Patients
Reviews of The East Rose Dental.
Ho Chi Minh City, Vietnam. 352 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.9 out of 10
Overall score
East Rose Dental is a well-established HCMC clinic with a named 9-doctor team, CAD/CAM and CBCT imaging, and strong tourist infrastructure including free airport transfers and English-speaking staff. Western patient reviews for All-on-4, implants, and crowns are substantive and credible, with costs cited at roughly one-third of Western prices. The review pool has minor integrity issues including zero verified reviews, one duplicate, and one misposted clinic template reply, warranting a modest authenticity deduction.
Authenticity
6/10Baseline 8: website+maps+named doctors. Deduct -1 medium manipulation: 0/50 verified, 1 duplicate review, 1 clinic reply posted as patient review, ~8 generic short reviews. Final 6.
Treatment quality
8/10Baseline 8: multiple substantive Western patient reviews confirm All-on-4/6, crowns, implants. CBCT+CAD/CAM+X-Guide confirmed. 1 complaint re superficial cleaning. Final 8.
Cleanliness
8/10Baseline 8: multiple independent reviewers cite spotless/clean facility. No infection or sterilization complaints. Modern multi-floor clinic. No JCI but rigorous protocols stated. Final 8.
Team
8/10Baseline 8: 9 named DDS practitioners on website with verifiable university credentials. Dr. Thuy 23+yrs, Dr. Binh 27+yrs. Harvard and European training listed. Dr. Tu named by reviewers. Final 8.
Price value
8/10Baseline 8: Western patients cite 1/3 of US/AU costs. Scale and polish cited at ~GBP15. Transparent pricing noted in reviews. No published price list on homepage. Final 8.
Tourist suitability
9/10Baseline 9: free airport pickup confirmed in many reviews and clinic profile. English-speaking staff. District 1 location near Ben Thanh. Warranty on restorations. Dental plan provided. Final 9.
What comes up well
- 9 named DDS practitioners with university credentials and international training
- CBCT, CAD/CAM, X-Guide navigation for implant surgery confirmed
- Free airport pickup and English-speaking staff for international patients
- Warranty on all implants and porcelain restorations
- Substantive reviews from AU/UK/US patients for All-on-4, implants, crowns
Points to weigh
- Zero verified reviews across all 50 sampled; includes one duplicate and one clinic reply posted as patient review
- No prices published on website; GCR ranking claim not independently verifiable
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 352 reviews
East Rose is second to none. Their dental surgery and after care service is first rate. The level of care provided, getting cars to and from appointments, arranging appropriate meals delivered to your door, the outstanding professionalism of staff is one of a kind. The dental surgeons are thorough and go through every option to make sure I re you have the best results for you. I cannot praise…
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them highly enough.
Initial consultation was Tuesday morning.Started treatment for a bridge plus 3 new crowns.All done by Saturday morning.Staff and drivers were exceptional at all times.
all on 6 & all on 4 , great job done by a caring & helpful team at East Rose Dental , fantastic support all the way , well done team ,thankyou , highly recommended
I am soooo Happy with my New Implants and Crown's l cant Thank the East Rose Dentist Enough for there Excellent Work and there Caring and kindness through out my procedure there Expertise throughout all of my Dental work so just so so Proffesional from the Dental surgeon's 2 the Wonderful Staff Abby and all the Girls were just Fantastic and caring l would Very very Strongly Recomend any body…
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needing any Dental work please go to The East Rose Dentist u will not be Sorry The R Just The Best Thank U The East Rose Dentist Cheers Lyn & Robert Docherty Australia 🙏🥰🫶
Reply from the clinic
Dear Mr. and Mrs. Docherty, Thank you very much for your beautiful message. Reading your words truly means a lot to all of us at The East Rose Dental. We are so happy to know that you are pleased with your new implants and crowns, and that your experience with our doctors and team made you feel cared for and comfortable throughout your treatment. Your trust in us, especially travelling from Australia for your dental care, is something we deeply appreciate. Abby and the entire team will be very touched to hear your kind compliments. It was truly our pleasure to look after you both. Please continue to take good care of your new smile, and remember that we are always here for you whenever you need us. Warmest regards,
I had an excellent experience overall, from consultation to the last appointment. Staff were friendly, attentive and very professional. I am very happy with the work done and it’s not just work but an art transforming into my best smile. I have not had a good smile in years! Thanks so much Dr. Tu and thanks to everybody at East Rose Dental.
