Patients
Reviews of Top Dental MX Guadalajara.
Guadalajara, Mexico. 112 aggregated from Google. Screened and printed as written. We do not judge clinical results.
The evidence
What patients actually wrote.
Reviews from Google.
Collected from the clinic's Google listing and shown for context. They are not counted in SmileJet patient ratings, Worth It or prices.
out of 5, from 112 reviews
I'm from the United States and recently visited Top Dental for two teeth extractions, two bone grafts, six cavities, five silver filling removals and a deep cleaning. I hadn't been to the dentist in years because of past experiences but they made it a pain free experience. They extracted the teeth very strategically by pulling pieces of the root out in sections instead of all at once, to where I…
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didn't even notice they removed the first tooth especially because of the generous amount of anesthesia they use. It blew away any other dentist experience I ever had in the U.S. The prices were around 50-65% cheaper than the States. The staff was very friendly and felt like family; the doctors speak English so if you don't know Spanish no worries. I'll be going back for my implants in a few months for sure.
Reply from the clinic
So glad that you had a great experience with us. We give our best for all of our patients . We hope to see you again .
I took my little ones, and they were treated with great patience, tact, and empathy, as my youngest cried. Dr. Maydee always spoke kindly to them and was very attentive to their feelings. She was very detailed about what she would do to the children and conveyed everything clearly. Without a doubt, the best option for children.
Reply from the clinic
It's a pleasure to be able to assist you. We want the little ones to be cared for in the most understanding way and for their future experiences to be the best.
It's a very clean clinic, with a high level of professionalism and a top-notch team. Dr. Ortega's care is excellent; he explains everything, examines you, and gives you every detail about the problem. He provides the solution and outlines what would be necessary for further follow-up, depending on your case. I had a fantastic dental cleaning—very hygienic, painless (even though I had…
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d considerable inflammation), and done exceptionally well. The prices are very reasonable for the level of professionalism they offer. I highly recommend them.
Reply from the clinic
Thank you very much. We are here to assist you.
The appointment wasn't very comfortable, as I had a bad experience. I was threatened with leaving my daughter without completing a procedure, even though I politely asked for a moment to calm down, as the procedure had made her very nervous. The doctor commented that she would get up and leave without finishing the procedure, as she couldn't miss the deadline, so my daughter cried and screamed,…
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, demanding a moment, forcing her to keep her mouth open. Overall, a very bad experience, with a very poor attitude, even if it was a respectful term. I ended up taking my daughter to psychological therapy. The cost-service ratio is expensive...
Reply from the clinic
We regret your experience at Top Dental. It differs from the general opinion and is quite exaggerated. We understand that not all parents are prepared for a pediatric dental appointment.
Happy with my work. Dr. Gonzalo Ortega did an excellent job, despite the very poor diagnosis. He helped me solve my problems with great patience, extensive knowledge, and empathy. Totally satisfied! All the facilities were very clean and top-notch, and the entire staff was very friendly. One hundred percent recommended! Thank you, Dr. Ortega, excellent at your job!
Reply from the clinic
Thank you very much for your review. We are pleased to hear from you.
Excellent work, I really liked the professional and very polite treatment from the doctors and staff, the clinic was very clean, my experience was very pleasant and I will continue with my treatments with them.
Reply from the clinic
Thank you so much for sharing your experience. We continue to work harder every day.
First of all, I want to say that I found it funny to read some people's negative comments about this place: someone said that they're only interested in money here 😂 Excuse me, but this isn't a charity for the needy, but a dental clinic with state-of-the-art equipment and doctors trained in the latest innovations. Of course, you have to pay for it. Also, if you're writing in English, why didn't…
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you get your teeth done in your own country? Probably because it's more expensive there, right? 😂 The second funny comment was from a woman who's up-to-date on all the latest developments in dentistry, but she'd only just heard about AirFlow, which has been performed worldwide for over 5 years. They've been doing this procedure in Ukraine for over 5 years, and you seem to be from a more progressive country, but you'd never heard of it—very funny. I loved the clinic; it was the best experience I've had in Mexico. It's clean, comfortable, the staff is friendly and attentive, and they have great equipment. They treated me with care, answered all my questions, didn't try to impose anything on me, gave me advice gently, listened to me, and explained everything. Yes, it wasn't cheap, but I prefer to pay once and get quality work. Thank you to this place. ☺️
Reply from the clinic
Thank you very much. We greatly appreciate your review.
I had a great experience as a patient at Top Dental MX in Guadalajara. I had two treatments: a repair of some fractures in my teeth and a teeth whitening treatment with Xoom. I'm happy with my experience at Top Dental and hope to return.
Reply from the clinic
Thank you , for sharing your experience. we do our very best every day.
Excellent care from Dr. Gonzalo and the doctors, a very capable and professional doctor, I definitely recommend him 100%. Today he put in an implant and I am totally satisfied. I will continue with the protocol until the end of the treatment. The "best" implantologist in Guadalajara! 😇👌🙏 …
Reply from the clinic
Thanks Julieta!
