Patients
Reviews of Trang Dung Dental.
Hanoi, Vietnam. 98 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.5 out of 10
Overall score
Trang Dung Dental is a 25-year-old Hanoi chain with 3 branches across primary city districts and 5 named dentists covering orthodontics, implants, and general dentistry. The clinic draws strong local loyalty with long-term patients and word-of-mouth referrals, but has no published implant brands, no equipment evidence, and no tourist infrastructure. A credible quality-mismatch complaint and a single upselling allegation warrant caution for overseas patients.
Authenticity
5/10Baseline 7: real 3-branch Hanoi chain, 5 named doctors, ~25yr operation. -1 light manipulation (Google 4.79/98, <200 reviews). -1 '100,000+ patients' unverifiable. Final 5.
Treatment quality
6/10Baseline 7: 25yr chain, confirmed ortho/implants/extractions, long-term repeat patients. No implant brands or CBCT evidenced. -1 credible quality-mismatch complaint (product vs description). Final 6.
Cleanliness
6/10Baseline 7: modern 3-branch facility described as clean by multiple reviewers. No ISO cert, no accreditation numbers cited. -1 sterilization/hygiene claims unsubstantiated. Final 6.
Team
6/10Baseline 7: 5 named doctors with specializations (orthodontist, aesthetic, general). No degree credentials or foreign training listed on website. -1 credentials absent. Final 6.
Price value
5/10Baseline 6: partial pricing published (cleaning 200k, extractions 500k). No implant or major-procedure pricing shown. -1 incomplete tourist-relevant pricing. Final 5.
Tourist suitability
5/10Baseline 7: primary Hanoi zones (Hai Ba Trung x2, Cau Giay). No English staff, no airport pickup, no WhatsApp confirmed. -2 zero tourist logistics. Final 5.
What comes up well
- 25-year operating history with 3 Hanoi branches in primary districts
- 5 named doctors with clear specialty roles including orthodontist
- Strong repeat-patient and word-of-mouth ortho referrals
- Partial pricing transparency for basic procedures
Points to weigh
- Light review manipulation: Google 4.79/98 reviews, lacks verification badges, no negative reviews surviving on Maps
- Credible quality-mismatch complaint: product delivered did not match what was described at consultation
- Single upselling/damage allegation: reviewer claims dentist intentionally damaged teeth to upsell services
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 98 reviews
Dental service gets 10/10, the dentist provided thorough and easy-to-understand consultations.
The clinic is clean, the doctor is friendly and does a good job; I felt comfortable coming here! The service was excellent, I will definitely come back again.
Painless wisdom tooth extraction, new technology with extremely fast machine extraction
The doctors are dedicated and highly professional; I highly recommend everyone seek treatment here.❤️❤️❤️
The doctor is highly skilled and gentle. This was my first visit and I'm very satisfied.
Trang Dung Dental Clinic provides very careful, clean, and comfortable dental services.
This clinic truly deserves 5 stars! From the service attitude to the quality of treatment, everything is excellent.
The team of doctors and staff were extremely professional, enthusiastic, and attentive. I am very satisfied ^^
The clinic space is very clean and modern, creating a comfortable feeling from the moment you step in. The reception staff are very friendly and enthusiastic, they are always ready to answer questions and support you throughout the examination process.
I had a piece of my enamel chipped off while having my teeth cleaned by a dentist here. I advise everyone to avoid this clinic.
The doctors and staff are very dedicated, gentle, and the prices are reasonable.
I've been taking my two children to Trang Dung Dental Clinic for several years now. The doctors here are gentle, attentive, and friendly, so my children never feel scared when going for dental checkups.
The doctors are friendly, highly professional and experienced, the staff are humorous and witty, they care about customers, and the facilities are excellent. 10 out of 10.
A reputable dental clinic with a dedicated and excellent team of doctors and dentists.
The dentist was careful and gently extracted the tooth for my child. 5 stars
Everyone was friendly and enthusiastic. I will definitely come back.
Comfortable chair. Wake up with clean, fragrant teeth 😁 …
I came here because a friend recommended it. I'm extremely satisfied with the quality of the doctors and staff. The service is really great!
The service is definitely worth experiencing, 10 out of 10.
Trang Dung Dental Clinic operates very efficiently and reputably, with dedicated and attentive staff.
I've used their services, the facilities are excellent, the doctors work quickly and efficiently. The staff are enthusiastic and friendly. And they have a really beautiful fish tank!!!
Trang Nhung Dental Clinic is reputable, dedicated, enthusiastic and thoughtful.
The staff were incredibly enthusiastic and friendly, taking care of everything from A to Z.
The dental clinic provides dedicated and attentive service. Excellent service.
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