Patients
Reviews of Tooth Connection Dental Clinic.
Phuket, Thailand. 234 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.9 out of 10
Overall score
Tooth Connection is a clean, established Phuket clinic with strong local reputation for routine work and orthodontics, supported by 234 Google reviews. It is not configured as a dental tourism destination: website is Thai-first, no individual dentist credentials are listed, and one serious 1-star bracket dispute suggests after-care recovery from problems is inconsistent. Tourists would need to confirm English support and pricing in advance.
Authenticity
6/10Established Phuket clinic with own website, 234 Google reviews averaging 4.89, and clinic-replied review thread showing active engagement with patients.
Treatment quality
6/10Routine work, fillings, scaling, and braces broadly praised, but one detailed 1-star review reports a bracket re-bonding dispute where promised remediation was not honored.
Cleanliness
8/10Reviewers consistently describe the clinic as clean and spacious; no hygiene complaints across the 50 reviews read.
Team
5/10Website claims specialist dentists with 3,000+ cases but does not list individual dentist names or qualifications; reviewers reference Dr. Bodin and Dr. Dao positively.
Price value
7/10Braces installments at 1,500 THB per month and wisdom tooth at 2,999 THB are competitive for the local market; no implant or crown pricing visible.
Tourist suitability
4/10Website is mostly Thai with limited English navigation, no international coordinator, no airport transfer, and patient base is heavily local social security users.
What comes up well
- 234 Google reviews averaging 4.89 with multi-year loyalty
- Active clinic responses on Google reviews
- Transparent installment pricing for braces
Points to weigh
- Detailed 1-star complaint about unhonored bracket re-bond commitment
- Separate 1-star complaint about rude reception staff
- No individual dentist names or qualifications on website
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 234 reviews
The staff were polite, the service was excellent, and the price was amazing! The teeth scaling was incredibly satisfying! I loved it and highly recommend it.
Reply from the clinic
Thank you so much for trusting and choosing our clinic. 💕 The doctor and staff are so happy that our patients are impressed with both the service and the atmosphere. We will always maintain this standard of cleanliness and care. 🦷✨
The staff were polite and provided good service. The doctor explained everything in an easy-to-understand way. The clinic was clean and tidy.
Reply from the clinic
Thank you so much for using our service. 😊 I'm so happy to hear your kind words. I'll always strive to provide the best possible care. 💕 …
Thank you so much for your compliments and trust. I'm glad you feel comfortable and impressed with the service from the doctor and team. 🦷✨ …
Reply from the clinic
Thank you so much for your compliments and trust. I'm glad you feel comfortable and impressed with the service from the doctor and team. 🦷✨ …
Excellent service, very impressive. The clinic is clean, the doctor is great, everything is perfect. Highly recommend!
Reply from the clinic
Thank you so much for using our services! 💕 The staff and doctors are so pleased with the compliments. We will continue to provide the same warm and caring care to all of you. 😊 …
The doctor and staff are kind and polite, and the clinic is very clean.
Reply from the clinic
Thank you so much for trusting us with your care. I'm so glad you're impressed with our clinic's service. We'll always maintain this high standard. 🦷✨ …
The staff provided excellent service. The clinic was clean. ❤️❤️
Reply from the clinic
Thank you for your kind review and encouragement! 💚 The doctors and staff are all delighted to have taken care of you. We hope to see you again soon! 🦷🌸 …
The staff are polite, the building is clean and well-maintained, and the service is excellent. I received my appointment as scheduled and they called to remind me of every appointment. I'm impressed every time I visit.
Reply from the clinic
Thank you so much for your kind words and advice. 💐 The doctors and staff are delighted you enjoyed the care and will continue to improve our services. 💙 …
I'm a regular customer, but this is the first time I've encountered such a rude receptionist. (11/12/68) A woman, plump, dark-skinned, with braces, was irritable and had a grumpy expression, like she hadn't slept. Another issue: I came for a dental check-up before getting braces. The dentist estimated 13 fillings, each costing 800-1000 baht, but I already paid over 1000 baht for 4 teeth. I…
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didn't question it, but the receptionist's irritable attitude made me reconsider whether to continue my orthodontic treatment here.
Reply from the clinic
Thank you very much for taking the time to provide feedback. The clinic has reviewed the incident, including CCTV footage, and found that there were instances where staff members exhibited inappropriate or unpleasant behavior. We have advised these staff members to improve their behavior and service style for better care of all our clients in the future. Regarding treatment assessments, the dentist will consider each individual's teeth on a tooth-by-tooth basis, which may result in the cost differing from what was initially stated. We sincerely apologize if any aspect of the explanation was incomplete on that day. We sincerely hope to have the opportunity to serve you again and to further improve our services. Thank you for helping the clinic improve and develop further. 🙏🤍
The clinic is clean and the service is good 👍 …
Reply from the clinic
Tooth Connection is happy to serve you. 🙏🤍 …
This is my first time here and the staff provided excellent service.
