Patients
Reviews of Sydney Top Dental.
Ho Chi Minh City, Vietnam. 228 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.9 out of 10
Overall score
Sydney Top Dental is a well-established Ho Chi Minh City implant clinic with a verifiable lead dentist credential (MSc University of Sydney), ZAGA affiliation, and unusually comprehensive tourist logistics including airport pickup, accommodation coordination, and daily transfers. The review pool shows zero verified reviews across 228 total and contains a suspect review from an account bearing the clinic name, which reduces confidence in the rating. A single 2-star review alleges post-deposit drop-off in senior doctor involvement, worth noting for high-spend patients.
Authenticity
5/10Baseline 7: real clinic, named doctors, specific procedure reviews. -2 medium manipulation: 0 verified of 228, one review from account named after clinic, heavy coordinator-praise pattern.
Treatment quality
6/10Baseline 7: all-on-6, zygomatic, zirconia described specifically; one infection case handled. -1 manipulation-linked quality uncertainty; one 2-star reports post-deposit doctor bait-and-switch.
Cleanliness
7/10Baseline 7: multiple reviews cite clean, modern facility; District 1 Vinhomes location implies premium standard. No negative cleanliness reports. Final 7.
Team
7/10Baseline 7: Dr. Hai holds verifiable MSc Univ of Sydney + ZAGA + ITI memberships. Harvard listed as certificate not degree. Four named doctors. Dr. Long credentials are vague.
Price value
7/10Baseline 7: many reviews cite strong savings vs Australia/NZ; full-package tourism model adds perceived value. No price list published. Final 7.
Tourist suitability
9/10Baseline 9: airport pickup, fast-track customs, accommodation/flight booking, daily hotel transfers, English-speaking coordinators, WhatsApp pre-trip, District 1 hotel district. Exceptional.
What comes up well
- Dr. Nguyen Ngoc Hai holds verifiable MSc from University of Sydney and ZAGA Center status
- Full-service tourist logistics: airport pickup, fast-track customs, accommodation, daily transfers
- Handles complex cases: zygomatic implants, all-on-6, full-arch rehabilitation
- District 1 Vinhomes Golden River branch suits hotel-based international visitors
- English-speaking named coordinators praised repeatedly for pre- and post-op support
Points to weigh
- 0 verified reviews across 228 total; one 5-star review posted by account named after the clinic itself
- One 2-star review alleges senior doctor absent after deposit; follow-up handled by unqualified assistants
- Harvard credential marketed as certification without clarifying it is a short-course certificate program
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 228 reviews
From first contacting Sydney Top Dental and being introduced to services by Liam we have had nothing but a wonderful experience . Liam made the entire experience very professional but also personal. All the staff at top dental were wonderful , welcoming and very caring. Opting to go overseas to seek treatment was a very daunting decision l, but I can honestly say that the moment we were met by…
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staff at the airport right up to being dropped back at the airport , Liam was always available to support us, answer any questions and make our trip as smooth and easy as possible. My husband had what I’d consider to be quite major work done on his teeth. The downtime was minimal , any pain was managed well and we are all over the moon with the results. A healthy mouth with a fresh, natural smile to be proud of. Being able to have downtime and a holiday while the treatment and recovery took place and still come in cheaper than local quotes in Australia , was a huge bonus. I would not hesitate to highly recommend Sydney Top Dental.
Reply from the clinic
Dear Kristal, Thank you so much for taking the time to share such a thoughtful review 💙 We’re truly glad to hear that your entire journey from the very first message to the moment you flew home. Liam and all of our staff will be so happy to know their care made this big decision feel easier and that your husband’s treatment and recovery went so well. Hearing that you’re both over the moon with the results means the world to us. Wishing you and your husband great health, confidence, and many bright smiles ahead ✨
We have recently visited the Sydney Top Dental clinic in Ho Chi Minh City , for pre arranged dental repairs . Travelling to another country for medical reasons , is fraught with anxiety, and is a huge leap of faith and trust. We did not need to be concerned . Following a number of emails and phone calls to Lydia , our personal dental consultant at the clinic , we were comfortable with the decision…
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to proceed. From the moment we arrived , until the moment we left , it was faultless. Lydia organized everything . The dental staff, technicians , and doctors , were wonderful . Friendly , welcoming , and totally professional , with everything they did . The facilities , equipment and care were first class . To say I am happy with the results is an understatement. I am ecstatic .!! I would recommend Sydney Top Dental to anyone considering dental care , and especially endorse Lydia to be their go to personal consultant at the clinic . Thanks to everyone . Lesley Whyte.
