Patients
Reviews of TAG Clinica Odontologica.
Florianópolis, Brazil. 111 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 111 reviews
I went for a consultation because I'm experiencing sensitivity, but it didn't last 20 minutes! He did a cleaning and said everything was fine, no cavities or anything, and told me to use toothpaste for that sensitivity. The next day I went to another dentist who found 3 very clear cavities. I believe that because I have insurance, they gave it less importance. I don't recommend him.
Reply from the clinic
Hello, thank you for sharing your experience. We are sorry to hear that you were dissatisfied. However, we were unable to identify your appointment in our system based on the information provided. We work with rigorous protocols, including detailed clinical examinations and, when necessary, X-rays to ensure accurate diagnoses. We would very much like to better understand what happened in your case. Please contact us directly so that we can investigate the situation and clarify any possible misunderstanding. We are available to help.
Impeccable service, super helpful and friendly. Since I moved to Florianópolis, he's been the best dentist I've ever found.
Reply from the clinic
Hello Larissa, thank you so much for your feedback. We are very happy to know that you had such a positive experience with us and that you consider us the best dentist since you arrived in Florianópolis. Our team is dedicated every day to providing attentive, careful, and high-quality service. It is very gratifying to receive this kind of recognition. It will be a pleasure to continue taking care of your smile.
The best service from arrival to departure, Dr. Marcelo is very kind. I had two wisdom teeth extracted, the post-operative care was outstanding, and the online support was too. Thank you all 🤩 …
Reply from the clinic
Hello Aldo, thank you so much for your feedback and kind words. We are very happy to hear that you had a positive experience from reception to post-operative care. Dr. Marcelo and the entire team are dedicated to providing careful and comprehensive care, including follow-up after procedures. It is very gratifying to know that this made a difference for you. Thank you for your trust, and it will be a pleasure to care for you whenever you need us.
I was seen by Dr. Guilhermo for routine procedures in addition to a dental implant. He is an excellent professional, very friendly and attentive. I am grateful to him for the care and also to the entire TAG team.
Reply from the clinic
Hello Valdeni, thank you so much for your feedback and for sharing your experience. We are very happy to know that you received excellent care from Dr. Guilhermo and felt welcomed throughout all the procedures. Our team is dedicated to providing attentive and high-quality care at every stage, and it is very gratifying to know that this made a difference for you. Thank you for your trust, and it will be a pleasure to continue caring for your smile.
Relieved to have found such a good, reliable, tech-savvy, and gentle-handed dentist; I highly recommend him (I'm even thinking of putting up a poster of him on the wall).
Reply from the clinic
Hello Madu. Thank you so much for your feedback and trust. We are very happy to know that you felt safe and well taken care of, and that our approach made a difference for you. Your comment made us very happy, especially the part about the poster! We always work to offer careful, modern and high-quality service. Thank you for the recommendation and it will be a pleasure to take care of your smile whenever you need it.
Excellent service and professionals. I highly recommend them!! 😍 …
Reply from the clinic
Hello Adriely. Thank you so much for your feedback and recommendation. We are very happy to know that you had an excellent experience with our team. We always work to offer quality service and it is very gratifying to receive this recognition. It will be a pleasure to take care of your smile whenever you need it.
I scheduled a cleaning, and honestly, it was a quick clean. I think the dentist didn't spend 10 minutes cleaning, she just ran a tool near the base of the tooth and then asked me to rinse with fluoride. I've never seen a cleaning like that, totally clueless. In addition to barely cleaning, she also tried to push the sale of an expensive bruxism splint that the plan doesn't cover. The impression…
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I got was that she did anything just to try to sell something on the side. I don't recommend her and I'll never go back.
Reply from the clinic
Hello Michelle. We are very sorry to hear that your experience at TAG Dental Clinic did not meet your expectations. This is not the standard of care we strive to offer our patients. Cleaning should be performed with all due care and attention, and we understand your frustration with the situation. Regarding the recommendation of the bruxism splint, it is indicated in some specific cases for oral health, but it should never create a feeling of imposition. We take your feedback very seriously and would like to better understand what happened so we can investigate internally and improve our services. Please contact us directly so we can discuss the situation, clarify it, and, if possible, find a way to resolve it for you. Your opinion is very important to us.
Excellent! Dr. Guilhermo is an excellent professional, great service, fair price! I had an implant done and it turned out perfect!