Reply from the clinic
Thank you for your kind words, Doctor. The team is happy to provide service from the heart. ✨🙏🏻🦷 …
I've used the services here before; it's convenient, comfortable, and the clinic is large and nice.
Reply from the clinic
Thank you for your kind words. We are truly happy to serve you. 😊✨ …
Great service. I've been here many times and I'm impressed every time.
Reply from the clinic
Thank you from the bottom of my heart. Please feel free to come back and let us take care of you again whenever you have the chance. You're welcome! 🙏💗 …
The doctor and staff were very polite, provided excellent service, and were very gentle.
The staff are lovely, the doctor is lovely, and the service is good.
Reply from the clinic
Thank you so much for the warm compliments 🥰 I'm so glad that the doctor and the team helped put my mind at ease. We will always do our best to take good care of you 🤍🦷✨ …
The service was excellent, and the doctor took very good care of us.
Reply from the clinic
Thank you so much for your kind words and your wonderful feedback. 💙 The clinic is pleased to have taken care of you and thank you for noticing our management system. We will maintain this standard and continue to improve to the best of our ability. 😊
The shop provides good service. The staff and doctors are polite and polite. They are willing to provide the information you need. The shop's exterior and interior are clean.
The clinic atmosphere is great. The doctor gave good advice. The staff provided excellent service.
A friend recommended me to get my teeth done here. It's very good. The dentist has a gentle touch.
Reply from the clinic
Thank you so much for the compliment. I'm so glad you enjoyed the service and cleanliness of the clinic. 😄✨ …
The service was excellent. The doctor was polite and gave good advice. The place was clean. All the staff were very polite and polite.
The doctors at the clinic are lovely, kind, and provide excellent service. I'm very impressed. I've been using their services since I got braces. Now that I've had them removed, I still come back. I definitely won't be unfaithful. 😊 …
The service is very good. The staff are lovely and smiling.
Thank you so much for using our service. 😊 I'm so happy to hear your kind words. I'll always strive to provide the best possible care. 💕 …
The staff provided excellent service. The doctor was gentle and gave good advice. The clinic was clean. I was very impressed.
Reply from the clinic
We're happy to serve our patients. The clinic welcomes you anytime. 🥰✨ …
We agreed with this clinic that we had a problem with the bracket (the solution was to simply glue our material back on). The clinic replied that it was possible (we asked several times). The result is as follows: 1. The issue is not resolved at all. 2. They send me to another clinic, because... 3. They start doing manipulations unrelated to the treatment issue and charge a fortune. I strongly…
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y do not recommend this clinic at all. We agreed with this clinic that we had a problem with the bracket (the solution was to simply glue our material back on). The clinic replied that it was possible (asked several times). The result is as follows: 1. The issue is not resolved at all. 2. They send me to another clinic because... 3. They start doing manipulations unrelated to the treatment issue and charge a fortune. I strongly do not recommend this clinic at all.
Reply from the clinic
The clinic thanks you for taking the time to provide feedback and would like to clarify that the clinic manager has reviewed the CCTV footage and service records from that day. Regarding your statement, the clinic provided advice according to professional dental standards, within the scope of responsibility for appropriate and thorough treatment. Orthodontic treatment is a personalized plan and is under the responsibility of the original dentist from the clinic where you previously received treatment. Because the orthodontic appliances were used in the treatment, the clinic could not perform any treatment beyond the recommended approach. Regarding fees, the clinic confirms that no charges were levied on you for that visit. This can be verified. All advice provided by the clinic was prioritized for the safety, optimal treatment outcomes, and best interests of the patient. If you require further clarification or have any further questions, please feel free to contact us. The clinic is more than happy to provide care and clarification through direct contact. The clinic would like to sincerely thank you for taking the time to provide your feedback. We would like to clarify that the clinic has thoroughly reviewed the incident by examining the CCTV footage, as well as all relevant service records from the date in question. Regarding the matter you raised, the clinic provided professional advice in accordance with accepted dental standards of care, within the appropriate scope of professional responsibility, and with due diligence. Please note that orthodontic treatment is highly individualized and remains under the responsibility of the original treating orthodontist from the healthcare facility where you previously received treatment. As the orthodontic appliance was placed and managed by another clinic, our clinic is unable to perform any treatment beyond providing professional advice. With respect to service fees, the clinic confirms that no charges were incurred or collected from you for the visit on that occasion. This information can be verified. All recommendations provided by the clinic were made with primary consideration for patient safety, appropriate treatment outcomes, and the best interests of the patient. Should you require any further clarification or have additional questions, the clinic would be pleased to provide further explanation through direct communication.
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