Reply from the clinic
Dear Lesley, Thank you for sharing such a heartfelt and detailed review 💙 Travelling overseas for dental care is never an easy decision, and we’re truly grateful that you placed your trust in our team. Lydia was overjoyed to read your message, she always strives to make each step clear, stress-free, and it means so much to know her support helped you feel confident throughout the journey. Hearing that your entire experience from arrival to departure felt faultless, and that you are genuinely ecstatic with the results, is the greatest reward for all of us. Wishing you continued comfort, confidence, and plenty of bright smiles ahead ✨
Sydney Top Dental is the best experience in dentistry that I’ve had in my life. From the technology and the obviously clean and high end offices and equipment, this is what top shelf, first rate, world class dentistry looks like - and it’s in a place as amazing as Ho Chi Minh, Vietnam. Thank you Cole and the team at Sydney Top Dental, I am forever in your debt, truly. Josh
Reply from the clinic
Thank you so much, Josh, for such an incredible review. We’re truly grateful for your kind words. Knowing that your experience with our technology, facilities and team made such a strong impression really means a lot to us. Cole and the entire Sydney Top Dental team are so happy to have been able to support you throughout your treatment. Wishing you great health, confidence, and many bright smiles ahead. Hope to welcome you back in Vietnam one day! 😊✨
I had Crowns, Implants and Root Canals done here, fantastic service and treatment, amazing price. Very well looked after by Lala and the team!
Reply from the clinic
Dear Mark, Thank you so much for your wonderful review 💙 We’re really glad to hear you had a great experience with your crowns, implants, and root canal treatments. Lala and the whole team loved looking after you and we have to say, that bright new smile looks fantastic on you. Handsome photo, Mark! 😄 Wishing you plenty of confidence and happy smiles ahead ✨
Great place to go for dental work. Professional advice and treatment. Lydia is a great support coordinator. She coordinates all appointments gives advice and ensures you get quality dental care. All of my family from Australia have been to Top Sydney Dental in Ho Chi Minh and are very happy and satisfied with all dental services we have received...
Reply from the clinic
Dear Paul, Thank you for your kind words and for trusting Sydney Top Dental for your dental care. We're delighted to hear that you and your entire family from Australia have had positive experiences with us. Lydia will be so happy to know her support and coordination made everything smooth, clear, and stress-free. Ensuring that patients feel well-cared for at every appointment is exactly what we strive for. Thank you again for recommending us! it truly means a lot. Wishing you and your family continued good health and confident smiles! ✨
My husband had all on 6, top and bottom at Sydney dental. Everyone from Kate to the drs were terrific. We have been singing their praises to everyone we know. At least 3 people we have spoken to about Sydney dentals are looking at going there in the future. My husband is beyond happy with his new teeth and the care and professionalism of all the staff. We highly recommend Sydney dentals Ho Chi…
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Minh. They done everything in their power to make this experience memorable. Sending sincere thanks and gratitude to all Frank and Annette x
Reply from the clinic
Thank you so much, Frank & Annette, for sharing your experience with us. It means a lot to our whole team to know that the care, professionalism, and support you received made this journey memorable for your husband and that he’s truly happy with his new teeth. Kate and the doctors will be so touched by your kind words. And those photos… your smiles are absolutely wonderful! Wishing both of you many happy, healthy, and confident years ahead. 💛
Had a fantastic experience with Sydney Top Dental. Was absolutely professional from beginning to end. Lydia took control from the beginning on there Facebook page right through to my exit at the airport. The environment was clean and professionally run and was picked up from my hotel and dropped off daily in a very modern car. Lydia was communicating with me daily and made sure everything was…
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running smoothly . I can't recommend these guys highly enough and are organising a return trip to get more work done in the future. Thank you Lydia and Sydney Top Dental. Regards Mat Hodge
