SmileJet

Patients

Reviews of The Smile Clinic.

Kuala Lumpur, Malaysia. 133 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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The evidence

What patients actually wrote.

4.9

out of 5, from 133 reviews

5 127
4 1
3 1
2 0
1 4
Tan Ley Teng via Google 5.0 out of 5
Good service, Doctor Lew Ai Leng is a very kind and patience doctor. Thanks her for taking care of my teeth.
Zerbin Siew via Google 5.0 out of 5
I did my braces here with Dr Chew. He is a cosmetic dental specialist and implantologist from Harvard. I had an underbite and cramped upper teeth. He fixed my teeth by using 2 screws at my lower gum, and the results were astounding (having to remove 2 pre molars and 3 other teeth) Dr Chew is patient and gentle, his method is advanced and he handled my complex case really well. After I have removed…
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d my braces, I still go to him for regular check up and maintenance. I would strongly recommend The Smile clinic, the best I have experienced so far!

Sunny Phan via Google 5.0 out of 5
Had a great experience with Dr chew for my braces and wisdom tooth extract. So far it was painless. The staff also very friendly, provide check up reminder and ask about my tooth condition.
Nee via Google 5.0 out of 5
Dr Hong is a very patient and friendly doctor. The staff in this clinic is also very friendly.
Wai Kei Yoong via Google 5.0 out of 5
Good experience with The Smile Clinic. Doctor is patience to explain every step and details, the staff is friendly. Will recommend to friends and family
Siti Nur Farhana Binti Abiza via Google 5.0 out of 5
I did scaling and filing with Dr. Lai. He is very experienced and gentle. The nurses are all very friendly and helpful too. Very recommended
Anna Dologhan via Google 5.0 out of 5
Been with Dr. Chew since 2015 and personally like his service very nice and friendly as well as the staff. I strongly recommend Smile Clinic.
Niesa Nasir via Google 5.0 out of 5
This year marks my 10 years with The Smile Clinic... Dr Schzanne is the Best and all staff is friendly.. got 2 reserved parking for patients.
Shivadas Menon Narayinan via Google 1.0 out of 5
Worst dental experience ever!!!!! Came here in 2013 due to an emergency which I couldn’t avoid because my regular doctor was overwhelmingly booked! 1- A receptionist who was so unfriendly with stuck up face and lousy behavior! 2- A doctor who was still new at that time and she said I had to do root canal to my FRONT TOOTH!!!! My beautiful FRONT TOOTH!!!! She only made things damn worse!!! She…
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She dug a hole so big in between my front two tooth and ever since then there has been a hole there that is so ugly!!!! Every 2-3 years once I have no choice but to touch up the filling that was put to cover the hole. The doctor who messed up tooth was inexperienced and she should not have done that!! I suffered the pain of the root canal process and the unfriendliness of the staff during my time there!! I have NEVER recommended this useless clinic to anyone I know of ever since!! Smile my foot!!! Destroy people’s beauty yes!! Not smile!!!!!

Jayne Tan via Google 1.0 out of 5
Visited here due to the good review but was a rather disappointing experience for me. Please schedule the appointment properly as I can’t keep making follow up visits due to doctor’s “insufficient time to finish the treatment”. This is unacceptable.
Ahmed Sajjed via Google 5.0 out of 5
Dr Chew is the best dentist ! Gentle with fillings and a total expert in wisdom tooth removal even with my tricky root - he removed it with ease and expertise! Other dentist told me to be prepared for oral surgery and the difficult removal but he did it effortlessly without surgery I didn't even know the tooth removed already !! He is truly a maestro? God bless Dr Chew
Sherry Ong via Google 5.0 out of 5
I have been to the clinic 3 times for scaling and removing wisdom tooth. It was a pleasant experience with Dr. Hong in the treatment. He is also very detailed on checking on my teeth conditions and also in giving advises on how to take care of the teeth. Will definitely visit again.
Lucky S. via Google 5.0 out of 5
Dr. Chiew was the top student in his year. Me and my family members have gone to him over the years. Two dentist in the US told me a tooth could not be filled. Dr. Chiew filled it and it lasted 20 years. He is pretty knowledgeable and painless. His pricing is pretty reasonable compared to other established practices. Will be back to Malaysia to get two crowns done by him. Both have problems and…
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don't trust any other dentist.

