Patients
Reviews of Smile Secret Dental Clinic.
Bangkok, Thailand. 96 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.6 out of 10
Overall score
Smile Secret Dental Clinic near Mega Bangna in outer Bangkok features Dr. Nan, who earns strong praise from both Thai and foreign English-speaking patients for gentle technique and thorough explanations. Facilities are clean and modern with competitive pricing. The outer Bangkok location limits tourist accessibility, and a serious 1-star clinical complaint about excessive drilling tempers the otherwise strong profile.
Authenticity
5/10Google 4.95/96: MEDIUM deduction (-2 auth). SmileJet avg 4.92/50. Reviews largely genuine including detailed English reviews by foreign patients.
Treatment quality
6/10MEDIUM deduction (-1 treatment). Cleaning, whitening, fillings, braces, Invisalign. One serious 1-star: excessive drilling, adjacent filling dislodged, inexperienced dentist.
Cleanliness
8/10Consistently described as clean and modern. Multiple reviewers note clean, beautiful clinic with modern equipment.
Team
8/10Dr. Nan praised extensively by Thai and foreign patients. Step-by-step explanations, patient-centered care, staff offer to assist with transport.
Price value
7/10Described as affordable and reasonable by multiple reviewers. Prices quoted upfront. Invisalign prices cheaper than competitors per foreign reviewer.
Tourist suitability
6/10Outer Bangkok near Mega Bangna mall, not BTS-accessible. English confirmed via two detailed foreign reviews (Isabelle Lau, Christy Lau). Dr. Nan English-capable.
What comes up well
- Dr. Nan praised by multiple foreign English-speaking patients
- Excellent cleanliness and modern equipment
- Invisalign and braces pricing below market per foreign reviewer
- Step-by-step patient explanations reduce dental anxiety
Points to weigh
- Google 4.95 MEDIUM manipulation tier (-2 auth, -1 treatment)
- Serious 1-star: excessive drilling, adjacent filling dislodged, inexperienced technique
- Outer Bangkok (Bang Na/Mega Bangna), car-dependent, not BTS-accessible
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 96 reviews
The service was very good. The consultation was very good. The doctor had a very gentle hand.
The doctor gave very good advice and had a very gentle touch. The clinic is clean and the doctor and staff are kind. 💖 …
Today I had my teeth cleaned and my teeth checked here for the first time. Dr. Nan was very kind, patient, and explained everything so I didn't have to worry. She had a very gentle touch and it didn't hurt. After the checkup, I found a cavity, so I let her take care of it. She was quick and thorough, and it didn't hurt at all. I'll definitely come back again next time.
The doctor is very nice and explains everything in detail. I had my teeth scaled and didn't feel any pain. I followed the reviews and was very impressed.
Good service, short waiting time, and the doctor and staff are polite and lovely.
The doctor was gentle and very nice to talk to.
The doctor gave me good advice. I felt the care and attention given to cleanliness during the entire procedure. "Detailed and attentive." I'll definitely use their services again.
I went for a teeth cleaning (tartar removal). The dentist was very helpful and spoke very politely. They cleaned my teeth and filled a cavity expertly and quickly. 🫶🏻 …
The staff and doctors took excellent care of me and gave great advice. The doctor was incredibly kind.
The staff were very helpful and the doctor was very gentle.
My case was originally going to require jaw surgery, but the doctor helped me get braces without surgery. It's been over a year now. Thank you for taking such good care of me that all my friends have come here. We'll be here for a long time.
The doctor was skilled, explained things well, and gave appropriate advice. I liked it very much. The place was clean and tidy. It's a trustworthy place.
I read the reviews and decided to get my teeth cleaned yesterday. I was impressed with Dr. Nan and the staff in the treatment room. Just a small criticism: from what I observed, everything was almost perfect, but the person at the counter (the one who answered my phone) should make it a habit to greet and see off patients. Smile more. Even the doctor thanks patients with a bow after service, and…
Read the rest of this review
we are the first and last point of contact... Please don't overlook this. It's a basic aspect of customer service. Otherwise, it might seem like you haven't been trained in basic etiquette before starting work.
Our whole family got braces here! The doctor is incredibly skilled and solved all our oral health problems. But most importantly, the doctor is so, so kind! ❤️🙏 …
this place is so nice and clean they make my teeth look much more clean and pretty again and the staff here is so friendly and sweet you guys should come and make ur teeth shine and nice.
The doctor did a great job. He scraped away the tartar and was very satisfied. Afterwards, I felt very clean. Next time I will come to get a retainer.
I came here to have my teeth scaled. The doctor was very friendly and nice. Overall, I was very impressed.
Great dentist. very thorough. and gentle. Will come see her from now on. Thanks
The clinic is clean, the doctor is lovely and gentle, the assistants provide excellent service, and the cost is affordable.
I get my teeth cleaned here regularly. The dentist is very gentle and the place is clean.
The service is good and meets standards. Finding street parking might take some time. I came for teeth cleaning after not having done it for 3 years (due to the COVID pandemic). After deductions from social security, I paid an additional 105 baht, which was acceptable 👍🏻 …
The doctor was very gentle. Social security insurance is accepted. The clinic is very clean.
The clinic is clean and the doctor gave excellent advice.
The clinic is clean, the doctor is gentle and gives good advice. Social security insurance is also accepted.
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