Reply from the clinic
Thank you so much, Mathew for sharing your experience with us. We’re really glad to hear that everything felt smooth from the very first message all the way to your trip home. Lydia will be so happy knowing her support helped make the whole process easy and stress-free for you. It means a lot to our team that you felt comfortable, informed, and well looked after throughout your stay. We truly appreciate your trust and your recommendation. Wishing you great health and looking forward to welcoming you back on your next visit to Ho Chi Minh City! 🙌😊
From the start ( first contact ) Liam has been very helpful. From booking our flights, fast tracking us through customs, meeting us at the airport, coordinating our accommodation & transfers to & from accommodation to clinics. Everything was streamlined & Liam anticipated our every need. We were welcomed & treated like family. We are happy with the outcome & look forward to our return journey.…
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Thank you Liam, Ian & Justine Wotherspoon
Reply from the clinic
Thank you, Ian and Justine, for taking the time to share your experience. Reading your message truly made our team’s day. It’s wonderful to know that every step felt organised and effortless for you both. Liam is especially touched by your kind words and is glad he could support you throughout the journey. We’re delighted that you felt cared for and comfortable during your stay. Wishing you both continued health and happiness, and we’ll be very excited to welcome you back whenever you return to Vietnam. 😊✨
Kia Ora from Aotearoa New Zealand. My experiance with Sydney Dental is nothing but amazing. The support, the information and the most important the cost, is world class. I have told many family members not to think twice and journey to Vietnam and put their trust in Sydney Dental. This is my opinion 100%
Reply from the clinic
We’re so glad to hear you had such a positive experience! At Sydney Top Dental, we believe in treating every patient with the same care and attention we’d give to our own family. Thank you for your trust, we hope to see you again soon!
Could not recommend Sydney TOP Dental and the Team enough! Their work is so thorough and with the highest quality! Our Dental Consultant Kate went above and beyond with every questions/concerns and sits with you every step of the way making sure you are the most comfortable and supported you could be. They arrange all pick ups & drop offs from your hotel to the Dentist and check on you multiple…
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times a day after any procedure you have had done. Sydney Top Dental isnt just a business, they become family! Thankyou for everything ❤️
Reply from the clinic
Thank you so much, Kirstie, for such a heartfelt review. It means a lot to us to hear that you felt supported, comfortable, and cared for every step of the way. Kate will be absolutely thrilled reading this, she puts her whole heart into looking after her patients, and your words truly make it worthwhile for her and the whole team. And your smile in the photo… absolutely beautiful! Bright, confident, we’re so happy to see you smiling like that. ❤️ Wishing you lots of happiness and even more reasons to smile every day! ✨
Clean clinic, hospitable staff, good consulting, location is near the center. I’m very happy that after my dental treatment at here, I now have healthy teeth and can eat normally again. I’ll be recommending my aunt to come here for a check-up next month after she returns from the U.S 👍👍 …
Reply from the clinic
Thank you so much for your kind words, Vi. We’re really happy to hear that your teeth are now healthy and that you can enjoy eating comfortably again - that’s always our goal for every patient. We truly appreciate your trust, and it means even more that you would recommend us to your aunt as well. We’ll be ready to take great care of her when she arrives from the U.S. 🙌✨ Wishing you lots of good health and many happy, confident smiles ahead!
The best service I have ever tried, no hurt, save time. Highly recommend!!! I was referred to this dental clinic by a friend who had orthodontic treatment here. I came to have my wisdom teeth removed and later had a full set of porcelain crowns after my wounds healed. I’ve never felt so comfortable at a dental clinic before. The equipment is very modern, the doctors are extremely professional…
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and the procedures were almost painless with minimal swelling afterward. They also recommended excellent oral care products to help prevent tooth sensitivity.