Zulfarouq Shamsudin via Google 5.0 out of 5
LOVE the results from Dr Chew's work with my clear braces! Just took off my braces today and I'll be smiling non-stop showing off my new teeth 😁 Very friendly staff too! Great team! …
Sheldon Tang via Google 5.0 out of 5
I really think this place is great. Dr. Hong did my fillings and extractions. Compared to other dentists, I felt he was much more meticulous. He didn't rush to finish the whole process and then move on to the next patient. What impressed me most was that after he polished my filling, even though I thought everything was fine, he would double-check, floss, and have me feel my teeth with my tongue…
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to see if they were rough, before polishing until they were smooth. This is my fifth time here. I highly recommend this place if you don't have a dentist you know well.

Batrisyia Amali via Google 1.0 out of 5
One of the worst dentist experience ever for my dad. He usually goes to the one in Hartamas but the dentist was not available at the time so idly we decided to go here based on its review and it’s the closest to our house. But it was a nightmare. My dad was in a lot of pain and we came here out of desperation to fix the problem (crack on his tooth). Dr. Nicholas took his case and did a terrible…
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e job. My dad was in a lot more pain then he was before. The treatment he received from Dr. Nicholas was very unprofessional. After explaining to him that he’s still in pain and he can’t take it, Dr. Nicholas told him he needs to clock out. I didn’t know such a ‘prestige’ dental clinic practice this kind of service, especially not from your professionals. It’s unethical and irresponsible for a doctor to leave his patient in such manner. Before we could argue further, Dr Nicholas had already left. My dad left the clinic in pain. He couldn’t sleep that night from the terrible procedure that Dr Nicholas did to him. Never ever coming back here again.

Reply from the clinic

Hi Batrisyia, thank you for for feedback and we regret what had happened to your father. Kindly provide your father's name for us to investigate and take further necessary action. Thank you.

Kamalawati Hamdan (malashah) via Google 5.0 out of 5
I did scaling with Dr Chew and he is truly professional as always .. he is very experienced and always gentle too .. after scaling, I proceeded with Zoom Whitening and the results was extremely amazing .. Thank you Dr Chew and also his kind staff for throughout the years ..
Cheong Wai via Google 5.0 out of 5
My wife and I had visited the dental clinic for check up. The staff are friendly and nice. The environment of the clinic are clean and tidy. We been appointed and receives treatment by Dr. Hong. Dr. Hong take some times to check, explain and answered everything before provide the treatments. He has good skills for his treatment. We are completely satisfied with the treatments and services. Will…
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l definitely come back here. 😃😃👍👍👍👍👍

faith ogudugu via Google 5.0 out of 5
Have a wonderful teeth! Thank you so much for all the hard work😁😁😁 …
Cynthia Chong via Google 5.0 out of 5
Dr Chew is truly a Maestro in his field. He's very experienced and knows exactly what needs to be done, be it a routine check or in 'tricky' situations. He would patiently explain what he did and why. He and team makes each visit a pleasant experience. Thank you for always being a kind dentist.
Rox via Google 5.0 out of 5
Had a very wonderful experience with The Smile Clinic. Doctor Hong that deal with my teeth is an experienced dentist and friendly. I never experienced any discomfort during scaling. Recommended dental clinic to everyone.
Kathy Tan via Google 3.0 out of 5
First time visit this clinic, seeing Dr Nicholas for scaling and filling is a bad experience for me.
Katlyn Loh via Google 5.0 out of 5
Been there to do scaling and filing. I am very scared to see dentist actually. But Dr Hong is very gentle and patiently. Very satisfied with the treatment. He is able to advise me dos and dont's. Very professional and detailed. Highly recommend him!
Adrian Hia via Google 5.0 out of 5
Been there to check for my teeth. First check at other clinic, doctor couldn't spot anything. Dr Hong at Smile Clinic checked thoroughly before he found the issue, a very small crack. I guessed the previous doctor missed that out. Very professional and gentle. Highly recommend him! :)

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