Patients
Reviews of Sorridents Augusta.
São Paulo, Brazil. 138 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 138 reviews
I received excellent service and the reception was cheerful and warm. Attentive professionals... Congratulations to everyone at Sorridents Augusta.
A very modern, clean, and organized place with excellent service, where the receptionists and dentists are always available and offer super flexible and attentive service. It's definitely worth it!!
Great experience. The Augusta location is my favorite. I definitely want to come back.
Reply from the clinic
Hi Tiago, We are very happy with your comment, as it confirms our commitment to offering our patients qualified, professional, and humane care. Thank you very much!!!!
The service was very personalized, and the staff's willingness to help is a very pleasant experience. Come and experience the warm welcome from our team, who will surely leave satisfied.
Reply from the clinic
Hi Fabio, We are incredibly happy to hear that you found our service wonderful and that you were satisfied. Your compliments are a great encouragement to our entire team! We look forward to your next visit with much affection :))
Pleasant atmosphere ✨ with excellent service and professionals 👍😊. …
Reply from the clinic
Hi Wesley, We're happy with your feedback! It's a joy to know that your experience with our service was positive. Thank you!
It's great, always very clean and the professionals are attentive.
Reply from the clinic
Hi Yuri! Thank you so much for your review! It's a joy to know you had a positive experience at Sorridents Augusta! You're always welcome! 🤗
Great, I've always received excellent service, both from the dentists and the reception staff. Their service is excellent.
Reply from the clinic
Ailma, Thank you for your feedback. Knowing that you were happy with our service is very rewarding! You are always welcome!
Even though I'm covered by Amil insurance, my experience at this clinic has been excellent. Unfortunately, we know that some clinics discriminate between patients based on their insurance provider, which hasn't happened here at any point. The service is of excellent quality, and the professionals are attentive, competent, and very professional. I recommend the clinic.
Reply from the clinic
Hi Alan, Thank you so much for your kind comment! We are happy to know that you had a good experience with our service. Here at Sorridents Augusta, all patients are special and deserve our best care, without distinction! Thank you for your trust and for sharing your experience :)
The service is excellent, the professionals are attentive, and the environment is well-organized. I highly recommend it, 10/10 ✨
Reply from the clinic
Hi Gabriela, Thank you so much for your feedback! It's very gratifying to know that you had a positive experience with our service. You can always count on the Sorridents Augusta team :)
Excellent service, great work, and top-notch professionalism! (They took very good care of my son)
Reply from the clinic
Hi Marcos, It's very gratifying to receive your feedback, especially knowing that your experience with our service was positive! Thank you so much!
I received excellent service, and the service was always top-notch…
Reply from the clinic
Hello Severino, Thank you so much for your feedback! We are delighted to know that you had a positive experience with our service. It's always a pleasure to assist you.
The service from the professionals working at the Augusta unit was very good.
I was received with great cordiality and professionalism. I highly recommend it to everyone. I am from Germany and I was very positively impressed by this first visit.
Reply from the clinic
Hi Sven, Thank you so much for your kind comment! We're happy to hear you had a good experience with our service. We hope to see you again soon!
I had a Sorridents restoration done at the Rua Augusta clinic to correct a mistake made by another unit in the same chain. The estimate was very high, I paid in cash, and the procedure didn't work. I'm in pain. Furthermore, the service was terrible: the unit manager, Vitória, called me by the wrong name repeatedly, including on WhatsApp, even though I had given my name correctly from the first…
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t consultation. Total disregard. The impression is that Sorridents creates problems to sell new procedures. There is a lack of technical care, respect, and responsibility towards the patient. I do not recommend them.
Reply from the clinic
Hello! We regret the experience and apologize for the name error and the discomfort after the procedure. We would like to emphasize that Sorridents Augusta works with clinical responsibility and ethics, does not make inappropriate recommendations, and always puts the patient's health first. Sensitivity after restoration can occur, and therefore it is essential to return for evaluation. Please contact us to schedule a new consultation at no cost. We want to take care of you with attention and respect.
I went to the clinic to get a quote and was negatively surprised by the prices presented. I was informed that I would need a graft, which would cost R$ 4,000 — significantly higher than the implant procedure with crown itself, around R$ 3,000. I found the situation quite strange, especially because at another clinic where I had the procedure done, the graft was included during the surgery,…
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, precisely because it was considered a simple procedure, according to the professionals themselves. The difference in approach and prices raises questions and did not give me confidence.
Reply from the clinic
Hello Joalice, Thank you for your feedback and we are very sorry that the quote did not meet your expectations. At Sorridents Augusta, we value the quality and safety of our treatments. The procedure you need involves a graft, which is a more complex procedure and impacts the final cost, and our prices are aligned with the market and the quality we guarantee. We understand that you compared it with other quotes, but we guarantee that our proposal is fair and designed for the best result and safety for the patient. We are available to answer all your questions.
I liked it, there are no delays in service. The staff are very friendly, polite, etc.
Reply from the clinic
Thank you so much for your comment. Knowing that your experience was positive is very rewarding and motivates us to remain committed to offering quality service with great care. See you soon!!
If I could give ONE MILLION stars to the professionals at this place, I would! I was in pain and terrified to have two wisdom teeth extracted, and I left crying tears of gratitude for all the care, attention, affection, and empathy from absolutely ALL THE PROFESSIONALS!!! You were incredible!!! Thank you for everything ❤️
Reply from the clinic
We are very happy with your comment and even happier that you were satisfied with our service! You can always count on us!
Hello, I had a great experience at Sorridents Augusta. The professionals are super competent and attentive. Starting with the initial assessment by Dr. Ana Paula and the service contract with Vitória, and continuing with Drs. Leonardo, Eduarda, Vanessa, Thiago, and Denys – the latter being the one I saw the most times – he's an excellent professional. Thank you to the entire team for the service.
Reply from the clinic
Hi Michel! Your feedback makes us very happy, especially knowing that your experience with our service was positive! Thank you!
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