In my experience, very bad attention if they receive you and they talk to you very nicely, I went to evaluate my daughter Since I saved up and wanted to take her somewhere professional and that they would start with the smile design, I paid what they asked me for for an x-ray, consultation and cleaning. And they never followed up with me as a customer, I was left with a lot to expect from their…
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establishment. I'm sorry this has to happen because what we always look for is
Reply from the clinic
We regret your experience with us. These situations can occur, a human error, which we are committed to rectifying. This helps us improve every day.
I've only had wonderful experiences at this place. For the past four years, Dr. Gonzalo Ortega has been the only oral health specialist I trust completely. I'm in his hands. He's saved my upper central incisors, which other dentists told me were lost, and has performed cosmetic gum surgery and other procedures. He's incredibly ethical, professional, and has vast knowledge and experience in his…
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fields. He's a highly qualified professional who has treated and resolved my dental and gum problems in the best possible way. He's honest, an extraordinary human being, and the kindest person I know. The facilities are modern and spotless, and all the staff are very attentive, kind, and empathetic. Thank you, thank you, thank you, Dr. Gonzalo Ortega, for being here. I thank God and life for putting you in my path. Infinite blessings to you and your entire team. INFINITE THANKS! 🌟🌟🌟🌟🌟
Reply from the clinic
Thank you. We always want to give our best.
The best, incredible care, the professionalism of all the staff and unbeatable cost/benefit issues, my experience in each check-up appointment (3 to date) has not generated any other cost, only that of the first consultation, the Dr. is avoiding at all costs an invasive treatment on the tooth being treated; truly my gratitude and admiration to Dr. Gonzalo Ortega and all the staff, thank you very…
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much.
Reply from the clinic
It's a pleasure to assist you. We hope to see you soon and continue your treatment.
Delighted with the care provided by Dr. Gonzalo and Dr. Adriana. I am infinitely grateful for the patience and empathy they and their entire team have shown since day one. The place is pleasant, clean, and modern.
Reply from the clinic
Thank you very much. Always ready to assist you.
Excellent experience with pediatric dentist Maydee. She is caring and gentle with children; my daughter is happy to go to the dentist here. The staff is friendly, and the facility is pleasant and clean.
Reply from the clinic
Thank you so much!!! We love happy kids and we love prevention!!! 100 points for you, for being a mom dedicated to Sarita's dental care!!!! ❤️❤️❤️❤️❤️
The pediatric dentist provided excellent care; she was incredibly kind and dedicated to my daughter. She was so calm that she managed to calm her down and allow her to have the treatment.
Reply from the clinic
Thank you for your review! Dr. Maydee was very happy to see you. See you soon ♥️♥️
I highly recommend Dr. Gonzalo. He's very attentive and kind, and makes you feel comfortable the whole time. I'm very grateful for his services. 👌🏻✨✨ …
Reply from the clinic
Thank you very much, Dr. and everyone at Top Dental. We're delighted to see you again.
Excellent service, they are super friendly and I was very satisfied with the treatment. The follow-up from the staff was also very kind.
Excellent care, especially from Dr. Maydee, who is very professional and patient with the children. Recommended!
Reply from the clinic
Thank you for the recommendation. Our pediatric dentist, Dr. Maydee, appreciates your kind words and will continue to do her best.
Excellent service, everyone is very attentive and answers all your questions. Affordable prices and very pleasant facilities.
Reply from the clinic
Thank you very much. We are here to help. We look forward to seeing you at your next appointment.
Experience makes all the difference compared to other places; my stay was very reliable and comfortable. Thank you very much.
Reply from the clinic
We always strive to provide the best service.
I felt slighted by the staff and their customer service. I hope they improve that.
Thank you so much for your stars. We hope to see you soon.
Reply from the clinic
Thank you so much for your stars. We hope to see you soon.
Doctor Gonzalo is very professional in his area, and he chooses professionals for his crew. I did extraction, dental implant, and gum plastic surgery. Everything went well in a friendly, supportive environment. My husband also did gum plastics surgery. There is still a long way ahead , but we are happy that we found this dental clinic. They offer a high level of dental services that we had used…
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d back in our country. Also want to recommend Dr. Adriana, if you need orthodontic treatment. She'll explain everything to you in all details before you'll start. I'm happy with my results of invisalign treatment. I always receive compliments that now I look even better than before treatment.
Reply from the clinic
Thank you so much, Olga. We hope to see you and Sergi soon. We really value your opinion. Best regards.
I'm undergoing orthodontic treatment with Dr. Renixa at this clinic. She's very kind and attentive, and I've seen significant progress in the last five months. They use high-quality materials and new equipment. The hygiene is excellent. I'll update my review as my treatment progresses :)
Reply from the clinic
Thank you so much! We hope to see you again!
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