Reply from the clinic
Thank you so much, Harris, for sharing such an amazing review. We’re really happy to hear that your treatment from wisdom tooth removal to your porcelain crowns that went smoothly and comfortably for you. It’s wonderful to know that you felt relaxed throughout the process and well-supported by our doctors and modern equipment. Your trust means a lot to us, and we’re grateful to your friend as well for recommending us in the first place. Wishing you many years of strong, healthy teeth and a smile you feel proud of every day! ✨
Very satisfied when using the service here, will recommend and come back
Reply from the clinic
The clinic team thanks Ms. Ngoc very much for her lovely message and feels satisfied when using the clinic's services. See you again Ms. Ngoc in the next visits 😊! …
I rarely write reviews but I would recommend this dental clinic to everyone. I work in tourism and have introduced domestic and international customers to come here for dental treatment. The customer care team is very good, professional in both expertise and foreign language skills. I feel very secure when introducing acquaintances to this dental clinic.
Reply from the clinic
Thank you very much, Ms. Que Anh, for taking the time to share your experience at the clinic. Being trusted by Ms. Que Anh and introducing many domestic and foreign customers to the clinic is a great recognition for our team. We are very happy to know that you are satisfied with the quality of expertise as well as the customer care here. The clinic will continue to maintain and improve service standards to bring better and better experiences to you and your acquaintances in the upcoming visits. Sincerely thank Ms. Que Anh and see you again in the near future.
I recently had the pleasure to visit Sydney Top Dental for dental implants and I can confidently say it was a positive experience despite the initial anxiety of being in a new country for such an important procedure. The team was understanding of my concerns and took the time explaining every detail for the procedure and were very reassuring which eased my fears and made me feel comfortable and…
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d confident in their abilities. My consultant is Kate she is a great support and was easily contactable throughout the process if I ever had questions. She ensured that everything went smoothly and even organised for me to be picked up and taken back to my hotel for my appointments. Her friendliness and dedication made the whole journey much easier. What I appreciate most is how much pride they take in their work and their hospitality towards clients. It’s clear that they are hardworking and genuinely care about their patients. I highly recommend Sydney Top Dental for any dental treatment. Their commitment to client comfort truly set them apart. I can't wait to go back and complete my journey in March. 🤙🏼
Reply from the clinic
Thank you so much, Kuegan, for taking the time to share such a thoughtful review. We’re truly grateful that you chose to trust Sydney Top Dental for such an important treatment, especially when traveling abroad can naturally come with a lot of concerns. It means a great deal to our team to know that you felt reassured, informed, and comfortable throughout the process. Kate will be especially happy to hear your kind words, your feedback is the biggest encouragement. We also appreciate your recognition of our team’s dedication and hospitality. Creating a safe, calm, and transparent experience for our patients is at the heart of everything we do. We look forward to welcoming you back in March and supporting you through the next stage of your smile journey. Wishing you great health and confidence until we meet again. 🌟😊
First class / professional- caring attention to detail thanks Malie & all the staff that tendered to my needs !😁❤️ …
Reply from the clinic
Hi Mark, thank you for your kind words. We’re very happy to hear that you felt well cared for during your visit. Malie and our team truly appreciate your trust. Wishing you great health and many more reasons to smile! 😊💛
Had both top and bottom rows of teeth removed, 8 Dental Implants inserted in top row, 6 inserted in bottom row. Procedure carried out September 2025. Permanent teeth to be installed March 2026. Sydney Top Dental were incredible! All the staff were very professional. Superb! Excellent facilities. Cleanliness and attention to detail was sensational! Special mention to Cole. He was instrumental in…
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organizing everything for me. His kindness, caring attitude and support was unbelievable! Thanks heaps. Am looking forward to returning for final stage in March next year. Thank you Sydney Top Dental!!!
