Patients
Reviews of Top Smiles.
Medellin, Colombia. 291 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.1 out of 10
Overall score
Top Smiles is a cosmetic veneer boutique in Medellin's El Poblado district led by Dr. Deiby Londono, specializing exclusively in Emax porcelain veneers with an in-house lab and structured 3-4 day tourist-friendly workflow. The clinic has strong tourist logistics and a large review volume, but zero verified reviews out of 291 and a handful of serious negative accounts alleging nerve damage and post-treatment abandonment warrant caution for patients spending $8,000-$12,000.
Authenticity
6/10Baseline 7: website, named Dr Deiby Londono, 291 reviews. 0/291 verified on high volume -2. Negatives survive but ratio skewed. Final 6.
Treatment quality
7/10Baseline 7: Emax veneers, in-house lab, focused cosmetic specialty. 4 negatives incl nerve damage and sensitivity claims -1. Final 7.
Cleanliness
8/10Baseline 7: multiple reviews cite spotless, immaculate, modern office. No cleanliness negatives. +1 for consistent positive mentions. Final 8.
Team
6/10Baseline 7: Dr Deiby Londono named, 15yr exp claimed, staff named (Menz). Credentials unverifiable. One review alleges Dr D does not personally treat. Final 6.
Price value
7/10Baseline 7: Emax veneers significantly below North America rates, concierge included. One patient paid $10,400. No detailed per-tooth pricing published. Final 7.
Tourist suitability
8/10Baseline 8: El Poblado location, airport transport, hotel partnerships, WhatsApp, English staff, 3-4 day treatment window. Well-structured tourist workflow. Final 8.
What comes up well
- In-house Art Lab produces Emax veneers on-site for faster turnaround
- El Poblado location with airport transport and hotel partner network
- English-speaking staff with WhatsApp coordination between appointments
- 3-4 day complete smile makeover workflow suited to dental tourists
- Named lead dentist Dr. Deiby Londono with cosmetic specialization focus
Points to weigh
- Zero verified reviews across 291 total -- cannot confirm patient authenticity
- Multiple 1-star reviews allege nerve damage, post-treatment silence, and that Dr D does not personally perform procedures
- Credentials for Dr. Deiby Londono not publicly verifiable -- no degree, dental board, or accreditation listed
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 291 reviews
Standing ovation for Dr. Ledono and his team! As someone who was born with a 12 mm underbite and who had braces for 12 years, I’ve been to countless orthognathic surgeons and dentists who evaluated my underbite however to fix it completely …
Absolutely thrilled with my experience at Top Smile in Medellin, Colombia! Driven by an unwavering commitment to excellence, the entire team ensured my journey to new veneers was nothing short of phenomenal. From the initial consultation to …
What an amazing experience. Doctor D and his team were so welcoming, professional and walked me through the whole process. My smile is beautiful and I couldn’t be happier with my results !
Very happy with my results! We finished a day early and Dr.D took his time answering all my questions.
I had a great experience! Loved my results so much!
I traveled from NY after following Smiles for a while. I’ve waited years to finally make the decision and I am so glad I decided on Top Smiles. Dr.D and his team are super nice and efficient. Every step of the process was explained to me in …
I had an AMAZING experience at Top Smiles The staff was so nice and professional.. The office was beautiful! Top Smiles …
Dr.D didn’t do my teeth and I flew from Florida for him to do my teeth not one of the other guys. I was under the impression I paid $8300 for Dr.D but that wasn’t the case. So be careful not to get fooled/scammed like I did
I honestly had an amazing experience! They are truly the best. The staff were all so welcoming and friendly. Always very attentive making sure you felt comfortable. They answer each and every question you have. The office itself is very …
We came to Top Smiles from the US (ohio) and couldn’t be happier with the results/ service. I had 20 veneers placed in just two appointments. The staff were extremely kind and welcoming, we don’t speak any spanish and Medellin hotels, retail, restaurants and locals were very kind and accommodating. Highly recommend!
I flew from all the way from Canada 🇨🇦see Dr D and his amazing team they do amazing dental work go check them out if you're looking for that perfect smile 😁 …
I had an amazing experience at Top Smiles. Dr.D and his whole team are awesome. I love my new smile, I’m more than satisfied!!
Man it was my 1st time traveling to Colombia so I was nervous I’m from Miami so I’m use to dealing with a lot of Spanish people in general. But the experience was great they communicated great and allowed me to customize my teeth exactly how I wanted and color and they’re super fast and man they are super detailed
I traveled all the way from St. Louis MO to visit Top Smiles and my experience was amazing, the office was beautiful the staff was super friendly, extremely nice and very patient. They knew what they doing. And I LOVE THEY WORK. My new …
I loved my experience here. My smile is amazing now and the process for my teeth took 2 appointments. I highly recommend Top Smiles!!
Omg I followed him on instagram for 9 months jus lookn at the stories and the detail. I finally booked took me a while because I was texing on IG .But once I was told to message on the Whats App his wife run the app so I started messaging …
I am very pleased with the service I received. The whole process was streamlined and fast. I really appreciate them having someone to come get me from the airport cause it made getting to the hotel easier without any stress of navigating …
Trying to contact them is a nightmare, also If you have questions for them be prepared for them to be VERY VERY rude to you. I honestly was just asking questions, mind you I was on my second question when they started being so rude to me. …
Topsmiles was an amazing experience! Starting from the great communication and getting an appointment as soon as possible. The interior design of the office is appealing. Dr.D and his staff are very welcoming and friendly. The process was …
I travelled from NY to get the real art and I couldn't be any happier!!! My smile looks so natural, I'm in love. Definitely a happy customer. Thank you again Top Smiles!!
What an amazing experience I had with Dr.D and his staff. They made me feel comfortable. No matter how annoying I was they were patient with me in making sure my smile was perfect for me. Finally no more gap or open bite that I’ve hated my entire life. I’m so grateful.
Man I want to take the time out and thank Dr D, his wife and his team they welcome me and my friend with open arms. The work they did is speechless not only that they finished in two days. Appointments was on point. They take everything serious and they gave me 200%. I really love my teeth thank you guys so much.
I was there supporting my friend getting his veneers and their hospitality and customer service is top tier. Highly recommended
Dr. D and his staff were absolutely amazing. Everybody was very sweet and accommodating. Dr. D was very detailed and explained the process very well. He listened to what I wanted and the results were better than I imagined. My new smile is …
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