Reply from the clinic
Dear Ms. Mercy Ali, Thank you very much for taking the time to share your kind feedback about your experience with us. We are truly delighted to hear that you felt well cared for throughout your journey, from the first consultation to the final appointment. Knowing that your treatment has helped restore a smile you feel confident about again means a great deal to Dr. Thuy and the entire team at The East Rose Dental. Your trust in our care is sincerely appreciated, and it was our pleasure to be part of your smile transformation. We wish you continued health and happiness with your new smile, and we hope to have the pleasure of welcoming you again in the future. Warm regards,
We went to The East Rose Dental in District 1 in Ho Chi Minh City for a professional teeth cleaning. Finding the clinic isn't easy: you first have to go through a jewelry store and then up to the second floor. The building has several more floors where they offer various dental procedures, including cleanings, treatments, and implant placement. The staff is very friendly and speaks good English,…
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so communication was easy. The procedure was carried out carefully and professionally, and everything was excellent. Overall, we were very pleased with our visit.
Reply from the clinic
Dear Ms. Jessica Möller, Thank you very much for taking the time to share your experience with us. We truly appreciate your kind feedback. We are delighted to hear that you were pleased with your visit and that our team was able to provide friendly communication and professional care throughout your appointment. Your comments about the quality of the procedure and the overall experience mean a great deal to us. Thank you again for choosing The East Rose Dental. We look forward to welcoming you again whenever you visit Ho Chi Minh City.
Very kind, precise, punctual, organized, and professional, they leave nothing to chance and do everything they can to make you feel at ease. It's important to emphasize that they don't do unnecessary work just to make you spend money. Everything is agreed upon in advance with a shared vision you can trust. Excellent prices. I can only recommend them; they're truly excellent.
Reply from the clinic
Dear Mr./Ms. Jacques, Thank you very much for your kind words and thoughtful feedback. We are truly grateful that you took the time to share your experience. At our clinic, we always aim to provide careful, transparent, and patient-centered care, ensuring that every treatment is clearly discussed and agreed upon beforehand so our patients can feel confident and comfortable. Your trust and recommendation mean a great deal to us. It was our pleasure to care for you, and we look forward to welcoming you again whenever you visit Vietnam.
I booked a deep cleaning service expecting a thorough and detailed clean. Unfortunately, the service received was very disappointing. The cleaning was quite superficial and even worse than a normal standard clean.
Reply from the clinic
Dear Ms. Kim Tran, After carefully reviewing our entire appointment and treatment records, we would like to state clearly that there is no record indicating that you have ever visited or received any treatment at The East Rose Dental. For this reason, we would sincerely appreciate it if you could clarify what experience or basis led to this one-star review, as our system does not show any visit or service associated with your name. In addition, we also noticed that within the public review history of this account, most of the recent reviews appear to be one-star ratings for several different medical clinics and hospitals. This naturally raises questions regarding the authenticity of the current review. If you have indeed visited our clinic, we kindly invite you to provide the date of your visit or any relevant details, so that we may review the matter thoroughly and address it in a transparent and professional manner. The East Rose Dental always respects feedback based on genuine patient experiences, while also maintaining our responsibility to protect the integrity, professionalism, and transparency of medical service reviews. --------------------------------------------------------- Dear Ms. Kim Tran, After reviewing all treatment records and appointment history of the clinic, we confirm that you have never visited or used any services at Hoa Hong Phuong Dong Dental Clinic. Therefore, we sincerely hope you can clarify the basis or experience that led to this 1-star rating, as our system does not record any visits from you to the clinic. In addition, we have noticed that in the public review history of this account, the majority of recent reviews are 1-star ratings for various medical facilities. This makes us question the authenticity of the current feedback. If you have indeed visited the clinic, please provide the date of your visit or relevant information so that we can verify the information transparently and handle the issue professionally. Oriental Rose Dental Clinic always respects feedback based on real-life experiences, while also being responsible for protecting its reputation and transparency in evaluating medical services.
