Patients
Reviews of Sorridents Gonzaga Santos.
Santos, Brazil. 177 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.6 out of 10
Overall score
This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism.
Authenticity
8/10Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.
Treatment quality
8/10Baseline 8: reviews and materials analyzed. No deductions applied. Final 8.
Cleanliness
6/10Baseline 7: hygiene protocols described. Final 6.
Team
8/10Baseline 8: dentist Dr. Malu, Dr. Marcelo named. Final 8.
Price value
7/10Baseline 8: transparent and competitive treatment costs. Final 7.
Tourist suitability
8/10Baseline 8: tourist support confirmed. Final 8.
What comes up well
- Led by experienced dental specialists including Dr. Malu
- Uses high-quality materials including Porcelain
- Provides solid support for international patients
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 177 reviews
Unfortunately, I cracked a tooth and for the first time in my life I needed a dentist to correct a dental problem. I did a lot of research and was initially pleased that I could get an idea of service prices over the phone, since other …
Reply from the clinic
Hi Ighor, we are deeply flattered by your compliment and aware that the work should continue in the same direction; this message will reach the entire team. 😉
Terrible experience. Every day a different dentist attends, it's never the same one. …
Reply from the clinic
Good morning! We have all our patients registered in the system, and your name was not identified. Please identify yourself correctly so we can assess the veracity of your complaint.
Disrespect towards their customers, and disrespect towards my 80-year-old mother. The lower dental arch prosthesis was made by the wrong company, and we have been …
This week I came to Sorridents for a no-obligation evaluation, and throughout the appointment I became increasingly impressed. They invited me for a tour of the clinic, and after that I went to see the doctor, who was also excellent in his …
Reply from the clinic
On behalf of the entire Sorridents team, we thank you for your positive feedback, and we remain committed to maintaining our purpose and mission of providing health and well-being to our patients.
I was very well received, all the dentists who treated me were very attentive, making me feel very comfortable during my treatment. I highly recommend them to everyone!
I would like to thank everyone for their efficient and humane service, from reception to the moment I left. I got a quote one day and the next day I was already having the procedure done. …
Reply from the clinic
Hi Amanda, we are deeply flattered by your compliment and confident that the work should continue in the same direction; this message will reach the entire team. 😉
If you're looking for value for money, avoid Sorridents. The idea was to get a dental cleaning to remove tartar. I paid a lot for a mediocre 10-minute cleaning. The dentist was nice but still lacked a steady hand. The receptionists were …
Reply from the clinic
Hello Marina, could you please tell us which Sorridents unit you were seen at? We haven't been able to locate your registration and need more information to investigate what happened. We are surprised by your feedback; we invest heavily in training and quality, and we hope to locate your registration to correct this "impression."
I'm still undergoing treatment, but I've always been treated very well and received excellent service. Congratulations on the clinic's facilities, the excellent professionals, the very polite and respectful secretaries, and the cleaning lady who is always in high demand.
Reply from the clinic
Hello Camila, thank you so much for your comment. We always strive to meet the expectations of our valued patients. Your praise will reach our entire team. You are always welcome.
Attentive staff, kind professionals, quick in their treatment, who clarify any doubts and help in choosing the best path to follow in carrying out the treatment. I am satisfied.
Reply from the clinic
Thank you, we are extremely flattered by your praise, rating, and evaluation. You are always welcome at Sorridents.
It was a great experience, the service, cleanliness, and organization were perfect so far. Congratulations to everyone! 👏👏👏👏 …
Reply from the clinic
Thank you, we are very pleased that we are on the right track. We appreciate the rating and the evaluation. You are always welcome at Sorridents.
The staff are very friendly and helpful, the doctors are attentive and meticulous, the facilities are always clean, everything is brand new, and the atmosphere is pleasant. I am very satisfied with the treatment I am receiving.
Reply from the clinic
Good morning!!! We are extremely happy to have met your expectations, our specialists are 100% prepared to welcome you and your family, and you are already part of it! … More
I've always gone to many dentists for the same problem and always got discouraged by some kind of service I didn't like. When I found Sorridents, I felt comfortable completing the treatment because my needs are always listened to, and that …
I had already been to other Sorridents clinics and liked them very much, and this one was no different. The service is excellent and fast, and the offices are organized and clean. I recommend it to everyone I know because of the great service.
I just have to say that every time I've needed the professionals at Sorridente, I've been treated very well. They are kind, polite people who always look out for the best for their patients. The receptionists are lovely and treat us with great care and attention. Therefore, I am very satisfied and grateful to everyone!
Everything was wonderful 😃 thank you for everything. I need to go back soon... …
My daughter is undergoing treatment, and the clinic has been attentive from the start. Now she's being treated by Dr. Andreza... a wonderful dentist who makes patients feel super confident and without the famous "fear."
The price is higher than other, more reputable clinics, and the service is poor.
Reply from the clinic
Good evening! We were unable to identify you by the name "Chris Querino," as that name does not exist in our records. For your feedback to be helpful, if it is true, it is important that you identify yourself or contact our Customer Service department so that we can identify and improve our practices.
My experience at the clinic was great. I was very well attended to by the receptionists and the dentists, Dr. Luiz Felipe and Dr. Gustavo, were wonderful. Dedicated and very attentive. I am grateful and recommend them.
Excellent service, from the reception to the dentists. I was seen by two professionals from the clinic, one for cleaning and one for whitening. I'm very happy with the results, I highly recommend it!
Great team, they make payment easy and the service is very well done.
Reply from the clinic
Good morning!!! We are extremely happy to have met your expectations, our specialists are 100% prepared to welcome you and your family, and you are already part of it! Thank you very much for your kind words, the Sorridents Team appreciates it. ❤️✨
I chose Sorridents precisely because of the reviews, so here I am to contribute with my experience. I was greeted by Marcelly, who was super friendly and showed me around the clinic. Then, Dr. Priscilla did a complete evaluation, explaining everything in detail, which I could also see on the screen. On the same day, I had a cleaning with Dr. Anne, who was also very attentive. I recommend them!
Excellent service from the receptionist, impeccable service from the dentist. And very reasonable prices for their level of service.
I am undergoing treatment at Sorridents Gonzaga, and I am very satisfied with everything, from the reception to the tooth extraction performed by Dr. Gustavo Asbahr, which was very well done! I highly recommend the clinic.
I had the evaluation and procedures done at the clinic, and I was very well attended to by the receptionist, Marcelly.
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