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Patients

Reviews of Teeth Care Surabaya.

Surabaya, Indonesia. 118 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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The evidence

What patients actually wrote.

4.8

out of 5, from 118 reviews

5 111
4 3
3 0
2 0
1 4
izzahdm via Google 5.0 out of 5
Very friendly service from the admin, receptionist, and doctor. The price is also affordable. Next time I have a dental problem, I'll come here again.🥰🥰 …
Maya Pahlevi via Google 5.0 out of 5
The service was friendly, the doctor was communicative, and the work was very fast. The fillings were done in one set at a time, and it didn't take long. The place is very comfortable and aesthetic. I'm very satisfied, and I'll come back if I need dental care.
humaidi abdillah via Google 5.0 out of 5
The doctor is friendly, willing to accept patient complaints well
Rizalatul Ummah via Google 5.0 out of 5
Recommended Dental Clinic!! 🦷 I had a scaling and aesthetic laser filling treatment. The doctor and assistant were very friendly and patient. The results were really clean and neat. The price was super affordable. 🦷👍
Dwi rada Nenggar via Google 5.0 out of 5
The doctor is very good and friendly. The price is also affordable, the results are also satisfactory.
Azka Nur via Google 5.0 out of 5
Very good, the doctor is super friendly, I once had the experience of being judged by a doctor at a community health center so it was a trust issue, but the doctor here is super nice.
fajrul adillah via Google 5.0 out of 5
The clinic is good, the prices are also good, there are lots of promotions, the doctor is good, he explains things in great detail
Gio Abdillah Hilmi via Google 5.0 out of 5
Just came back from there, doctor. Friendly, good service. Braces installation was painless. Comfortable place, highly recommended.
Aisyah Nur Hidayah -02 via Google 5.0 out of 5
Thank God, I've found a suitable dentist. The doctor is friendly, the place is nice and clean, so I feel at home🥰🦷 …
KHARISMA BALQIST NABILAH via Google 5.0 out of 5
The place is clean, the staff are friendly, the doctor is not grumpy, he gives good explanations. BTW, I had scaling at the dental spa. A thousand stars!
Zuhroh Abadiyah via Google 5.0 out of 5
The doctor is good, the nurses are too, the place is comfortable, the price is cheap but the quality is good😍😍, basically the best dental clinic here …
Kriswatin Marifah via Google 5.0 out of 5
The doctor is friendly, the place is clean, the price is affordable
Elvi Wardahh via Google 5.0 out of 5
The clinic is so clean, the aesthetics are so good awww 🥰🥰🥰 …
Vira Agustin Ambarwati via Google 5.0 out of 5
The doctor is very friendly, kind, and the service is top markotooooop 👍👍 …
Zula Ikha via Google 5.0 out of 5
Very good service.. the admin is humble.. the place is clean.. be healthy teeth
Pinkan Lakeisha via Google 5.0 out of 5
The service was very friendly and good, and the doctor was very pleasant to consult with. 🥰🥰 …
Fitri Anggraiin via Google 4.0 out of 5
The service is good, informative and fast response 👍 …
nathanrafasya rafalino via Google 5.0 out of 5
Recommended tooth extraction for my 6 year old child, the doctor and nurse were patient and the results were satisfactory, thank you...
Eky Dwi Susanti via Google 1.0 out of 5
At first everything was very good, the doctor's service was also very good. I even brought my husband and recommended it to my office friends to go there. But now it turns out the service from the admin is very rude in my opinion. Because this is the first time I've been billed on WA after I haven't been able to come for a check-up several times. Because my condition is indeed prevented and also…
Read the rest of this review

just finished a check-up at the beginning of last month when I should have had a check-up every 2 months. I'm really sorry, but what, are you just so afraid I'll run away without paying? Can't you just wait for me to come to the check-up and then bill? I know it costs quite a bit there, my treatment there is outside the price of braces. It's a shame if everything is good but only because of the admin model when I asked his name didn't reply after I paid the remaining installments in full. Eventually, patients will move clinics just because of trivial things like this. FYI, this incident is not the first time this has happened to me, and it also happened to my friend before.

Reply from the clinic

Hello Ms. Eky Dwi Susanti, we sincerely apologize for the inconvenience you experienced with our administrative services. We are very grateful for your trust in us, who have recommended our clinic to family and colleagues. We regret that your experience was hampered by the unwelcome communication from our admin team. We have forwarded your feedback regarding our billing procedures and admin responses to management for rigorous evaluation to prevent a similar incident from happening again. We greatly appreciate your loyalty as a patient. Thank you for your support in improving our services.

frieska saja via Google 5.0 out of 5
A cozy, comfortable place, good service, friendly, recommended dental care at an affordable price, good results..🥰 …
jini ayu puspita sari via Google 5.0 out of 5
Good service. The doctor and assistant are friendly. I won't regret booking here again, and the doctor's explanations are also easy to understand. Thank you, Teeth Care Surabaya.
Kyky Erwanata Putri via Google 5.0 out of 5
Very satisfied with the results, lots of promotions too 🫶🏼 …

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