I just have to share how GREAT Rose Dental is! I already sang their praises a couple of years ago when they gave me implants to replace all my rotted out lower teeth (Gruesome!) due to a lifetime of neglect. Did I learn my lesson? NO! I haven't been back in two years and I'm again having problems with my remaining real teeth and probably like many of you readers of this, are hoping to be struck by…
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lightening and die before having to sit in the chair and be faced with the consequences of my laziness and fear. Out of the blue, they contacted me a few days ago to see how I was faring and I told them I've got new problems. They checked their records and saw that I had completely failed to go to complimentary follow-up exams the past two year and that meant I was "out of warranty." But they STILL offered me three free follow-ups including today. They cleaned up the mess of my good teeth, took out the implants and cleaned them and my mouth feels renewed and amazing! They could have charged me 4 million but did not! How can I thank them enough! Well, all I can do is spread the word. From the moment you walk through the door until you leave, you are treated like royalty! Don't be a procrastinator like yours truly! If you have dental problems this is the place to GO! It doesn't hurt to mention the entire process doesn't hurt!
Reply from the clinic
Dear Mr. Imnarin, Thank you so very much for taking the time to share such a heartfelt and detailed review. Your words truly mean a great deal to our entire team. We are deeply grateful for your trust over the years, from your implant treatment in the past to your recent return to our clinic. We sincerely appreciate your understanding regarding the warranty policy, and we are very glad that our team was still able to support you with complimentary follow-ups and care. For us, your comfort, trust, and long-term oral health always come first. Knowing that you left feeling relieved, renewed, and well cared for is the greatest reward we could ask for. Thank you again for your kindness and for spreading the word. It is truly an honor to care for you, and we look forward to continuing to support you whenever you need us. Warmest regards, The East Rose Dental
I’ve now been to The East Rose Dental twice, and I’m extremely satisfied. My first visit was for a check-up and cleaning about six months ago, and this time I had 5 crowns done. Everything was planned very efficiently, and from Friday to Wednesday the whole treatment was completed. The entire team is very enthusiastic, friendly, and you can really feel that they enjoy their work. The dentists were…
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e super kind, explained everything clearly, and I could ask questions at any time. Their English was also very good, which made everything much easier for me. The treatment itself was very comfortable, and I always felt well taken care of. The clinic itself looks great and feels very professional. I also really appreciated how well everything was organized, especially the transport. They have their own drivers, so I didn’t have to worry about anything. Communication was always easy, and the whole experience was smooth and stress-free. I’m very happy with the result and can highly recommend The East Rose Dental.
Reply from the clinic
Dear Mr. Alexander, Thank you very much for taking the time to share such a thoughtful review about your experience with The East Rose Dental. We are truly delighted to know that both of your visits—from your check-up and cleaning to the recent crown treatment—went smoothly and that you felt comfortable and well cared for throughout the entire process. Your kind words about our dentists, team members, and the organization of the treatment and transport services mean a great deal to us. Our goal is always to make every patient feel supported, informed, and at ease during their treatment journey, so it is very rewarding to know that this was your experience. We are especially happy to hear that you are pleased with the final result of your crowns. Thank you again for your trust and for recommending our clinic. It was truly our pleasure to take care of you, and we look forward to welcoming you back whenever you visit Vietnam again. Warmest regards, The East Rose Dental Team
I highly recommend for whoever needs teeth implants treatment. With wonderful staff and professional experience. The best part is the cost you won't find anywhere else. Thank you very much East rose Dental.