Reply from the clinic
Hi Fly, Thank you sincerely for your detailed feedback, it means a great deal to our entire team. We’re very pleased to hear that your first phase of treatment went smoothly and that you felt supported at every step. Cole will be especially grateful for your kind acknowledgement of his dedication and care. Your trust in travelling internationally for such major treatment is something we deeply appreciate, and we’re committed to making your final stage in March just as seamless and comfortable. Wishing you great health until then, and we look forward to welcoming you back soon. ⭐⭐⭐⭐⭐
If you deposit money and follow now, you have to try, except for the first visit where Dr. Hoa consulted, all the visits after that were all assistants, a girl who was confused and didn't know what the customer asked, and couldn't even attach the attachment firmly. ESPECIALLY the attitude of the 2 receptionists was contemptuous, they spoke contemptuously, especially the one wearing glasses. I…
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I CAME TO PAY FOR SERVICES, NOT BEGGARS. There are many similar feedbacks but the dental clinic must not listen!
Reply from the clinic
The clinic team would like to sincerely apologize to Mr. Khongkhong22 for the unsatisfactory experience during the examination at our dental clinic. We understand that every customer who comes to the clinic expects to be listened to, respected and receive the most dedicated care. We are truly sorry to make you feel uncomfortable and not treated properly and take full responsibility. Regarding the feedback related to the receptionist's service attitude, after receiving your feedback, we have reviewed the entire reception process and retrained our staff to ensure that every customer who comes to the clinic is welcomed and supported with an attitude of respect, professionalism and absolute dedication. Once again, we sincerely apologize to Mr. Khongkhong22 and thank you for taking the time to give us feedback so that we can understand the situation. Your comments are an opportunity for us to look back, improve and perfect every day.
Thank you Sydney Top Dental for the Professionalism and care shown before during and after treatment (all on 6 for the top bridge and crowns on the bottom) Dr Hoa for extra implants Dr Nguyen for matching implants with profile. Kind regards Warren TeRangi PS shout out to my man Cole
Reply from the clinic
Hi Warren, Thank you so much for your thoughtful review and for trusting Sydney Top Dental throughout your treatment journey 🙏 We’re truly pleased to hear that you felt well-supported before, during, and after the procedure. Dr. Hoa and Dr. Nguyen will be very happy to know their work brought you comfort and confidence in your smile. And a big smile from Cole back to you, he appreciates the shout-out! 😄👍 Wishing you great health and brighter days ahead. ✨
Just came back from Sydney Top Dental Ho Chi Minh City my treatment was all on 6 on top bridge and crowns on the bottom the Clinic It's self is better equipped than any top rated clinics in Australia or New Zealand and staff by a highly Professionally Dedicated team led by Dr Hai doctor Dr Hua and Dr Nguyen Nurses technician's receptionist and drivers who made my treatment special shout out to…
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Cole THANK YOU.
Reply from the clinic
Thank you for taking the time to share such a detailed review, we truly appreciate it! We’re delighted to hear that your All-on-6 treatment went smoothly and that you felt well taken care of by Dr. Hai, Dr. Hoa, Dr. Nguyen, and the entire support team. Your kind words mean a lot to us. Cole sends his thanks as well, your shout-out made his day! 😄🙌 Wishing you continued comfort and confidence with your new smile.✨
My experience with Sydney Top dental was 👌🏾👌🏾👌🏾👌🏾👌🏾👌🏾👌🏾 "second to none" . Both Dr.Nguyen and Dr.Tuan did a amazing job with my Top and bottom Zirconia bridge and crowns. Also i have to say a BIG tyvm to both Liam and Cole for answering my sometimes annoying phonecalls 😂😅. Both me and son enjoyed both our trips over there HCMC i think we become locals and will be back again for…
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more tiki touring💜💜👍🏾👍🏾👍🏾
Reply from the clinic
Hi Nick, Thank you so much for the amazing review! It absolutely made our day 🙌😄 We’re really happy to hear that everything went smoothly and that you’re loving the work from Dr. Nguyen & Dr. Tuan. Liam and Cole also appreciate the shout-out (and they said your calls were never annoying at all 😂). And we have to say that you’re looking sharp as always, and your son definitely inherited all that good-looking energy too 😎🔥 We’re so glad both of you enjoyed your trips to Ho Chi Minh City. If you’re becoming locals, we’re more than happy to be part of the reason! Can’t wait to welcome you both back for the next tiki adventure 💜💜
