orthodontic treatment at another clinic. Over the past two years, I've always received dedicated support from Dr. Lai and his team of assistants and office staff. Thank you, True Dental, for providing a trustworthy and reassuring experience. I wish the True Dental team continued good health and continued success for your dental clinic!
Thủy Nguyễn via Google 5.0 out of 5
Painless Transalign clear aligners are real, everyone! You can eat comfortably and clean your teeth easily too.
Nhi Đoàn via Google 5.0 out of 5
It's worth what you pay for; you get what you pay for.
Bích Ngân Võ via Google 5.0 out of 5
Everything went very well from the time I got my braces until I took them off.
Trân Nguyễn Ngọc Bảo via Google 5.0 out of 5
The doctors here are lovely, and the customer service is top-notch. The braces are very comfortable too!
Hạnh Quyên via Google 5.0 out of 5
The clinic is very reputable, has modern facilities, the doctors are extremely friendly, and the staff are very helpful and supportive. I feel very reassured having my braces fitted at True Dental.

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