Patients
Reviews of Thuy Duc Dental Clinic.
Hanoi, Vietnam. 138 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.0 out of 10
Overall score
Thuy Duc Dental Clinic is a well-established 19-year-old Hanoi specialist practice with a genuinely credentialed orthodontic team led by an AAO-member Invisalign Red Diamond provider. The clinic suits tourists primarily for orthodontics and implants but lacks the dedicated international patient infrastructure expected by dental tourists, and documented post-extraction complications without formal apology are a concern for complex surgical work.
Authenticity
5/10Baseline 7: real licensed clinic, named PhD doctors, verifiable Invisalign Red Diamond. Medium manipulation: 0 verified, heavy template language in 5-stars. -2. Final 5.
Treatment quality
6/10Baseline 7: specialist team, 19yr track record, Invisalign Red Diamond. Two documented post-extraction infections, no clinic apology. -1. Final 6.
Cleanliness
7/10Baseline 7: multiple specific reviews cite clean modern facility, iTero scanner confirmed. No JCI/ISO cert. Final 7.
Team
7/10Baseline 8: 7 named specialists, 2 PhDs, AAO member lead, Invisalign Red Diamond. Doctor substitution without notice flagged. -1. Final 7.
Price value
6/10Baseline 6: Hanoi pricing competitive vs Western rates, free consult noted. No published price list online. Final 6.
Tourist suitability
5/10Baseline 5: English site, English-speaking staff, hotel pickup per whatclinic. No dedicated intl coordinator, no WhatsApp, no package pricing. Final 5.
What comes up well
- Dr. Pham Hong Duc: AAO member, Invisalign Red Diamond 2024, Bordeaux-trained
- Multiple PhD-level specialists across orthodontics, implants, and pediatrics
- iTero Lumina scanner confirmed on-site
- Licensed clinic operating since 2006, two central Hanoi locations
- English website and English-speaking staff available
Points to weigh
- 0 of 50 reviews verified; heavy template language signals medium manipulation
- Two documented post-extraction infection cases; no clinic apology recorded
- Doctor substitution without patient notification on surgical procedures
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 138 reviews
The service was good; the doctors and staff were friendly, enthusiastic, and highly professional.
I have researched many clinics but finally I chose Thuy Duc dental clinic because of the dedication, thoughtfulness, and enthusiasm of the doctors and clinic staff. Will support the clinic long term.
Thuy Duc Dental Clinic is friendly from the security guards to the team of doctors and staff. Highly skilled. I really trust it.
10 points for Dr. Viet for his dedication and thoughtfulness. Everything was gentle, reasonable price. Extracting 2 wisdom teeth was painless. Overall, very satisfied.
Clean clinic, modern equipment, dedicated and professional doctors. A reputable and quality dental clinic!
The dental clinic is beautiful and the quality is excellent.
The doctors here are very helpful and gentle. I highly recommend them to everyone!
Good service, Dr. Ha is enthusiastic and gentle, clean space
I brought my child here for dental treatment, and I found the doctors and staff to be very enthusiastic and gentle. The dental clinic is very busy, so they opened a new branch, which is also very spacious and beautiful.
Had a great experience here. The staff and doctors were extremely enthusiastic and attentive. Had dinner with the doctor on the 4th floor.
I have experienced at the dental clinic. The staff and consulting doctors are very enthusiastic. And I have also introduced my relatives and friends to the clinic.
I have been at Thuy Duc Dental Clinic for many years. I am very satisfied with the facilities, the friendliness of the doctors and staff.
Good service, dedicated and gentle doctor. Clean and modern clinic. Very satisfied!
Good facilities, enthusiastic doctors, technicians, and staff, attentive customer care. Good results with braces.
Thuy Duc Dental Clinic is very reputable and provides excellent patient care. I am very satisfied.
This is a place for reliable, thoughtful, quality dental treatment.
Clean dental clinic, super dedicated doctor - good expertise. The medical team is gentle and delicate.
I'm afraid of going to the dentist, but here I feel comfortable and well taken care of. The doctor gives good advice, the staff is lovely, the clinic is clean. Very trustworthy.
I have been getting braces here for 2 years. My teeth have improved a lot. The service and experience are quite good. I was also introduced here by a friend so everyone can come and visit to experience the service.
When I visited Thuy Duc Clinic, I felt very reassured by the facilities, equipment, spacious environment, and friendly staff.
Clean and beautiful facilities. Good and gentle doctors. Enthusiastic customer service staff.
I only came to have my teeth cleaned, but the doctor was very meticulous, professional, and gentle; the clinic is very clean and beautiful.
I've been getting my braces here since my first year of university, and now I'm in my fourth year. Seeing that the dental clinic has a new, more spacious facility shows just how busy they are. The service here is still as good as it was on the first day.
Introduced by a friend to do this. Mr. Duc consulted carefully and enthusiastically. I have been having braces here for over a year, the staff take very good care of me.
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