Patients
Reviews of Trang Dung Dental.
Hanoi, Vietnam. 98 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.5 out of 10
Overall score
Trang Dung Dental is a 25-year-old Hanoi chain with 3 branches across primary city districts and 5 named dentists covering orthodontics, implants, and general dentistry. The clinic draws strong local loyalty with long-term patients and word-of-mouth referrals, but has no published implant brands, no equipment evidence, and no tourist infrastructure. A credible quality-mismatch complaint and a single upselling allegation warrant caution for overseas patients.
Authenticity
5/10Baseline 7: real 3-branch Hanoi chain, 5 named doctors, ~25yr operation. -1 light manipulation (Google 4.79/98, <200 reviews). -1 '100,000+ patients' unverifiable. Final 5.
Treatment quality
6/10Baseline 7: 25yr chain, confirmed ortho/implants/extractions, long-term repeat patients. No implant brands or CBCT evidenced. -1 credible quality-mismatch complaint (product vs description). Final 6.
Cleanliness
6/10Baseline 7: modern 3-branch facility described as clean by multiple reviewers. No ISO cert, no accreditation numbers cited. -1 sterilization/hygiene claims unsubstantiated. Final 6.
Team
6/10Baseline 7: 5 named doctors with specializations (orthodontist, aesthetic, general). No degree credentials or foreign training listed on website. -1 credentials absent. Final 6.
Price value
5/10Baseline 6: partial pricing published (cleaning 200k, extractions 500k). No implant or major-procedure pricing shown. -1 incomplete tourist-relevant pricing. Final 5.
Tourist suitability
5/10Baseline 7: primary Hanoi zones (Hai Ba Trung x2, Cau Giay). No English staff, no airport pickup, no WhatsApp confirmed. -2 zero tourist logistics. Final 5.
What comes up well
- 25-year operating history with 3 Hanoi branches in primary districts
- 5 named doctors with clear specialty roles including orthodontist
- Strong repeat-patient and word-of-mouth ortho referrals
- Partial pricing transparency for basic procedures
Points to weigh
- Light review manipulation: Google 4.79/98 reviews, lacks verification badges, no negative reviews surviving on Maps
- Credible quality-mismatch complaint: product delivered did not match what was described at consultation
- Single upselling/damage allegation: reviewer claims dentist intentionally damaged teeth to upsell services
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 98 reviews
Beautiful clinic, 10/10 service quality, young dentists with high expertise, very dedicated and gentle
I had orthodontic treatment here and felt very secure, the team of doctors and receptionists were very dedicated and thoughtful. Reasonable price, enthusiastic support ✨
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