Patients
Reviews of SmileBay Dental Surgery - Raja Uda.
George Town, Malaysia. 159 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.5 out of 10
Overall score
This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism.
Authenticity
8/10Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.
Treatment quality
7/10Baseline 7: reviews and materials analyzed. No deductions applied. Final 7.
Cleanliness
6/10Baseline 7: hygiene protocols described. Final 6.
Team
8/10Baseline 8: dentist Dr. Lim, Dr. Ian named. Final 8.
Price value
8/10Baseline 8: transparent and competitive pricing. Final 8.
Tourist suitability
8/10Baseline 8: tourist support offered. Final 8.
What comes up well
- Led by experienced dental specialists including Dr. Lim
- Partners with leading laboratories for high-quality restorations
Points to weigh
- Marketing claims regarding implant count or savings appear slightly inflated
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 159 reviews
Professional and good service, explained all the things at first, make appointment and do it on time, every time we come , don't have to wait
Reply from the clinic
Dear Wendy Tan, Thank you so much for the positive feedback and heartfelt endorsement! We’re glad you love the wonderful experience we provided at SmileBay Dental Surgery, and … More
The doctors and nurses are professional and friendly. The environment here was perfect and clean. Overall services are perfect and definitely recommend for all the treatments.
Reply from the clinic
Dear Pei Ying Loh, Thank you so much for your kind compliment on Google.It is always delightful to learn and see positive feedback when it comes to services,which matters the most … More
Smile Bay RU , my saviour for my smile . I came here 3.5 years back to randomly check on my teeth and Dr Chew advised me on fixing braces. From then , I had a very good experience with the entire clinic service , appointment scheduling , …
Reply from the clinic
Dear Purshetheni Selvaraj, We are thrilled to know that we were able to meet your expectations during our visit to SmileBay Raja Uda.It's wonderful to know that the experience delighted … More
It's way too expensive 😅 It costs 80 yuan to extract one small front tooth for a child, and 160 yuan for two. A filling for a child costs 110 yuan, and 330 yuan for three. …
Reply from the clinic
Thank you for bringing your concerns regarding our fees to our attention. Regarding the fillings that you mentioned, our dentist advised only fill up two teeth which are moderately deep cavities, one small and shallow cavity was offered to … More
The doctors here are very attentive and have a good attitude. They are also patient in answering questions. I didn't feel any discomfort during the extraction/scaling process. Very good 👍🏼 …
Reply from the clinic
It's a pleasure to serve you! Your positive feedback is our greatest support and encouragement, and the driving force behind our continuous progress! ❤️ Providing high-quality dental treatment is our consistent standard. We look forward to your next visit!
Highly recommended ! My favorite dental clinic, everything is satisfying.
Reply from the clinic
Dear Ang Wat Chin, What a fantastic review to read!Thank you for sharing such an exquisite review of your visit with us.It's great to hear that you enjoyed our services.Thank you … More
Did my scaling here for the 1st time. All staff and dentist are very attentive and courteous. Clinic and facilities are clean. Dentist workmanship is great, smooth and detail, I feel calm throughout the process. Always checking up on me. Price is fair and reasonable.
Reply from the clinic
Dear Yusra Ramli, What a fantastic review to read!Thank you for sharing such an exquisite review of your visit with us.It's great to hear that you enjoyed our services.Thank you … More
Dr Lim is really professional and knowledgeable . She explained to details after treatment. As we are heading back to Australia else my husband would get root carnal treatment . I would recommend SmileBay dental 👍 …
Reply from the clinic
Dear Jessica Wee Theng Teh, What a fantastic review to read!Thank you for sharing such an exquisite review of your visit with us.It's great to hear that you enjoyed our services.Thank you … More
Excellent service, from my experience I have done my wisdom tooth surgery and any update or enquiry about the wound condition will be entertain asap. Very fast response & customer friendly. Highly recommended👍🏻👍🏻👍🏻👍🏻👍🏻 …
Reply from the clinic
Dear Farisha Sofea, Your review has certainly made our day! Thank you so much for the wonderful feedback about our team and of course your support. We're extremely grateful that … More
Visited for the following services: - Scaling & Polishing, - Cavity Restoration with Composite. …
Reply from the clinic
Dear Yf Eve, Your review has certainly made our day! Thank you so much for the wonderful feedback about our team and of course your support. We're extremely grateful that … More
Good service and very friendly staff .. very mush recommended 👍🏻👍🏻👍🏻 …
Reply from the clinic
Dear Muhd Sobireen98, It's such a pleasure to read your kind comments on Google, we are truly grateful for your words.Serving our patients to the utmost satisfaction is always a … More
The environment was clean and comfortable. The staff were all very polite, and the dentist explained my dental condition in detail. I could ask any questions I had. The receptionist was also very helpful, asking if I needed water, adjusting …
Great service by Dr Ghan! ♡ Super easy and responsive in making appointments as well. Thanks!
Reply from the clinic
Dear jojo chng, What a fantastic review to read!Thank you for sharing such an exquisite review of your visit with us.It's great to hear that you enjoyed our services.Thank you … More
Dentist are friendly 👩🏻⚕️ Receptionist are sweet 👩🏻 Environment comfortable ⭐️ …
Reply from the clinic
Dear shannle yeoh, Your review has certainly made our day! Thank you so much for the wonderful feedback about our team and of course your support. We're extremely grateful that … More
Treated by Dr chew for my braces journey. She is very friendly and experienced doctor. The front desk provide excellent services.
Reply from the clinic
Dear GINNIE, Thank you so much for your kind compliment on Google.It is always delightful to learn and see positive feedback when it comes to services,which matters the most … More
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