Reply from the clinic
Dear Mr. Andrew, Thank you so much for taking the time to share your experience with us. Your recommendation truly means a great deal to our entire team. We’re especially grateful to hear that you felt well cared for and confident throughout your implant treatment, and that our team’s professionalism and support made a positive difference for you. Knowing that we could deliver high-quality care at a cost you felt was truly worthwhile is incredibly encouraging for us. Thank you again for your trust and kind words. It was an honor to be part of your dental journey, and we wish you continued health and happiness with your smile. Warmest regards, The East Rose Dental Team 🌸
The East Rose clinic has been amazing. Top class service, Doctors, Dentists and staff. My teeth were terrible and now I feel I can live a full life again. Thank you East Rose Clinic for your wonderful and professional service.
Reply from the clinic
Dear Mr. Baldomero, Thank you from the bottom of our hearts for your wonderful review. Your words truly mean so much to our entire team. Knowing that you feel renewed confidence and joy after your treatment is the greatest reward for us. We are deeply grateful for your trust and so happy to have been part of your journey toward a healthier, happier smile. Thank you again for choosing The East Rose Dental and for sharing your experience so generously. We wish you continued health, confidence, and many reasons to smile every day. Warmest regards, The East Rose Dental Team 🌸
I came here for a dental check-up. The dentist explained the condition of my teeth clearly and did not rush the consultation. The clinic was clean and organized. Overall, a comfortable experience
Reply from the clinic
Dear Ms. Alex, Thank you so much for your thoughtful review! We’re delighted to hear that you had a comfortable experience and that our dentist was able to provide you with clear and unrushed consultation. Maintaining a clean and welcoming environment is something we truly care about, so your kind words mean a lot to us. If there’s anything else we can support you with in the future, we’re always here for you. Warmest regards, The East Rose Dental Team 🌸
One of the best dental clinics in District 1. Clean, modern, and very comfortable.
Reply from the clinic
Dear Mr. Sonlae Son, Thank you so much for your kind words and for taking the time to share your experience with us! We’re truly honored to be considered one of the best dental clinics in District 1. At The East Rose Dental , we’re committed to maintaining a clean, modern, and welcoming environment so that every visit is as comfortable as possible. We look forward to seeing you again in the future! Warm regards, The East Rose Dental Team
I've always been terrified of going to the dentist, but I felt so comfortable here! The doctors and nurses were all so gentle, there were flowers and snacks, it felt like a spa treatment. My wisdom tooth was growing sideways, and they pulled it out quickly without any pain or discomfort. Highly recommend it everyone!
Reply from the clinic
Dear Mr. Richar, Thank you so much for your wonderful and heartfelt review! We’re truly grateful to hear that you felt comfortable and at ease during your visit – especially knowing that dental visits can often feel intimidating. It means a lot to us that our gentle care, small thoughtful touches (like the flowers and snacks!), and smooth wisdom tooth extraction helped make your experience feel more like a spa than a clinic 😊 Your kind words encourage our whole team at The East Rose Dental to keep doing our best every day. Wishing you all the best, and we look forward to welcoming you again! Warmest regards, The East Rose Dental Team
The service quality was excellent, the dental staff were very helpful and enthusiastic. Although it was busy, they arranged things so I didn't have to wait long. I've always been afraid of going to the dentist, but this clinic was completely painless and very attentive.
Reply from the clinic
Dear Ms. Kathleen, Thank you so much for your kind words and for taking the time to share your experience at The East Rose Dental (Nha khoa Hoa Hồng Phương Đông). We're truly happy to hear that you felt well cared for and comfortable during your visit — especially knowing that dental appointments can often feel intimidating. It's always our goal to create a gentle, attentive, and stress-free environment for every patient, and your feedback means the world to our entire team. Should you need any further support or treatment in the future, we would be more than happy to welcome you back. Warm regards, The East Rose Dental Team
I came here for a check-up and was surprised by the level of expertise of the dentists here; they were dedicated and provided me with detailed and in-depth advice.
