Patients
Reviews of Smile Story Dental Clinic | Klinik Pergigian Smile Story | SS2 牙科诊所 「Petaling Jaya」.
Petaling Jaya, Malaysia. 72 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 72 reviews
Came here for consultation, extraction,and denture. Dr Ooi is very gentle and give explanation in details.
Reply from the clinic
Hi Ms Nur Afifah, thank you very much for your kind words. At Smile Story, we take our patients comfort very seriously. Hope that you enjoy your treatment with us. Wishing you a great day and look forward to seeing you again.
Thank you, Dr. Ooi, for saving me an arm and a leg from seeing a dentist in Australia. Dr. Ooi made the whole experience comfortable and pleasant. She’s friendly and took the time to explain everything clearly. I really appreciated her attention to detail and helpful advice. I highly recommend Dr. Ooi to anyone in need of a great dentist. There is no lack of skilled dentists out there, but a…
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caring and skilled dentist is precious. Thanks a bunch, Dr. Ooi!
Reply from the clinic
Hi Charmaine, thank you so much for your kind words. We are so delighted that you like our services, as we take all our patients welfare and comfort seriously. Hope that you enjoyed your time with us and we definitely look forward to serving you again when you are back to town. Best Wishes.
Had a very good experience at Smile Story. Scaling was very thorough and gentle. Price is reasonable and staff is friendly.
Reply from the clinic
Hi Chai Li Shin, thank you so much for your kind review. We are so delighted that you like our services and rated us 5 stars. We take all our patients welfare and comfort seriously. Hope that you enjoyed your treatment with us and we look forward to serving you again. Have a nice day!
The most satisfying experience at the dental clinic so far...good work...sure will repeat again
Reply from the clinic
Hi Liza, thank you for the good review given. Here, we prioritize the comfort of all our patients. We also always strive to provide the best possible service to each patient. We look forward to seeing you again for your next treatment.
Came here for scaling. Dr Ooi is very gentle and will guide me through every step. Dr also helped to solve my problem and explained it in detail. Definitely worth a visit, recommend everyone to come here.
Reply from the clinic
Dear Sow Kuan Lim, thank you for your kind review. Glad that you like our service. At Smile Story, we take everyone's comfort and welfare very seriously. We look forward to your next visit with us!
Dr Ooi was gentle and has done a good job.
Reply from the clinic
Hi Mr Raja Mohan, thank you very much for your kind words. At Smile Story, we take our patients comfort very seriously. Hope that you enjoy your treatment with us. Wishing you a great day and look forward to seeing you again.
I went there twice for check up, scaling and filling. Dr Ooi is really patient and caring to bring me through the steps that he is doing without pressuring much. The visit to the dentist is not as scary as it seems. I didn't feel much pain and glad that Dr. Ooi is good at what he's doing. Highly recommended place for dental checkups.
Reply from the clinic
Hi Brandon Yeo, thank you very much for your kind words. We take all our patients welfare and comfort seriously. Hope that you enjoy your treatments with us. Wishing you a great day and look forward to seeing you again.
The Dr and assistant was very pleasant, explanation was very detailed and clear. There is no push to commit to packages or upselling. He just explained what I wanted to know. Bedside manners was excellent. During the procedure the bedside manners and Dr was very gentle. Thank you Dr Ooi for the treatment.
Reply from the clinic
Hi Eugene Wong, thank you very much for your kind words. We take all our patients welfare and comfort seriously. Hope that you enjoy your treatment with us. Wishing you a great day and look forward to seeing you again.
Had a really good experience with Dr. Ooi, he explained at every step what he was going to do & answered all my questions in detail. Did a scaling + 2 fillings in an hour, was very fast. Went in at 11am on a Sunday, pleased to find so many available parking hahaha would definitely recommend!!
Reply from the clinic
Hi bree mae, thank you very much for your kind words. We take all our patients welfare and comfort seriously. Hope that you enjoyed your treatment with us. Wishing you a great day and look forward to seeing you again.
Very good environment explain it very details thank u Dr Ooi and the team .
Reply from the clinic
Dear Ms Lim, thank you for your review and trust in us. We aim to ensure all our patients do have an understanding on their conditions before proceeding to treatment. Looking forward to your next visit with us.
The dentist attending to my child was friendly and thorough with explanations both to the parent and the child. The place is comfortable and has some toys for the children. An overall positive experience.
Best in town , Dr Ooi patiently explain every possible solution based on your concern or condition. Very professional and good environment also
Dr Ooi is highly professional, gentle, and very attentive to detail. Every procedure was explained clearly, which made me feel comfortable and well-taken care of. The overall experience was pleasant, with a friendly and reassuring approach. Highly recommended for anyone looking for a trustworthy and skilled dentist.
I was trying to make an appointment with them today, I called more than 6 times and never once answered my call. I whatsapp messaged them and no reply. I wondered how are they going to do business like this or they only do walk-ins. Although they messaged me back 2 hours later, I still think this kind of response is not worth paying for a visit. I went to some other dental which has much better…
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response and better service.
Had a great experience at this dental clinic! The 3D intraoral scan was quick, comfortable, and super detailed — no more messy impressions or moulds! Dr Ooi was very friendly and explained everything clearly, even showing me the 3D images of my teeth, which made it easy to understand my treatment plan. Got my mouth guard pretty quick too and it fits just nicely and very comfortably as if there…
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is nothing in my mouth! The price was also very affordable compared to other places. Would highly recommend to others as it can be used for retainers/ dentures/ dental crown or bridge too apart from mouth guard!
Had a pleasant experience with Dr. Ooi doing my scaling and teeth polishing. She is very gentle and thorough with her explanation and dental advices. Thumbs up!
First time teeth whitening and the experience was great! Dr Ooi was very thorough and gentle. Every step was explained first even scaling too. I am happy with my teeth now.
Satisfied with their service .. Will come back for future checkups
Dr Ooi was good ! Clearly explained issues and did a great job with scaling. Super clean and professional environment ! Will return
The service was great, and the whitening results were really noticeable.
Dr Ooi is very patient and gentle!!! Dr Ooi explained carefully for me and always asked about my feeling! Highly recommended!!!
I had an excellent experience with Dr. Ooi at Smile Story Dental Clinic for my teeth scaling and filling. From the moment I walked in, the staff were welcoming and professional, making me feel at ease. Dr. Ooi was incredibly knowledgeable …
Came here for my clear aligner and the usual scaling routine. Dr Ooi is very gentle, responsive and transparent to all my questions regarding clear aligner. Had painless wisdom tooth extraction here too. Even my 5 years old kid is always looking forward to have her teeth clean here too. Environment is very comfortable and clean 👍🏻👍🏻👍🏻 …
The dentist explained patiently, explaining one by one what can and cannot be done.
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