Reply from the clinic
Hello Adriano, thank you so much for your feedback and for sharing your experience. We are very happy to know that you were satisfied with the result of your implant and with Dr. Guilhermo's care. We always strive to offer a quality service, paying attention to detail and providing fair and transparent care. It is very gratifying to know that we achieved this goal with you. Thank you for your trust, and it will be a pleasure to continue taking care of your smile.
Really accessible, easy to get in touch with, speaks English, and takes care of emergency situations even for tourists
Reply from the clinic
We sincerely appreciate your kind feedback. Providing accessible and effective service is our highest priority. We are pleased that our communication and services met your expectations, even in urgent situations. If you require further assistance or have any questions, please feel free to contact us. Thank you for trusting in our care, and we look forward to serving you in the future.
Welcoming space and great service! I was seen by Dr. Ana Paula, and I recommend her work and the entire clinic.
Reply from the clinic
We deeply value your generous feedback. Providing a welcoming environment and quality care are our priorities. We are pleased to know that your experience with Dr. Ana Paula met your expectations. Please do not hesitate to contact us if you need further assistance or have any questions. Thank you for recommending our team, and we look forward to serving you again soon.
I've been receiving treatment at Tag for a year now, through Uniodonto. I'm very well taken care of. They even do an x-ray before the consultation. Very practical and efficient.
Reply from the clinic
We sincerely appreciate your positive feedback. Your satisfaction with our services and the convenience we offer are of utmost importance to us. We are committed to maintaining the quality and promptness you highlighted. Please do not hesitate to contact us if you have any questions or need assistance. Thank you for choosing us, and we are always at your service.
I receive orthodontic treatment from Dr. Vanessa and other clinical treatments from Dr. Letícia. They are both highly professional, dedicated, and attentive. Appointments are always punctual and personalized. I highly recommend them.
Reply from the clinic
We sincerely appreciate your positive feedback about our clinic. We are very happy to know that your experience with Dr. Vanessa and Dr. Letícia was satisfactory and that the service met your expectations. Our goal is always to provide accurate and personalized service for each patient. It was a pleasure to assist you, and your recommendation makes us very happy. We will continue to dedicate ourselves to ensuring exemplary service. If you need anything else, we are at your disposal.
My experience with TAG was extraordinary, from the receptionist Bruna to Dr. Guillermo, a high-quality professional who was very kind and attentive. The doctor explained the entire treatment calmly and clearly, and the attention I received even after the surgery was incredible. Thank you so much for taking such good care of me ☺️
Reply from the clinic
We are immensely grateful for you sharing such a positive experience at our clinic. It is rewarding to know that our reception and clinical care teams met your expectations with care and clarity. Our commitment is to offer exceptional service, and your satisfaction motivates us to continue improving. Thank you for choosing us to care for your oral health. We are always here to serve and support your future needs.
I found out about the place through a recommendation and was seen by Dr. João Porto, an excellent and very attentive professional.
Reply from the clinic
We are very grateful for you sharing your positive experience with us. We are happy that Dr. João Porto provided you with such friendly and high-quality care. Our team is dedicated to maintaining excellence in the service we provide. We appreciate your trust in our clinic. We remain at your disposal for any future needs.
Impeccable service! I had my two wisdom teeth extracted by Dr. Guillermo and the experience was excellent from beginning to end. He is extremely careful, patient, friendly, and professional. He made me feel very safe, was incredibly calm (and the surgery didn't hurt at all!). The post-operative care was also full of attention and affection. I recommend him wholeheartedly for any type of procedure.…
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The receptionists are equally amazing: friendly, welcoming, and very helpful.
Reply from the clinic
We are immensely grateful for you sharing such a positive experience with us. We are happy to know that you felt safe and well cared for throughout the entire process. Our goal is always to ensure a welcoming environment and excellent service. Please feel free to contact us if you have any future needs. We will continue to work towards your complete satisfaction. Thank you for your recommendation and trust in our team.
I was treated at TAG Dental Clinic by Dr. Guillermo, an excellent professional who clearly explained each step of the treatment and its cost. Thank you for your kind and personalized attention! I always felt well cared for! I also want to thank all the staff who work there!
