Patients
Reviews of Sozo Dental Medan.
Medan, Indonesia. 106 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 106 reviews
If there is a 0 star feature, I don't want to give it 1 because this clinic is really a scam. The promotion on Instagram is basic scaling for two people. It turns out there is an additional admin fee of 50k per person. When asked about the total, they said it was 322k. There, they explained the admin section. They said they had a consultation fee of 99. Then they explained what scalings were…
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available. When I went up, they immediately directed me to check my teeth and check them with a tool called "tartar" and they suggested the price would be in the millions. Then I asked for basic scaling, but it turns out they couldn't. If they couldn't, why didn't they explain it from the start? It should have been explained before paying the admin fee and before the consultation. If it was really not allowed, I would have known I wouldn't have come there. It's a scam. Don't come here.
Reply from the clinic
Hello Buti Zahara, Thank you for visiting SOZO Dental and taking the time to leave a review. We apologize for the less-than-satisfactory experience. 🙏 Your feedback is very important to us. This will be used by our team to evaluate our services and improve them in the future. If you would like, please contact our Customer Service team on WhatsApp at 6285182016879 so we can assist you further. Thank you for your understanding, 🙏
Great service, friendly staff, and so was the doctor. I have no regrets choosing Sozo Clinic for my dental treatment.
Very satisfied service and comfortable place, very satisfied with Disozo Dental treatment 👍 …
The doctor was friendly in explaining, the service was also good
Very friendly service, explained well and good for consultation👍🏻 …
Satisfactory, the dentist also gave detailed explanations and recommended treatment that could improve other teeth.
I was very satisfied with the service at the Medan branch of Sozo Dental Clinic. I didn't feel any pain during the treatment. Sozo Dental is the best.
definitely very satisfying, and friendly welcome and very good service
At first Sarah's teeth were bad and then my tooth had a hole on the side
The service is very good, the doctor's treatment and explanation are also very good.
I was very satisfied with the service at Sozo Dental! The friendly and professional dentists provided the right solution for my dental problems. The excellent service, from the registration process to the completion of treatment, made me feel comfortable and confident. I highly recommend Sozo Dental for your dental care needs! 😊 …
Thank you Sozo Dental Medan, a comfortable dental check-up place 😊 …
I made an appointment and it was followed up immediately without having to wait long. My first experience was satisfying, thank you.
Very nice and friendly and the examination was also good.
Progress is very fast and cheap, lots of promos too.
I went for treatment for a toothache and swollen gums. The doctor explained things very thoroughly and easily. Upon arrival, I was greeted by a friendly and smiling receptionist. What I especially liked was that this clinic is open on Sundays, while some other clinics are closed. Overall, so far, I'm quite satisfied.
Good service, satisfying and understandable interaction between doctor and patient. Good facilities.
The service is good and fast, the doctor is also friendly and asks about the patient's needs.
The place is comfortable and clean. Booking a treatment is also very easy via WhatsApp, and you can consult directly from the start. The treatment didn't run late, as it was scheduled for the scheduled appointment. The doctor and nurses were friendly and very professional.
The service is fast and the doctor's treatment is satisfactory.
My visit to Sozo Dental was very satisfying. From the beginning, I was greeted by a friendly receptionist, and the doctor was clearly professional and attentive.
Very satisfying, the doctor's explanation was detailed, before treatment the doctor explained first, and consultations outside the service were also answered very well and satisfactorily.
The service was excellent, all the staff were friendly and very helpful. Thank you👍🏻😉☺️ …
The service is very good and the doctor is kind and clear when explaining.
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