Ground Floor/73 Symonds St, Auckland, New Zealand
SmileJet AI Audit Score for Symonds Street Dental Centre: 7.4/10 overall. Authenticity: 8/10 — Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.. Treatment Quality: 7/10 — Baseline 7: reviews and materials analyzed. No deductions applied. Final 7.. Cleanliness: 6/10 — Baseline 7: hygiene protocols described. Final 6.. Team: 8/10 — Baseline 8: dentist Dr. Karl, Dr. Grayson named. Final 8.. Price Value: 7/10 — Baseline 8: transparent and competitive treatment costs. Final 7.. Tourist Suitability: 8/10 — Baseline 8: tourist support offered. Final 8.. Summary: This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism. Key strengths: Led by experienced dental specialists including Dr. Karl; Partners with leading laboratories for high-quality restorations. Confidence: High. Based on 50 reviews and 2 sources. Audited 25 May 2026.
SmileJet AI Audit
Confidence
● High
Audited 25 May 2026
Authenticity
8
Treatment Quality
7
Cleanliness
6
Team
8
Price Value
7
Tourist Suitability
8
"This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism."
Highlights
Score Breakdown
Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.
Baseline 7: reviews and materials analyzed. No deductions applied. Final 7.
Baseline 7: hygiene protocols described. Final 6.
Baseline 8: dentist Dr. Karl, Dr. Grayson named. Final 8.
Baseline 8: transparent and competitive treatment costs. Final 7.
Baseline 8: tourist support offered. Final 8.
Important — about this score
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This score is an automated, opinion-based assessment generated by SmileJet's proprietary AI algorithm from publicly available information — including aggregated third-party reviews, clinic-published materials, and other open-source signals. It is not a statement of verified fact, a professional medical opinion, or an endorsement, and individual experiences may differ.
How the algorithm penalises scores
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These adjustments reflect algorithmic signal-weighting only and do not constitute an allegation of any specific wrongdoing by this clinic or its staff.
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Symonds Street Dental Centre is an established general dental clinic located on Symonds Street in Grafton, Auckland, New Zealand. Operating since 1994 at its current location, this clinic represents over 60 years of combined dental expertise and commitment to patient care. Symonds Street Dental Centre serves families and individuals throughout Auckland with a focus on long-term dental health and comprehensive oral care in a relaxing, comfortable environment.
Symonds Street Dental Centre distinguishes itself through three compelling advantages. First, the clinic boasts over 60 years of accumulated dental expertise, with experienced dentists Dr Andrew Grayson and Dr Karl Johnston leading a professional team. Second, the facility offers free parking directly below the surgery with a City Road entrance, removing access barriers for Auckland patients. Third, the clinic delivers a 4.9-star patient rating across 78 reviews, demonstrating consistent excellence in patient satisfaction.
Symonds Street Dental Centre provides comprehensive dental services for all ages. Core offerings include full mouth examinations for thorough oral health assessment, professional hygienist services for preventive care and cleaning, and cosmetic dentistry for smile enhancement. The clinic supports long-term patient relationships through continuous, personalized dental care. General dental services encompass preventive, restorative, and cosmetic treatments delivered with state-of-the-art technology.
Symonds Street Dental Centre is led by experienced dentists Dr Andrew Grayson and Dr Karl Johnston. The clinic employs a professional team of dental hygienists and support staff dedicated to delivering exceptional care. The team's collective experience spanning over 60 years ensures patients receive expert treatment across all dental disciplines. Each team member contributes to the clinic's reputation for quality, comfort, and personalized attention.
Symonds Street Dental Centre utilizes state-of-the-art technology and premium materials to support accurate diagnosis and effective treatment. The modern facility is designed to provide a relaxing, comfortable environment where patients feel at ease during their dental visits. The investment in contemporary equipment and clinical materials reflects the clinic's commitment to delivering high-quality dental care in Auckland.
The clinic prioritizes patient convenience and accessibility. Symonds Street Dental Centre offers online appointment booking through their integrated dental hub system, allowing patients to schedule visits at their convenience. For patients requiring extensive treatment, interest-free financing options are available for treatments exceeding $200. This flexible approach removes financial barriers and enables more patients in Auckland to access quality dental care.
Symonds Street Dental Centre is conveniently situated at 73 Symonds Street in Grafton, Auckland 1010, with free parking available directly below the surgery via the City Road entrance. Located in the Auckland suburb of Grafton, the clinic is easily accessible from the CBD and surrounding areas. Regular operating hours Monday through Friday, with extended Thursday appointments, accommodate working professionals and families seeking dental care in central Auckland.
4.9
★ 159 reviews
Kate Shepley
March 2026 · ★ 5
Karl took the time to explain aspects of my care and treatment which was very much appreciated. I was welcomed at the front desk and I found all staff to be very helpful.
Max Pendleton
March 2026 · ★ 5
Friendly, efficient, and experienced enough to notice things that none of my previous dentists had recognised. Went in today with painful gums as a newcomer, walked away with knowledge of what's happening, a cure, and how to prevent it in future. Will definitely be my go-to dentist now.
tiff C
March 2026 · ★ 5
Both the dentist and the dental hygienist are amazing! Best service and dental experience I've ever had.The facilities are great too. Highly recommended.
Edouard Gadesaude
March 2026 · ★ 5
Really good dentist, took care of my root canal problem. Karl is trustworthy and professional and the team is great in general. AAA+
Alvin Cabayan
March 2026 · ★ 5
Karl is my dentist and he is great. The facilities are up to date and they are very polite with their patients. I am lucky to find this clinic.
Paul Pooke
March 2026 · ★ 5
Went in for my routine check up, firstly the practise is beautifully decorated, super clean and the staff make you feel at ease, friendly and professional. Could not ask for a better dentist, especially if it's not you're favourite thing to do they really make you feel special
Ben Fulton
March 2026 · ★ 5
Karl was great. Professional yet friendly and above all service with a smile. Receptionist (Cathy) was also very friendly and genuine. Fitted me in at short notice and did an outstanding job, would recommend
Chris Bowen
March 2026 · ★ 5
The Symonds Street dental practice saw me at short notice when I was visiting Auckland. Karl was thorough, kind and did a great job.
Tahuvahine Robati-Morunga
March 2026 · ★ 5
Highly recommend Karl Johnston and his staff who are awesome, always friendly and make me feel at ease while am there. He knows I will only visit him if I have to always hate going to the dentist and he always used plenty of numbing cream so I can't feel the needle for local anaesthetic. He explains what's wrong and then what he can do and always explains what's happening as he goes along with your treatment. Now the bonus part is you can choose what sounds you want to listen too it just help me to relax more and not focus on the sound of the drilling. ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
David Pipe
March 2026 · ★ 5
Andrew was great, sorted my aching tooth the day before i left on holiday so i could have a pain free trip. Definitely recommended. Cheers Andrew.
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★ 4.9 (159 reviews)