Reply from the clinic
Dear Mr. Borth Melly, Thank you sincerely for your kind words and for choosing The East Rose Dental for your check-up. We’re truly delighted to hear that our team’s dedication and expertise made a positive impression on you. It’s always our goal to ensure every patient feels well-informed and cared for, and your appreciation means a lot to us. Should you ever need further assistance or have questions about your dental care, we’re always here to help. Warmest regards, The East Rose Dental Team
Very pleased with the outcome. I definitely will be back for future dental work.
Reply from the clinic
Dear Mr. Viet Huynh, Thank you so much for your kind feedback! We’re delighted to hear that you’re pleased with the outcome, and it truly means a lot to us that you’ll be returning for future dental care. Your trust is the greatest reward for our team. Looking forward to welcoming you back again soon! Warm regards, The East Rose Dental Team
Dear Mr. Qian Li, Thank you so much for taking the time to leave us a 5-star review! We’re truly grateful for your trust and support. Your kind feedback is a great motivation for our entire team to keep delivering the best care possible. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. Wishing you healthy and happy smiles always! 😊 Warm regards,…
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ds, The East Rose Dental Team
Reply from the clinic
Dear Mr. Qian Li, Thank you so much for taking the time to leave us a 5-star review! We’re truly grateful for your trust and support. Your kind feedback is a great motivation for our entire team to keep delivering the best care possible. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. Wishing you healthy and happy smiles always! 😊 Warm regards, The East Rose Dental Team
A fantastic team and go way head of any other dental service i have used, nothing is a problem and you definitely will walk out of there rooms with a smile so good. Thankyou to you all for their great commitment to their professionalism. A very big thanks to the drivers also who made this journey even more relaxing
Reply from the clinic
Dear Mr. Alan Boyes, Thank you so much for your incredibly kind words and thoughtful review! We is truly honored to be your top choice among dental services. It means a lot to know that you felt comfortable, cared for, and left with a smile — that’s exactly what we strive for. We also deeply appreciate your recognition of both our clinical team and the drivers — every member of our team is grateful for your appreciation. Looking forward to welcoming you back whenever you need us! Warmest regards,
Clear and dedicated consultation. Highly skilled doctors and nurses. I've had the experience and found the service very reasonable.
Reply from the clinic
Dear Scarlett, The East Rose Dental Clinic sincerely thanks you for your trust and positive feedback regarding our team of doctors and nurses. We are delighted to know that you are satisfied with the clear, dedicated consultation and professional expertise of our team. Your feedback is a great motivation for us to continue striving every day to provide the best dental experience at a reasonable cost for all our customers. We wish you good health and many radiant smiles. We look forward to seeing you again soon. Sincerely,
Great staffs, super services, afterward ...a big satisfaction. Highly recommended
Reply from the clinic
Dear Hughbee T, Thank you so much for your generous review and recommendation. We’re truly grateful for your kind words about our team and services. Knowing that you left with great satisfaction is the greatest reward for all of us at The East Rose Dental. We always strive to provide a professional, caring, and smooth experience for every patient — and we’re glad it showed during your visit. Looking forward to welcoming you back in the future. Until then, we wish you all the best and continued good health. Warm regards,
The dentist is highly skilled, experienced, and extremely professional. They explain every step clearly, work very gently, and always make sure the patient feels relaxed and well taken care of
Reply from the clinic
Dear Mr. Jack Johnson, Thank you so much for your kind and thoughtful review. We're truly grateful for your recognition of our team's professionalism and dedication. Ensuring our patients feel relaxed, well-informed, and cared for at every step is always our top priority. We’re honored to have earned your trust and look forward to welcoming you again in the future. Warm regards,
If you want to boost your confidence or improve your appearance, come here – we'll help you get stronger and more beautiful teeth.
Reply from the clinic
Dear Ms. Trang Mai, Thank you very much for your kind and encouraging words! We’re truly honored to be a part of your journey toward a brighter, more confident smile. Your support means the world to our entire team. We look forward to continuing to take great care of you in the future! Warm regards,
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