Patients
Reviews of THE PRACTICE Dental & Esthetic Clinic.
Lisbon, Portugal. 80 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 80 reviews
I would caution against visiting this clinic. They perform their work without understanding the consequences, and they don't take responsibility for mistakes. They only charge a lot of money. The most you can trust the specialists at this clinic is tartar removal.
Reply from the clinic
Hello! Natalia, Thank you for your feedback. We couldn't find your name in our database, so to help us investigate the situation, please provide your full name. You can send this information to our contact number: 961-880-508. It's very important for us to understand what happened and improve the quality of our service. We look forward to hearing from you.
I am pleasantly surprised. Everything was great from the beginning of communication in the messenger to the end of the procedures. I underwent a general examination and did a hygienic cleaning of the oral cavity. I sincerely give 10 out of 10 points. I will recommend to friends and family.
Good day! I'd like to thank Olga, the administrator, for insisting on a consultation. Dr. Ekaterina listened very attentively and performed a professional diagnosis. The next morning, I received a message about my future treatment plans, having discussed them with the clinic's head physician. I'll leave a comment after the treatment.
Reply from the clinic
Hello, Natalia! Thank you very much for your kind review. It's so nice to hear that Olga and Ekaterina were able to help and support you. We strive to ensure that every patient … More
I had a wonderful experience at The Practice Dental and Esthetic Clinic. The staff were welcoming and professional, making the entire visit comfortable. Dr. Malko was excellent—thorough, knowledgeable, and took the time to explain my treatment options. The clinic is modern and clean. I highly recommend them for anyone seeking quality dental care. Best wishes to Anton Malko and his team. Kirill…
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Degtiariov
The clinic is wonderful! Friendly and attentive staff and professional doctors. They will find an approach to the smallest and will help adults with quality. WELL DONE. Keep it up!!!
The best clinic in the city! I have lived in New York, Moscow, but the doctors here are the best! friendly, always do quality work
Reply from the clinic
Thank you so much for your kind words! We’re delighted you find our care both friendly and high-quality!
Before this clinic I had brackets for 1, 5 years and had often visits to different clinics in Kiev. …
Excellent clinic, professional specialists and staff. I had a difficult wisdom tooth extraction, and the doctor did everything painlessly and carefully. Kudos! I continue to go.
Reply from the clinic
Hello! Thank you for your feedback! We're so glad your removal was successful and painless. Your kind words are our best reward! We look forward to seeing you again. Best of health to you, and see you soon.
The attitude is good. The results so far seem to be drawn out; the administrators had difficulty finding the patient's history and treatment plan after a year and a half of visits.
A little over two weeks ago, I scheduled a consultation for 50 euros. At first glance, the clinic staff seemed helpful and pleasant. The consultation lasted about 10 minutes, and they didn't explain anything clearly, but they promised to send me a treatment plan and a price list by email within the first week. Two weeks passed, and they answered the first time they called and said they'd confirm…
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the information with the doctor and call back, but there was no response. Then they stopped answering altogether—they just hung up, and no price list was sent. Updated: They contacted me immediately after I published my review, and a couple of days later they sent me a treatment plan and price list. But nothing matched what we discussed with the doctor. I no longer have any trust, much less patience. Unfortunately, they left a completely different first impression.
Reply from the clinic
Alexandra, hello! My name is Anton, and I'm the owner of the clinic. First of all, I'd like to apologize for the current situation. To help us understand the circumstances as accurately as possible, could you please provide the phone number from which the call to our clinic was made? It would also be helpful if you could provide your first and last name in Latin script. If you don't want to leave it here, please send it to +351 961 880 508. We do not tolerate neglect of client requests, including dropped calls or lack of feedback. Therefore, I would personally like to look into this matter to determine the underlying cause. Sincerely, Anton,
Our whole family has been seeing this clinic for a year and a half now! Special thanks to the receptionists, Margarita, Olga, and Arina, who always help with appointments if unforeseen circumstances arise. And to Doctors Maxim and Anna for their long-term care!