My wife actually started the ground work for me and made contact first. I’m not very organised or proactive in most things lol. Anyway she made contact with Sydney Dental Vietnam and was messaging with Lydia Le at the time. Fast forward my wife said you should look at this information regarding your teeth, I had held off for so long. Once I became involved, I started thinking what if I could…
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have a new smile. I went and got a quote in Australia and got a shock of what it was going to cost. At that point thought it was just a pipe dream to smile again. I then found I could apply to my super fund for release of treatment and actually started the process by myself with the help of Lydia at Sydney Dental. It took a lot of effort on my part as I’m not good at detail and filling the form properly. I landed in Ho Chi Minh the 14th October 2025, I am flying out 29th October. I was nervous and worried to start with, however Lydia walked me through the whole process. I got a brand new smile which I’m still getting used to. The staff, the people of this amazing country will always have a special place. I would highly recommend Sydney Dental and making contact with Lydia, their expert team will make a plan just from an X-ray and a couple of photos. Thank you so much Lydia you are a wonderful person and now friend.
Reply from the clinic
Hi Phillip, Thank you sincerely for sharing your journey with us! Your story is truly meaningful to the whole team ✨ We’re glad to hear that the experience became easier and smoother once you and Lydia started working together. Navigating paperwork, planning treatment, and traveling overseas can feel overwhelming, so it means a lot to us that you felt supported and reassured every step of the way 😊 It’s wonderful to know you’re enjoying your new smile, and we’re deeply grateful for your kind words about our staff and the people here in Vietnam. Lydia will be especially touched to know the impact she had throughout your process 🤍 Thank you again for putting your trust in Sydney Top Dental. Wishing you confidence and comfort as you settle into your new smile and we’re always here whenever you need us ❤️
Kate and the team are fantastic. Couldn’t recommend Sydney Top Dental enough especially for someone who’s isn’t too keen on going to the dentist. Trust the process trust the team they are exceptional at what they do I cannot express enough how happy I am with the final result.
Reply from the clinic
Hi Liam, Thank you so much for your wonderful feedback, it means a lot to our team 😊 We’re truly glad to hear that Kate and everyone at the clinic were able to make the experience comfortable, especially knowing you weren’t too keen on dental visits at first. Your trust in the process and in our team is sincerely appreciated, and we're delighted that you’re happy with the final result ✨ Thank you again for choosing Sydney Top Dental!
Hi I’ve recently had all on 6 done at Sydney top dental , from the first time I went I knew I’d made the right decision, these people are amazing I can not fault there work , the care and attention they give is superior , please don’t hesitate to give these professionals a go they are unbelievable, most of the guys and girls can speak English, , the clinic is spotless and welcoming , the first…
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time I went I literally had all my remaining teeth out and the all the implants done in the first session, and honestly I had know pain no bruises just a bit of swelling, for me what made the whole process easy was a girl called malie she told me everything what was happening great communication and care , she was literally at my side all the way such a wonderful person and a great asset to Sydney dental , malie made the whole journey seem so easy she organised everything for me , I’m going back in 6 months to have a check up and clean and I’m actually looking forward to going ha , looking forward to seeing the team and again keep up the good work guys and girls your all amazing hard working people what a great team , and lastly I cannot tell you how happy I am with the results, thank you everyone at Sydney top dental
Reply from the clinic
Hi Paul, Thank you so much for your incredibly thoughtful review, we truly appreciate the time you took to share your full experience 🙏✨ We’re delighted to hear that the All-on-6 procedure went smoothly for you and that you felt well-supported throughout every step. Malie and the entire team will be so happy to know their care and communication made the journey easier for you 😊 It means a lot to us that you felt confident, comfortable, and satisfied with the results. We genuinely look forward to welcoming you back for your follow-up in the next few months ✨ Thank you again for trusting Sydney Top Dental!
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