Patients
Reviews of Smile Secret Dental Clinic.
Bangkok, Thailand. 96 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.6 out of 10
Overall score
Smile Secret Dental Clinic near Mega Bangna in outer Bangkok features Dr. Nan, who earns strong praise from both Thai and foreign English-speaking patients for gentle technique and thorough explanations. Facilities are clean and modern with competitive pricing. The outer Bangkok location limits tourist accessibility, and a serious 1-star clinical complaint about excessive drilling tempers the otherwise strong profile.
Authenticity
5/10Google 4.95/96: MEDIUM deduction (-2 auth). SmileJet avg 4.92/50. Reviews largely genuine including detailed English reviews by foreign patients.
Treatment quality
6/10MEDIUM deduction (-1 treatment). Cleaning, whitening, fillings, braces, Invisalign. One serious 1-star: excessive drilling, adjacent filling dislodged, inexperienced dentist.
Cleanliness
8/10Consistently described as clean and modern. Multiple reviewers note clean, beautiful clinic with modern equipment.
Team
8/10Dr. Nan praised extensively by Thai and foreign patients. Step-by-step explanations, patient-centered care, staff offer to assist with transport.
Price value
7/10Described as affordable and reasonable by multiple reviewers. Prices quoted upfront. Invisalign prices cheaper than competitors per foreign reviewer.
Tourist suitability
6/10Outer Bangkok near Mega Bangna mall, not BTS-accessible. English confirmed via two detailed foreign reviews (Isabelle Lau, Christy Lau). Dr. Nan English-capable.
What comes up well
- Dr. Nan praised by multiple foreign English-speaking patients
- Excellent cleanliness and modern equipment
- Invisalign and braces pricing below market per foreign reviewer
- Step-by-step patient explanations reduce dental anxiety
Points to weigh
- Google 4.95 MEDIUM manipulation tier (-2 auth, -1 treatment)
- Serious 1-star: excessive drilling, adjacent filling dislodged, inexperienced technique
- Outer Bangkok (Bang Na/Mega Bangna), car-dependent, not BTS-accessible
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 96 reviews
I am very scared of dentists in general but Dr. Nan was amazing at putting my fears to rest. She is not only proficient and through with her work, but was kind and caring and also took the time to explain each step she took, which helped calm my fears. I have never felt so at ease sitting in that chair. I was so nervous going in but everything went smoothly. I 100 percent would highly recommend…
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this clinic. I am already planning to get my braces done here.
I usually really dislike getting fillings, but here it didn't hurt much at all, it was quite pleasant and finished very quickly. The dentist gave good advice and the staff were lovely. Very impressed! 🦷✨💗 …
The doctor and staff are very nice. The service is good and they give good advice. The clinic is clean. There is no long waiting time. Very good.
The doctor is cute, kind, and gives very good advice.
The shop provides good service. The doctor is kind and explains every step of the procedure in detail. 👍👍👍 …
I was extremely unimpressed. The dentist seemed inexperienced. Even a simple filling that had come loose wasn't done properly. They drilled through the tooth excessively, creating a large hole. The dentist tried to pry something out of the tooth, and it turned out to be a filling from an adjacent tooth that had come loose. As they continued, the dentist became unsure and asked for an X-ray…
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(while they were scaling another client). The assistant also seemed inexperienced with the tools and needed to be asked how to use them. It was a very painful filling experience, and I'll likely need to get it done elsewhere because the adjacent tooth has also fallen out.
Reply from the clinic
The clinic appreciates your feedback and will use it to improve. Regarding the treatment, the doctor explained during the procedure that the dislodged filling had decayed underneath, and the adjacent filling was incomplete. Therefore, the broken fragments were removed instead of the original filling, requiring a new filling. X-ray images clearly show this. The clinic has not ignored the issue and has made efforts to contact the patient.
The doctor gave me very good advice on dental care. He was patient and provided good service.
The doctor is lovely. The staff provides excellent service and is more attentive than before. ^^
Good service, the doctor and nurses are kind, it doesn't hurt, they do thorough work on every nook and cranny. I recommend it.
I usually don't like dental clinics, but this one is amazing. The dentist was very gentle and gave great advice. They have modern equipment, the staff are friendly and helpful, and the clinic is very clean. The prices are very reasonable. The fillings and fluoride treatments were delicious! It's super modern. I highly recommend this clinic!
The doctor is kind, gentle, and explains everything very well. The clinic is clean and modern.
The doctor is very kind. The shop is clean. The doctor has a gentle touch.
The dentist was very kind and thorough with the dental work.
The clinic is beautiful, clean, and comfortable. The doctor is incredibly lovely. She explains everything to the patient step-by-step, which makes us feel less scared and anxious. She's calm, kind, and wonderful. I made the right decision to come to this dental clinic. 10 stars!
The dentist was very gentle, calm, and explained everything carefully. He kept telling me where it might hurt, and he even filled a tooth that I'd been looking for at several other places but they couldn't find the problem.
The doctor is excellent, the staff provides great service, the place is clean, the prices are reasonable, there's parking available, it's convenient, and it's near Mega Bangna mall. I highly recommend it! 10/10
The clinic is clean, the doctor is gentle and provides excellent advice and care. The staff are very helpful. :)
I came to get my teeth done for the first time, for a filling, because it's close to home and easy to get to. The dentist was very gentle and attentive, and very friendly. They always inform you of the cost beforehand. I chose to get a full set of treatments, and the price wasn't too high. If you're considering going for dental work, I highly recommend this place! 🫶🏻☺️
The doctor gave good advice, informed me of the price before the procedure, and was very gentle. All the staff provided excellent service. I highly recommend this place.
I just came here for the first time and I'm very impressed with the service here. The doctor seems very attentive and dedicated to providing care. I will definitely come back to see him again.
My mom gave good advice, and she did a good job. I recommend her!
The doctor was very kind, gentle, and the price was very reasonable. They gave excellent advice and spoke very politely.
The clinic is clean, the service is good, and the doctor gave excellent advice.
The clinic is clean, the doctor is lovely and very knowledgeable. All the staff are polite and friendly. 💗 …
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