Excellent clinic and a very positive experience. Dr. Alla is an extremely professional orthodontist, attentive and clear in all her explanations. I always felt safe during the treatment. I highly recommend it!
The teeth cleaning was excellent — quick, gentle, and very professional. Highly recommend this dental clinic!
My favorite dentist in Portugal. They're always very welcoming and answer all my questions. They have delicious coffee at reception, great music, and two beautiful, healthy ficus trees. They have a fantastic Christmas tree for New Year's. The teeth cleaning is also excellent.
Great clinic! I really like this one. Especially specialist Olesia, the best one for me!!!
I've been getting my oral hygiene done here twice a year for two years now. Everything is great, the doctors are wonderful. Thank you! Special thanks to Dr. Olesya.
I use the services of this dental clinic, when I was not even at this address! Everything is extremely high quality, mega latest technologies and devices, professional!! Very satisfied with my daughter. And Evgenia is a master cleaner, just …
Reply from the clinic
Thank you very much for your feedback and trust! We are very glad that you and your daughter liked everything. Special thanks to Evgenia - she is incredibly pleased! We are always happy to have you.
We enjoy visiting The Practice dental clinic with our child. We have a comfortable wait, a warm welcome, and highly qualified specialists. Special thanks to orthodontist Maxim Krolivets for his attentive, professional care. It's a pleasure and greatly appreciated! Also, the very kind staff greets visitors at the clinic entrance. Our family gives us a 5-star rating.
Reply from the clinic
Thank you so much for your wonderful review! We’re delighted to hear that your visits with your child have been comfortable and enjoyable. Dr. Maksim Krolivets will be very pleased to know you appreciated his attentive and professional care. We also greatly appreciate your kind words about our front desk team — they always strive to make every visitor feel welcome. Your family’s 5-star rating means a lot to us, and we look forward to seeing you again!
Today I had a comprehensive professional teeth cleaning (ultrasound, AirFlow, polishing). I want to highlight the high level of service. Dr. Olesya explained each step in detail and was very gentle and caring. The procedure was comfortable and painless. My teeth look much cleaner as a result. I'm so glad I chose this clinic!
Reply from the clinic
Thank you so much for sharing your experience! We’re delighted to hear that your comprehensive professional cleaning went smoothly and comfortably. Dr. Olesya will be very pleased to know you appreciated her detailed explanations and gentle, attentive approach. It’s wonderful that you’re happy with the results and that your teeth feel cleaner. We’re truly grateful that you chose our clinic, and we look forward to welcoming you again!
Great service! The staff were friendly, the clinic was modern, and the whole experience was excellent. Highly recommend! Dr. Anna and Dr. Alla are absolutely top-notch!
Reply from the clinic
Thank you so much for your wonderful feedback! We’re delighted to hear that you had such a positive experience at our clinic. We truly appreciate your kind words about our team, as well as Dr. Anna and Dr. Alla — everyone works hard to … More
The staff is attentive, it's a pleasure to be at the clinic. I had a cleaning, and the doctor is attentive and provides comprehensive information.
Reply from the clinic
Yulia, thank you so much for your feedback! We're so pleased you appreciated the attentiveness of our staff and doctor. We always strive to create a comfortable atmosphere and provide as complete and clear information as possible. We're glad you enjoyed your cleaning. We look forward to seeing you again!
It was my first time at this dental clinic. I liked everything very much. The doctor explained everything clearly. All the staff are kind and polite. I will continue to receive treatment here.
Great clinic! Caring doctors, precise work, and a pleasant atmosphere. I’m very satisfied with my visit.
My favorite dentistry, I'm glad I found you. Dr. Alla and Dr. Ekaterina are incredible professionals. We underwent lengthy, complex orthodontic treatment, including bite correction (my jaw was clicking), elastics, and cusp restoration. A lot of work was done, and everything was top-notch—the equipment, the professionalism, and the service. Needless to say, I've had to visit the clinic many…
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times, and it's always a pleasure—the clinic is sparkling clean, smells delicious, offers tea, coffee, and water, and has a cozy atmosphere. Thank you for everything ❤️❤️❤️
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