Patients
Reviews of The Clinic - centrum stomatologie.
Prague, Czechia. 192 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.5 out of 10
Overall score
This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism.
Authenticity
8/10Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.
Treatment quality
7/10Baseline 7: reviews and materials analyzed. No deductions applied. Final 7.
Cleanliness
6/10Baseline 7: hygiene protocols described. Final 6.
Team
8/10Baseline 8: dentist Dr. Artem, Dr. Tom named. Final 8.
Price value
8/10Baseline 8: transparent and competitive pricing. Final 8.
Tourist suitability
8/10Baseline 8: tourist support confirmed. Final 8.
What comes up well
- Led by experienced dental specialists including Dr. Artem
- Partners with leading laboratories for high-quality restorations
- Provides solid support for international patients
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 192 reviews
Completely satisfied, we love the environment and the doctor is great
Reply from the clinic
Dear Mr. Ludvík, Thank you for your kind review. We are very pleased that you were satisfied with both the environment and the care of the doctor. Your satisfaction is the greatest reward for us. We look forward to seeing you again next time. Best regards, The Clinic Team
MDDr. Zajícová Ivana did a great job from the perspective or a lot of dentists I've seen :)
Reply from the clinic
Dear Amar, Thank you very much for a positive feedback. Best Regards, … More
In one word - perfection! The best dental hygiene I have ever had. Ing. Tereza Čučková, MSc is very careful and precise, yet gentle. The result is great. Thank you very much for today's treatment. A. Bryanová
Reply from the clinic
Dear Ms. Bryanová, Thank you for your wonderful feedback! We really appreciate your words and are glad that you were extremely satisfied with the treatment. Tereza Čučková values precision and a gentle approach, and we are even more pleased that you perceived it this way. We look forward to your next visit! Best regards, The Clinic Team
Everything was very clean and the management seems to be focused on the benefit of the customers. Few companies have four employees at the reception so that clients do not have to wait - most of the competition is enough with one or two. I give 4 stars for this approach, however my personal experience would correspond more to one star. I made an appointment for dental hygiene and arrived twenty…
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minutes early. When reading the contract, I found out that by filling out the anamnestic questionnaire, customers automatically give consent to the use of their photos for social networks, publications and public purposes. I used my legal right to refuse this consent. 4 I offered to fill out the anamnestic questionnaire, but that was not enough for them - they also demanded a signature that you agree to the use of your photos on social networks, that without it they would not let me see the hygienist. When I agreed to sign the anamnestic questionnaire with the statement that I would immediately revoke the consent, that was also not enough, even though they state such a possibility on the website. Unfortunately, the subsequent communication was very unpleasant. The four receptionists treated me rather confrontationally and I was told that they would not let me see the hygienist. I had driven to Prague for several hours during rush hour, I was ready and so was the hygienist and I had paid for the services – everything fell apart only because of the receptionist's attitude. The positive thing is that I was immediately offered a refund. If you use your legal right - you will be fired and Tomáš Pražák will tell you that it is "strange" that you are using your legal right.
Reply from the clinic
Hello, thank you for your feedback. We appreciate that you appreciate our environment and the organization of operations. However, we would like to emphasize that in this situation we acted completely in accordance with the set rules and applicable legislation. Before each treatment, it is necessary to sign complete documentation, i.e. anamnestic questionnaire and business terms, which also include consents related to the provision of services. Without their approval, the treatment cannot be carried out - this procedure is uniform for all clients without exception. Our colleagues at the reception tried to explain the situation to you repeatedly and find a solution, however, without meeting these basic conditions, we really could not allow you to see the hygienist. It was therefore not an individual decision or reluctance, but a matter of adhering to clearly stated rules. We are sorry that you traveled for a long time and that the situation was unpleasant for you, on the other hand, we believe that it is understandable that a medical facility must strictly follow these procedures. Thank you also for mentioning the refund, which we have made immediately. Best regards, The Clinic Team
I went to the dental hygiene with my son and everything was perfect. I was most satisfied with the approach, communication during the procedure and of course with the result. Thank you
Reply from the clinic
Dear Ms. Barboro, Thank you very much for your beautiful review! We are very pleased that you and your son were satisfied with the dental hygiene and that you appreciated our approach and communication during the treatment. We are glad that you were also satisfied with the result. We look forward to your next visit! Best regards, The Clinic Team
Elated approach. If you are just an ordinary person and you have some trauma, they will take care of harassing you. There is no adequate communication - they sent personal documentation and did not even verify the address - they simply sent …
I feel scammed and deeply uncomfortable with my experience here. I had a written quote for 1,560 CZK, yet I was overcharged. What is most concerning is that the doctor bypassed the reception desk and insisted I pay her directly in her office. Even when I showed her the email from the clinic confirming the lower price, she refused to honor it and charged me 1,800 CZK. The clinic’s later…
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"apology" via email admitted they gave me the wrong info but offered no refund or resolution. When a doctor ignores a written agreement to take more money from you privately in their office, it feels like a predatory practice. Extremely unprofessional and untrustworthy. Avoid this place if you value transparency UPDATE (April 2026): Following my initial review, the clinic’s management reached out to resolve the situation. They have since issued a refund of the fees in question. While the original experience was frustrating, I appreciate that they at least took accountability and made an effort to rectify the mistake.
