Patients
Reviews of Trang Dung Dental.
Hanoi, Vietnam. 98 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.5 out of 10
Overall score
Trang Dung Dental is a 25-year-old Hanoi chain with 3 branches across primary city districts and 5 named dentists covering orthodontics, implants, and general dentistry. The clinic draws strong local loyalty with long-term patients and word-of-mouth referrals, but has no published implant brands, no equipment evidence, and no tourist infrastructure. A credible quality-mismatch complaint and a single upselling allegation warrant caution for overseas patients.
Authenticity
5/10Baseline 7: real 3-branch Hanoi chain, 5 named doctors, ~25yr operation. -1 light manipulation (Google 4.79/98, <200 reviews). -1 '100,000+ patients' unverifiable. Final 5.
Treatment quality
6/10Baseline 7: 25yr chain, confirmed ortho/implants/extractions, long-term repeat patients. No implant brands or CBCT evidenced. -1 credible quality-mismatch complaint (product vs description). Final 6.
Cleanliness
6/10Baseline 7: modern 3-branch facility described as clean by multiple reviewers. No ISO cert, no accreditation numbers cited. -1 sterilization/hygiene claims unsubstantiated. Final 6.
Team
6/10Baseline 7: 5 named doctors with specializations (orthodontist, aesthetic, general). No degree credentials or foreign training listed on website. -1 credentials absent. Final 6.
Price value
5/10Baseline 6: partial pricing published (cleaning 200k, extractions 500k). No implant or major-procedure pricing shown. -1 incomplete tourist-relevant pricing. Final 5.
Tourist suitability
5/10Baseline 7: primary Hanoi zones (Hai Ba Trung x2, Cau Giay). No English staff, no airport pickup, no WhatsApp confirmed. -2 zero tourist logistics. Final 5.
What comes up well
- 25-year operating history with 3 Hanoi branches in primary districts
- 5 named doctors with clear specialty roles including orthodontist
- Strong repeat-patient and word-of-mouth ortho referrals
- Partial pricing transparency for basic procedures
Points to weigh
- Light review manipulation: Google 4.79/98 reviews, lacks verification badges, no negative reviews surviving on Maps
- Credible quality-mismatch complaint: product delivered did not match what was described at consultation
- Single upselling/damage allegation: reviewer claims dentist intentionally damaged teeth to upsell services
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 98 reviews
A reputable orthodontic clinic, with enthusiastic, dedicated, and professional staff. The doctors were especially adept at handling my challenging dental cases. Deserves 10 stars! 😍 …
Reply from the clinic
Trang Dung Dental Clinic is very grateful to receive your wonderful review and hopes we will continue to accompany you in the next times.
This is where I successfully got braces, and at the same time brought nearly a dozen relatives and friends here because everyone asked where to get their teeth done 😂😂. Before that, I also went to several dental clinics, but some had high fees and some did not accept to do bite plane deviation cases. Luckily, I met NK Trang Dung. She is much more beautiful, anyone who is hesitant to get braces…
Read the rest of this review
should not think too much longer. The doctor is very dedicated, the staff is gentle and attentive.
Reply from the clinic
Trang Dung Dental Clinic is honored to have served you over the years. We hope that our relationship will continue in the coming year with respect. We look forward to your continued support in the future, which means a great deal to us.
The doctors are enthusiastic and the service is attentive. My family and I have used the service and visited here many times.
Reply from the clinic
Thank you for using our Dental services. We hope you will continue to support us in the future.
The doctor is enthusiastic and gentle. It was the right decision to get braces here.
I just used the service here. The doctor is attentive, the service is good, the facility is clean and airy. The tooth extraction was very smooth. I will come back next time.
The dental clinic is very attentive and thorough. I'm a regular here, so if I have any problems, I just go back to them.
The doctor works with dedication. I have great confidence in the services at the clinic.
My whole family gets our dental check-ups and treatments at Clinic 3K; it's a good dental clinic.
I have used the service here. The doctor is dedicated, the service is good, the facility is clean and airy. I will introduce my family to your dental clinic.
Reply from the clinic
We are very grateful to you for choosing us as your trusted place. Your loyalty gives us the opportunity to serve you better.
This is a reputable clinic, guys! The doctors and staff are extremely friendly and dedicated. I always trust Trang Dung Dental Clinic.
Reply from the clinic
The support of the Tsar is the foundation of our success. We are incredibly grateful to have a customer like you!
Everyone here is so friendly and cheerful
I had my wisdom tooth extracted here and the doctors were very dedicated and enthusiastic.
Reply from the clinic
Thank you, Diepanh Nguyen, for trusting Trang Dung Dental Clinic over the years. We are incredibly grateful to have a customer like you!
Clean clinic, modern equipment, professional and attentive staff 👍👍👍 …
You guys are very gentle and cheerful, and the appointment reminders are also on time 🫰🏻 …
Reply from the clinic
Trang Dung Dental Clinic is honored to serve you for such a long time. Thank you for motivating us to grow and reach many new milestones.
Trang Dung Dental Clinic is a reputable facility; it's a reliable place for my family to get dental check-ups and treatments. The doctors are enthusiastic, attentive, and highly skilled.
I had a check-up here. The doctors were very enthusiastic and attentive.
The doctor was friendly. I had four wisdom teeth extracted here, and it went so smoothly. I wish I had gotten them extracted sooner. Super satisfied.
The doctors and staff were very enthusiastic in providing advice and treatment.
Absolutely wonderful! The doctor was gentle and provided dedicated advice on dental work from grade 3 to now.
Trang Dung3B Dental Clinic has good, clean facilities and dedicated doctors.
Today I had my braces removed. Thank you so much, nk. Three wonderful years of companionship.
Reply from the clinic
Thank you Hung Nguyen for accompanying the Dental Clinic during the past time.
These are unscrupulous businesses; a dentist intentionally grinds down and damages a patient's teeth during a teeth cleaning procedure in order to perform other services. Everyone should be aware and avoid these disreputable establishments.
Reply from the clinic
Thank you for leaving a comment. We are very sorry and apologize for not being able to find your information at the clinic. We kindly request that you provide specific details and the date of your visit so that we can accurately assess the situation. If the above incident occurred, we will take full responsibility in accordance with the clinic's and the health department's regulations. We look forward to your response. Sincerely!
The service is still good; returning after 10 years, everything is modern, clean, and attentive.
Reply from the clinic
The dental clinic would like to thank Mr. Son for his feedback and support. We hope to have the opportunity to welcome and provide dental care for your entire family!
Extraction of a broken upper right wisdom tooth (number 8): went smoothly!
Reply from the clinic
The dental clinic would like to thank Mr. Ngoc Luat Ho for his comments and encouragement of the working spirit of the medical team. We hope to receive your support in the future!
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