Patients
Reviews of Trang Dung Dental.
Hanoi, Vietnam. 98 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.5 out of 10
Overall score
Trang Dung Dental is a 25-year-old Hanoi chain with 3 branches across primary city districts and 5 named dentists covering orthodontics, implants, and general dentistry. The clinic draws strong local loyalty with long-term patients and word-of-mouth referrals, but has no published implant brands, no equipment evidence, and no tourist infrastructure. A credible quality-mismatch complaint and a single upselling allegation warrant caution for overseas patients.
Authenticity
5/10Baseline 7: real 3-branch Hanoi chain, 5 named doctors, ~25yr operation. -1 light manipulation (Google 4.79/98, <200 reviews). -1 '100,000+ patients' unverifiable. Final 5.
Treatment quality
6/10Baseline 7: 25yr chain, confirmed ortho/implants/extractions, long-term repeat patients. No implant brands or CBCT evidenced. -1 credible quality-mismatch complaint (product vs description). Final 6.
Cleanliness
6/10Baseline 7: modern 3-branch facility described as clean by multiple reviewers. No ISO cert, no accreditation numbers cited. -1 sterilization/hygiene claims unsubstantiated. Final 6.
Team
6/10Baseline 7: 5 named doctors with specializations (orthodontist, aesthetic, general). No degree credentials or foreign training listed on website. -1 credentials absent. Final 6.
Price value
5/10Baseline 6: partial pricing published (cleaning 200k, extractions 500k). No implant or major-procedure pricing shown. -1 incomplete tourist-relevant pricing. Final 5.
Tourist suitability
5/10Baseline 7: primary Hanoi zones (Hai Ba Trung x2, Cau Giay). No English staff, no airport pickup, no WhatsApp confirmed. -2 zero tourist logistics. Final 5.
What comes up well
- 25-year operating history with 3 Hanoi branches in primary districts
- 5 named doctors with clear specialty roles including orthodontist
- Strong repeat-patient and word-of-mouth ortho referrals
- Partial pricing transparency for basic procedures
Points to weigh
- Light review manipulation: Google 4.79/98 reviews, lacks verification badges, no negative reviews surviving on Maps
- Credible quality-mismatch complaint: product delivered did not match what was described at consultation
- Single upselling/damage allegation: reviewer claims dentist intentionally damaged teeth to upsell services
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 98 reviews
High quality service, extremely dedicated and attentive doctors. Thank you, Diep Anh, for your 5-star professionalism. Will come back!
Reply from the clinic
Thank you, J D, for your review and support, which encourages the staff at Tran Dung Dental Clinic. This motivates our team to serve our customers even better!
Trang Dung Dental Clinic is amazing! Modern equipment, spacious, clean and beautiful environment. The quality of service is beyond excellent.
Reply from the clinic
Thank you, Tung Son, for your review and support, which encourages the staff at Tran Dung Dental Clinic. This motivates our team to serve our customers even better!
I have never had such a comfortable dental experience!! The doctor is both professional and friendly, making it fun to talk to ^ -^
Reply from the clinic
Thank you, Minh Phong, for your review and support, which encourages the staff at Tran Dung Dental Clinic. This motivates our team to serve our customers even better!
The clinic is quiet, the staff are enthusiastic and work professionally!
Reply from the clinic
Thank you Chuc Le Minh for your evaluation and support, encouraging the working spirit of Tran Dung Dental staff. That is the motivation for our staff to serve customers better and better!
Everyone in the dental office is very enthusiastic, especially Dr. Hien, who is cute and thoughtful!
Reply from the clinic
Thank you! We will continue to maintain the highest quality and provide the most dedicated service.
I had a front tooth damaged by a doctor here. I advise everyone not to go to this clinic.
Reply from the clinic
Please provide us with your information and share more details about the problem you experienced at Trang Dung Dental Clinic. If the cause is as you described, Trang Dung Dental Clinic will compensate you for the damages and take action against the dentist who performed the procedure. However, if this is a false accusation, please delete your review to avoid damaging the clinic's long-standing reputation. Thank you.
I had an extremely satisfying experience at Trang Dung Dental Clinic! From the moment I walked in, I felt the professionalism and attentiveness of the entire team. The doctors were excellent, provided clear advice, and performed procedures gently and painlessly. The clinic space was clean, airy, and very comfortable. This is definitely a reliable place for dental care!
Reply from the clinic
Thank you for your trust and for giving our dental clinic a 5-star rating!
I came here for a teeth cleaning, tartar removal, and to have a filling replaced. The ladies at the reception were very friendly and professional, and it was super easy to make an appointment, no waiting time at all. The dentist was also very professional and took the time to listen. My molars had become very sensitive to heat, and he was able to identify and fix the issue. I felt well taken…
Read the rest of this review
en care of and thoroughly informed throughout the whole process. Highly recommend for anyone looking for quality dental care in Hanoi!
Reply from the clinic
Thank you so much for taking the time to review our service.
The service quality is good, and the staff and doctors are enthusiastic and attentive.
Reply from the clinic
The dental clinic is always ready to support you at every follow-up appointment!
Oh my gosh, the service is super good, everyone is so lovely and takes care of everything incredibly well 💗💗💗 …
Reply from the clinic
Thank you for visiting our dental clinic and leaving such a lovely 5-star review ❤️
I had my wisdom teeth removed here. The doctor and nurses were attentive and dedicated.
Reply from the clinic
Thank you for trusting us with your wisdom tooth extraction!
I just had my whole family examined here, the treatment was very good.
Reply from the clinic
We're so glad you're satisfied! Thank you for leaving a 5-star rating.
I just had my teeth cleaned and I feel very relaxed and comfortable. The clinic has many services and is quite convenient, 100/10!
Excellent service, I always take my child for check-ups here ❤️
Reply from the clinic
The dental clinic sincerely thanks you for your kind words and support!
I'm having orthodontic treatment here, and everything is going very well.
Reply from the clinic
Thank you for choosing our dental clinic on your oral health journey.
The staff at the dental clinic are lovely and helpful, and the doctor is caring and dedicated.
Great, I take my whole family to the clinic for dental check-ups 😍 …
Reply from the clinic
Thank you for sending your love to our team of doctors!
The doctors and staff are very enthusiastic, cheerful, and dedicated.
The service was excellent! The doctors and staff were always attentive and caring. I had my braces done here.
Reply from the clinic
Our team will strive every day to always live up to your 5-star rating.
My son was so excited to go to the orthodontic clinic!!! It didn't hurt at all!!!
I went to the dentist to have my teeth cleaned. The doctor did it gently and painlessly.
This was my first time getting my teeth cleaned here and it was great. The dentist was gentle, 10/10.
Reply from the clinic
Thank you from the dental clinic, and we promise to always be there to support your smile!
Clean and beautiful clinic, dedicated and highly skilled doctors, good service 🥰 …
The dentists here get a 10/10, and the facilities and equipment are top-notch.
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