Reply from the clinic
Dear Ms. Picarella, We sincerely apologize for this situation and for any discomfort it may have caused you. We would like to assure you that the price difference has already been refunded, and we truly regret the confusion in our communication, which we acknowledge was on our side. As you have already attended an initial dental hygiene appointment at our clinic in the past, our system does not allow this type of visit to be charged again, even though it was unfortunately confirmed by our reception. We are very sorry for this inconsistency. Regarding the payment process, we would also like to kindly clarify that, as the reception is located further from the dental hygiene center, it is standard practice in our clinic for patients to settle the payment directly with the hygienist. This is done for patient convenience and is a common procedure. We truly appreciate your feedback and the fact that you have visited our clinic. Your trust is very important to us, and we are sorry that this experience did not meet your expectations. Best regards, Team The Clinic
I recommend them to everyone! Great human approach. Luxurious result! Dealing with them, you know that the result will be of high quality. There is nothing to criticize. They have already helped me a lot twice immediately.
It was my first visit and I was immediately blown away. The receptionists were very pleasant and helpful. The doctor was pleasant, reassuring and skilled. The procedure itself was very quick. He explained everything, including the aftercare.
Reply from the clinic
Dear Ms. Chlad, thank you for your kind and detailed review. We really appreciate your trust, especially during your first visit and such a demanding procedure as the removal of the eights. We are pleased that you felt comfortable with us, both at the reception and during the treatment itself, and that everything went quickly and was explained to you clearly. We wish you a smooth healing and we look forward to your next visit. Best regards The Clinic Team
Went for wisdom tooth. They were professional and very good. Foreigner friendly.
I can only recommend this clinic. I had both lower wisdom teeth extracted here at once. Communication from the staff was very good from the very beginning and the receptionists were very nice. First, we agreed on a consultation that I would undergo the procedure under analgosedation. The “D-day” arrived, I arrived at the clinic at the pre-arranged time, I sat there for a while, then I already…
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suspected that something was going on. After a while, a nurse came to get me and took me to Dr. Rudý’s office. There I was informed that we would have to manage it only under local anesthesia, because the previous general anesthesia had dragged on. First of all, I must highlight the absolutely wonderful approach of Dr. Rudý, who informed me about everything during the procedure, asked if I was coping with everything, and in general, the whole thing went beyond my expectations, quite quickly and without any inconvenience. And a big thank you also goes to the assistant who was present during the procedure. She calmed me down and supported me the whole time, which really helped me cope with the whole situation. Thank you so much for everything!🌸
Reply from the clinic
Hello, Thank you very much for your honest and detailed review of The Clinic. We really appreciate your trust and that you shared your experience with us. We are sorry for the complications in the organization on the day of the procedure and the change in the plan regarding analgosedation. We understand that this may have been unpleasant and stressful for you. We appreciate your helpfulness and the way you handled the whole situation all the more. At the same time, we are very pleased with your words addressed to Dr. Rudý and our nurse. An empathetic approach, continuous information and patient support are absolutely essential for us, and we are glad that you felt in good hands despite the unexpected change. Thank you once again for your kind words and we wish you a quick and trouble-free recovery. We will be happy if you contact us again in the future. Best regards The Clinic Team
A modern clinic combining a professional and human approach to the patient. The entire team is well-coordinated and after arriving at the agreed time I did not have to wait. The treatment was preceded by an X-ray + CT scan with a …
Hello, I would like to share my great impressions from my second visit to The Clinic. I am really glad that I chose this clinic, because everything went without any problems. The staff is great - everyone was very nice, smiling and helpful, which immediately puts you at ease and gives you the feeling that you are in good hands. I really liked that they explained everything in detail and showed…
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d me the planned course of the operation in photos, so I guess I know what to expect and what the result will be. This approach really gave me great confidence and trust in the entire care. Thank you Vlastimil Čech
Reply from the clinic
Dear Mr. Čech, Thank you very much for your beautiful and detailed feedback on your second visit to The Clinic. We greatly appreciate your trust and the fact that you chose our clinic for your care. We are glad that you felt comfortable with us and that our team was able to explain everything to you in a clear way. An individual approach, open communication and thorough familiarization with the surgical plan are key for us - we are all the more pleased that it helped you gain confidence and peace of mind. We will look forward to your next visit and hope that everything continues to go smoothly according to plan. Best regards The Clinic Team
I have been visiting The Clinic for over a year now, and always felt that the patient care was excellent. My dentist, doctor Studeny looks after me and my teeth health. He has carried out various dental procedures over the months, always …
Visited with emergency situation and exceeded my expectations in every way - beautiful and modern clinic with an amazing team. Thanks a lot.
