Patients
Reviews of Smile Scape Dental Clinic.
Bangkok, Thailand. 88 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.9 out of 10
Overall score
Neighborhood dental clinic on Srinakarin with a named orthodontist and clean facilities, primarily serving domestic Thai patients. Operational issues undermine reliability: appointments have been cancelled 30 minutes before the scheduled time, a retainer warranty dispute was mishandled, and an unauthorized surcharge on social security was reported.
Authenticity
7/104.70/88 Google (LIGHT -1 auth). No website; social presence unknown. Named Dr. Athit (ortho). Modest review corpus, mostly generic praise.
Treatment quality
6/10Retainer broke after 5 months; clinic refused repair citing 3-month warranty only. Last-minute cancellation of wisdom tooth extraction appointment flagged. General positive feedback on gentle technique.
Cleanliness
7/10Multiple reviews praise clean clinic and modern equipment. No hygiene complaints. Clean with treatment rooms on second floor.
Team
7/10Dr. Athit named for orthodontics. Female dentist praised for extraction gentleness. Staff politeness consistent across reviews.
Price value
6/10Social security 900 THB surcharge plus unauthorized 100 THB additional fee reported. Promotions at 799 THB mentioned. Pricing generally accessible.
Tourist suitability
3/10Srinakarin Soi 42 outer Bangkok DOMESTIC zone. Appointment cancellations 30 min before visits. No English presence, no international reviews. Not tourist-oriented.
What comes up well
- Dr. Athit named orthodontist; praised for gentle technique
- Clean two-floor clinic, modern equipment on Srinakarin Soi 42
- Accessible promotion pricing for braces
Points to weigh
- Appointment cancelled 30 minutes before scheduled wisdom tooth extraction
- Unauthorized 100 THB surcharge on top of 900 THB social security contribution
- Retainer failure at 5 months; clinic refused repair under 3-month warranty policy
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 88 reviews
The doctor is lovely and not at all harsh. Before each treatment, they always explain what the treatment will be like. So lovely!
Reply from the clinic
The admin would like to thank our patients for trusting Nin Nin Dental Clinic to take care of their oral health.
The doctors here are very kind and skilled. Overall, it's a good place.
I came to get a retainer. The doctor was very kind and everyone spoke very nicely.
The clinic is very good. The staff are polite and the doctor is cute. 🥰💝 …
The doctor was very kind and the service was excellent. ❤️ #Ninnin
The doctor was gentle, the place was clean, and the service was good. Overall, I really liked it.
Everyone was lovely and took very good care of us.
The doctor was very gentle, and the clinic was very clean. I highly recommend it. The doctor did a great job. I'm very pleased.
The doctor and staff give good advice. The clinic is clean and the service is good.
The doctor was kind and the staff provided excellent service. I was truly impressed.
The service was excellent. The staff were very attentive and lovely.
I decided to get braces here and it's been 5 months now. I really want to commend the doctors. All of them are incredibly kind. I surveyed several places before deciding on braces, but I was ultimately impressed by the doctors here. And their touch is incredibly gentle. The anesthetic injection for tooth extraction was super chill; it felt like a gentle sting, like being bitten by two ants. I'm…
Read the rest of this review
terrified of needles, after all. Most recently, I had two more teeth extracted. The anesthetic wore off, but I didn't feel any pain at all! I was so surprised, especially since I was preparing for the pain. The doctors here are truly amazing.
The clinic is very clean. The doctor is kind, and the staff provides excellent information. I recommend Ninnin Dental Clinic for your dental needs.
I went to the dentist today and I want to review my experience – it was terrible. The dentist was very heavy-handed and spoke sarcastically, like they were scolding me or were displeased. The service was like I was asking for free dental work. After the treatment, my mouth was scraped and chafed. I went twice, and my mouth was scraped and chafed both times. I'm never going back! Goodbye!
Reply from the clinic
Thank you for the information you provided. The clinic will make improvements accordingly.
The doctor lacks experience, the service and management system is poor, and I was unimpressed with everything.
Very good. All the staff spoke politely. The equipment was good and clean.
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