Patients
Reviews of Thuy Duc Dental Clinic.
Hanoi, Vietnam. 138 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.0 out of 10
Overall score
Thuy Duc Dental Clinic is a well-established 19-year-old Hanoi specialist practice with a genuinely credentialed orthodontic team led by an AAO-member Invisalign Red Diamond provider. The clinic suits tourists primarily for orthodontics and implants but lacks the dedicated international patient infrastructure expected by dental tourists, and documented post-extraction complications without formal apology are a concern for complex surgical work.
Authenticity
5/10Baseline 7: real licensed clinic, named PhD doctors, verifiable Invisalign Red Diamond. Medium manipulation: 0 verified, heavy template language in 5-stars. -2. Final 5.
Treatment quality
6/10Baseline 7: specialist team, 19yr track record, Invisalign Red Diamond. Two documented post-extraction infections, no clinic apology. -1. Final 6.
Cleanliness
7/10Baseline 7: multiple specific reviews cite clean modern facility, iTero scanner confirmed. No JCI/ISO cert. Final 7.
Team
7/10Baseline 8: 7 named specialists, 2 PhDs, AAO member lead, Invisalign Red Diamond. Doctor substitution without notice flagged. -1. Final 7.
Price value
6/10Baseline 6: Hanoi pricing competitive vs Western rates, free consult noted. No published price list online. Final 6.
Tourist suitability
5/10Baseline 5: English site, English-speaking staff, hotel pickup per whatclinic. No dedicated intl coordinator, no WhatsApp, no package pricing. Final 5.
What comes up well
- Dr. Pham Hong Duc: AAO member, Invisalign Red Diamond 2024, Bordeaux-trained
- Multiple PhD-level specialists across orthodontics, implants, and pediatrics
- iTero Lumina scanner confirmed on-site
- Licensed clinic operating since 2006, two central Hanoi locations
- English website and English-speaking staff available
Points to weigh
- 0 of 50 reviews verified; heavy template language signals medium manipulation
- Two documented post-extraction infection cases; no clinic apology recorded
- Doctor substitution without patient notification on surgical procedures
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 138 reviews
I have been following Dr. Viet for 10 years now. The facility is very reputable. Everyone is enthusiastic, the doctor is careful.
The dental clinic provided enthusiastic service, took good care of customers, and the staff gave thorough advice; I am very satisfied.
My family and I have great faith in Thuy Duc Dental Clinic and have recommended many friends to get their braces done here. I love Thuy Duc.
I have experienced at the dentist. When I brought my mother and child here to have their teeth done. I was very surprised by the enthusiasm from the staff to the doctor. I will come back to the dentist again.
Nothing to complain about the service here - my mother praised it after getting the implant!
Dr. Duc is highly skilled and provides clear advice on the treatment plan. After the orthodontic treatment, the results were excellent. The customer service was attentive and enthusiastic.
4 years with a good jaw, after 6 months of wearing a retainer and the curve is still running, officially making this comment to thank Dr. Van, Dr. Duc, Dr. Tuan (who is very good at tooth extraction) for helping me have even teeth. The only disappointment is that when consulting, the doctor lied to me about 2 years but in the end it took 4 years to finish 🤣 Thank you Thuy Duc.
The service was professional, friendly, and the advice was thorough. The quality exceeded expectations for the price. The value for money was excellent. I will definitely come back if I need anything related to my teeth.
After completing my orthodontic treatment at Thuy Duc Dental Clinic after two years, I would like to thank the staff for giving me a sense of security and more confidence in my smile.
I finished braces here and I am very satisfied. I have also introduced relatives and friends to do it, very reassuring.
I finished my orthodontic treatment here. I am very satisfied!!!!
Extremely good service, the clinic's facilities are increasingly modern, the space is super beautiful, worthy of 5 stars
I've been getting my teeth checked here for over ten years. The clinic is always clean and beautiful. The doctors are gentle and attentive. I usually go to the second floor where Dr. Viet works, while the upper floor is Dr. Duc's cosmetic dentistry clinic, where I'll get my children orthodontic treatment.
Thank you to the dental clinic for giving me a beautiful set of teeth.
I have been with Thuy Duc for a year now, and there is nothing to complain about the quality! The space alone is worth the money.
The clinic was well-equipped and clean. The doctor was enthusiastic and dedicated. A wonderful experience!
The dental clinic is top-notch, very clean and tidy. The dentists and staff are incredibly attentive, asking very thorough questions and checking carefully before starting any procedure. They also speak and ask questions very gently. 😍😍 The instruments and equipment are all reputable and kept spotlessly clean. 🫶🫶 10/10! …
The doctors were super friendly and the procedure was very gentle.
Modern, airy facilities, free wifi, enthusiastic and attentive customer care staff (from security guard to nurse). Deserves 1 billion points!!
I had a dental cleaning and a dental implant placed for one tooth because the pulp was damaged. The dentists were professional and the nurses were very enthusiastic. The facility is a bit small, but it's incredibly clean.
I've been here and experienced incredibly high-quality, modern services and facilities. The doctors and nurses are very professional.
I learned about this dental clinic through friends and family; it's super reputable and the staff are so enthusiastic!!! Thank you so much, Thuy Duc!
I like Thuy Duc Dental Clinic because my friends recommended it. The facilities and equipment are modern, and the doctors are very helpful.
The service experience was terrible. I waited for over an hour at the counter but received no response from the receptionist. When I proactively asked, I only received the answer that the doctor was busy, while those who arrived later were treated first. This way of arranging and caring for customers is truly unprofessional. I am very disappointed with the dental clinic's service.
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