I was at this clinic with MDDr. Artem Kharchenko who cleaned my root canal. His approach was absolutely professional and the procedure was absolutely painless. I also go here for oral hygiene and I must say that everything is also absolutely perfect. The Clinic is the best clinic in Prague, I recommend it to everyone.
Reply from the clinic
Dear Ms. Kotíková, Thank you very much for your beautiful and kind review. We really appreciate your trust and the fact that you found the time to share your experience. We are glad that you were satisfied with both the treatment with Dr. Artem Kharchenko and the dental hygiene, and that the procedure was comfortable and painless for you - this is exactly what we strive for with every patient. We are really pleased with your recommendation and it is the best reward for our entire team. We will look forward to seeing you on your next visit. Best regards The Clinic Team
The Clinic has been recommended by Svět Rovnátek where I had a good experience so I said I'll give it a try. …
Reply from the clinic
Dear Mrs. Videanu, thank you for your comment. We tried to give you professional treatment and … More
I've had an emergency situation and the staff was very helpful and even they connected me to a specialist who didn't work that day. First class service!
Reply from the clinic
Dear client, thank you for your comment. :-) … More
Thank you for the great care, the dental hygienist was absolutely great. Very pleasant, she explained everything to me, careful. Thank you again 🤗 …
Reply from the clinic
Dear Mrs. Kovářová, Thank you for your kind feedback! We are glad that you were satisfied with the dental hygiene and that the treatment was pleasant for you. We will be happy to pass on your thanks to our hygienist. Such words are a great motivation for the entire team. We look forward to seeing you again next time! Have a nice day The Clinic Team
I'm looking forward to the procedure. P. Dr. Hladík is very pleasant. He explained everything to me about what to expect and I'm already looking forward to the procedure.
Reply from the clinic
Dear Mr. Oláh, Thank you for your wonderful review! We are very pleased that you had such a positive experience with Dr. Hladík and that he helped you explain everything clearly and understandably. It is important for us that our patients feel calm and prepared. We are even more pleased that you look at the procedure with confidence. We look forward to your visit! Have a nice day The Clinic Team
The most modern environment, devices, great attitude, high-quality, almost perfect work, but the prices, oh my god, you'll pay an average wage for one treatment there... I wasn't the one treated personally, but an acquaintance and he paid …
Reply from the clinic
Dear Mrs. Vrbová, Thank you for your review, even if it is mediated. Allow us to slightly … More
I completed dental hygiene with Viktoria Fuksová at The Clinic | Centrum Stomatologie Průhonice and I was extremely satisfied. Miss Viktoria is very professional, careful and at the same time kind, she explained everything to me clearly and I felt comfortable during the treatment. I definitely recommend her to anyone looking for high-quality and gentle dental hygiene.
Reply from the clinic
Dear Ms. Dvorská, Thank you very much for such a beautiful review. We are very pleased that you were satisfied with the dental hygiene at Viktoria. At all branches of our clinic, we pride ourselves on top-notch care, a pleasant environment and an individual approach to each client – we are even more pleased that you felt comfortable and in good hands with us. Your recommendation means a lot to us. We look forward to your next visit. Have a nice day The Clinic Team
This is a great dental clinic. Much better than mine in the USA. They all speak English.?i am going back to Prague just for an annual appointment.
They rejected to treat in emergency case, they want to use my situation to ask for DOUBLE MONEY! Don’t ever think to go there the ower is very rude and arrogant. …
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