Reply from the clinic
Hello Nury! Thank you so much for choosing TAG Dental Clinic during your stay in Florianópolis and for sharing your positive experience. We are happy to know that we were able to help you during your vacation and that our service met your expectations. We work to offer quality care and a welcoming atmosphere to everyone, including those just passing through the city. We greatly appreciate your recommendation and will always be available should you need us again! Sincerely, TAG Dental Clinic Team
I received excellent service from everyone on the team. The clinic has a great environment – clean, modern, and welcoming. The team of dentists is highly competent and concerned with the patient's comfort during and after procedures, instilling confidence and peace of mind in the patient.
Reply from the clinic
Thank you so much for taking the time to leave us such a positive review. We are very pleased to know that our team was able to provide service that met your expectations. It is always our goal to offer a welcoming environment and treatments performed with excellence. We are committed to maintaining the high standard of care and comfort that you mentioned. Should you have any future needs, please do not hesitate to contact us. Your satisfaction is very important to us.
Dr. Guilhermo, I would like to thank you for the excellent service we received during these consultations. I was very satisfied with the care, attention, and professional way we were treated. It's always good to be seen by someone who inspires confidence and dedication. Congratulations on the great work done. I emphasize that the welcoming and service provided by you and your assistant are…
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fundamental to our safety. From reception to the actual consultation, everything is done with great excellence. Thank you.
Reply from the clinic
We are deeply grateful for you sharing your positive experience with us. For us, it is fundamental to ensure that each patient receives excellent and personalized care. We are pleased that Dr. Guilhermo and our team met your expectations. Your comments motivate our team to continue working diligently and continuously improving. Should you require further assistance, please do not hesitate to contact us. Your satisfaction is our highest priority.
My experience with Tag Odontologia was the best possible. I had recently moved to Florianópolis and needed to find a trustworthy dentist, and Dr. Guillermo was undoubtedly the best choice I could have made. He explained the entire treatment calmly and clearly, always updating me on the next steps at each appointment. This made everything much smoother and without surprises. I recommend him without…
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hesitation! Excellent professional.
Reply from the clinic
We are very pleased to hear that your experience with our clinic was so positive. The satisfaction and well-being of our patients is our priority. It's great to know that our efforts to maintain clear and straightforward service have been noticed. Your recommendation is very important to us, and we are always available when you need us. Thank you for sharing your detailed feedback. We hope to continue to meet your expectations.
I am treated by Dr. Danielle, and in addition to her professionalism, she is very respectful, caring, and has a magic touch. If you have children or are sensitive, you will certainly approve! Wonderful service!!! Nadia is also a wonderful …
Reply from the clinic
We are immensely grateful for you sharing your positive experience with us. It is gratifying to know that the care provided by Dr. Danielle and our entire team offered you comfort and satisfaction. Our commitment is to provide high-quality … More
I was seen by Dr. Guilhermo, and this was the best clinic I've ever been to in Florianópolis!! Excellent service. I was very relieved because my problem was resolved quickly, efficiently, and kindly. I was informed of every step of the …
Reply from the clinic
Thank you so much for sharing your experience with us! We are pleased to know that you felt comfortable throughout the process and that our team's efforts met your expectations. Ensuring that each patient is well-informed and at ease during … More
My experience was bad. The professional who treated me wanted to charge separately for the extraction of my lower wisdom tooth, even though it's a procedure covered by my health plan, which is improper according to ANS (Brazilian National …
Reply from the clinic
Hello Marcelo! Thank you for your feedback, and we regret that your experience did not meet your expectations. We would like to clarify that, at our clinic, we follow rigorous clinical … More
My first appointment was a very good experience. The dentist at TAG Odontologia welcomed me very warmly, I had my teeth cleaned and didn't feel any pain. I recommend their service.
Reply from the clinic
Thank you so much for sharing your positive experience with us. We are delighted to hear that your first appointment was comfortable and that our team welcomed you warmly. At TAG Dental Clinic, we strive to ensure our patients receive … More
Excellent service. I was very well attended to by Dr. Guillermo, an extremely attentive and careful professional. He explains the details of each procedure that will be performed and why it should be performed in a very clear way. I highly recommend him!
Reply from the clinic
Thank you for sharing your experience with us. We are truly pleased to know that Dr. Guillermo exceeded your expectations with attentive care and clear explanations. At TAG Dental Clinic, we strive to ensure our patients feel well-informed … More
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