Patients
Reviews of Smile Gallery Dental Clinic.
Bangkok, Thailand. 153 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.2 out of 10
Overall score
Smile Gallery Kaset is a full-service branch of a well-credentialed Bangkok dental chain holding Invisalign Black Diamond status (1 of 3 in Thailand). The branch scores well on treatment quality and cleanliness but is heavily local-facing, with no international booking presence, no named dentists publicly listed, and a location outside tourist corridors. It is best suited for expats or repeat visitors already familiar with the chain rather than first-time dental tourists.
Authenticity
5/10Baseline 6 (4.80/257). Light manipulation -1. No DB website cap (max 5). No named dentists cap (max 5). Final 5.
Treatment quality
7/10Chain holds Invisalign Black Diamond (top 3 Thailand, top 5 SEA). Full-service specialist branch. No branch-specific credential verification.
Cleanliness
7/10Wongnai reviewer explicitly praises clinic as very clean. Chain presents modern facilities with global-standard equipment. No JCI certification found.
Team
3/10No named dentists found at branch or chain level in any public source. Cap applied: max 3. Chain claims 200+ specialist dentists.
Price value
6/10Orthodontics from 999 THB/session. Invisalign Full from 149,000 THB (competitive for Black Diamond tier). Mid-range Bangkok pricing overall.
Tourist suitability
3/10No DB website (cap max 4). Not on GoWabi, Dental Departures, or WhatClinic. Kaset is student/residential area. No English-language patient content found.
What comes up well
- Chain is Invisalign Black Diamond Provider, top 3 in Thailand
- Full-service branch: implants, ortho, endo, pedo, veneers
- BTS-accessible (Senanikhom station, Exit 2)
- Wongnai reviewer praises cleanliness and caring staff
- Competitive orthodontic pricing from 999 THB/session
Points to weigh
- Light review manipulation signal: 4.80/257 Google reviews (-1 authenticity)
- No named dentists publicly listed at branch or chain level
- No international booking platform presence; no English-language patient content
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 153 reviews
The doctor was excellent and gave great advice. The staff were lovely, and the price was very reasonable. I highly recommend coming here.
Good. Fast service. Not many people in line. The doctor is easy to talk to.
The service was excellent. The dentist was very gentle. I had my teeth cleaned (tartar removed), and it wasn't painful at all. The dentist was lovely, kind, and gave advice on brushing and dental care.
Good service, they follow up with patients to come for annual dental checkups, the dentist does the work quickly and painlessly.
Very good service. Convenient appointments by phone. They called to confirm the appointment beforehand. The doctor is lovely and gentle. The staff are lovely and give good advice. The clinic is clean. There is parking near the bus stop and Senanikom Station. I recommend it. ❤️
The staff provided excellent service, and the doctor was kind and gave great advice. 🤩🤩 …
Excellent service. The doctor was very gentle 👍🏻👍🏻👍🏻 And there was free ice cream too! …
Very good service. I'm impressed with your staff. She gave me very good advice.
I went for a dental checkup. The dentist did a great job and explained everything in great detail. The counter staff also gave excellent advice and were extremely friendly.
I went for a teeth cleaning and the dentist was very gentle. The staff provided excellent service. I was very impressed. They also offered free water and ice cream. Great value!
The dentist did a great job of scaling and filling my teeth. I was impressed with the service.
The service at the counter was excellent, and the doctor was kind.
I went to this branch for a filling. The dentist gave excellent advice and consultation. #KasetsartBranch
I went for a teeth cleaning (tartar removal). The dentist was very gentle! And I even got two cute cups as a gift. #KasetBranch
The clinic provides relatively good service. I went for my annual dental checkup and the doctor gave me complete information. He called to confirm the appointment in advance. They should improve their punctuality a bit. I had an appointment at 1:00 PM, but the doctor was about 15-20 minutes late.
The staff provided so-so service, but the dentist was unprofessional.
Sharing my 2 years of dental treatment experience at this clinic. For anyone who comes to have their teeth treated or consulted about their teeth, be careful of the doctors here who make their teeth protrude and are not responsible. The story goes like this: The staff who recruited the dentists are very poor quality and irresponsible. On the first day, they spoke very well that this place has…
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professional doctors. When the treatment progressed and the payment was complete, they started to neglect and neglect the situation. When the payment was complete, the doctor would talk about how the teeth were starting to settle, beautiful, and everything would be normal. It wouldn’t be long before the braces were removed. However, from my observation, I felt that my teeth were not okay, so I let him adjust and move my teeth continuously to close the gap between my mouth successfully. The doctor followed my advice (the doctor was not skilled at assessing the patient’s teeth. The patient told him, but he still said that the teeth were normal, even though the patient had already said that there was a gap and asked him to help look at it. He kept insisting until the doctor could do it. Imagine that). After a long time, the doctor started to raise his voice, saying that this was all he could do. He started to get annoyed, like I was being too demanding. If anyone refused or followed the doctor, they would be treated like a fool. Don’t be fooled by the doctor and the clinic. If you don't know anything and just let the doctor who treated you close your case quickly, so that they can find a new one (so that they can get money quickly or something), because even if you treat, you won't get any money, it's a waste of time. If you remove the braces and then come to demand later, the clinic and the doctor will only talk nonsense, letting us complain without taking responsibility or finding a solution. If you want it, you can sue them, something like that. The peak As time passed, the doctor started to insist, started to get bored, and told us to remove the braces. We also started to get bored. On the other hand, we believed that our teeth were okay. When the braces were removed, in conclusion, we touched our tongues with our protruding front teeth. The more we smiled, the clearer it was that our front teeth were crooked and protruding forward, even though at first our teeth were straight and normal. The retainer that was printed for us to wear was not straight, it was really a protruding tooth pattern. When we wore braces, we didn't see what our teeth looked like. Only the doctor could see. In my mind, I was okay with that. I'll find a way to fix it myself. After that, when I made the retainers and put them on, my teeth really protruded. My mouth was always open, like a dumb person. Then we called the doctor and the staff to come and see. Everyone said it was normal. In our hearts, we were like, what the hell? Seeing this much, you still call it normal? Until we had to complain for a match. There was no apology until the staff changed and made a new retainer. Even though it was enough to close the mouth tightly, it was still tight and uncomfortable because the doctor made the teeth protrude. If you want to get your teeth done, you should study carefully for your own benefit. Start from the time you put the braces on. If you take the braces off, it's over! The clinic and the doctor will immediately avoid taking responsibility and pass the buck. We have to find a way to sue ourselves. When getting your teeth done, look at your teeth carefully to see if they are aligned. If you are not sure, take a dental impression or an x-ray to see if your teeth are straight and beautiful. Don't make the mistake of letting the doctor make your teeth protrude and not align beautifully and not take responsibility. Both the doctor and the clinic. If I tell you everything, there are many small details. It is a problem that the doctor cannot assess and handle. You have to tell us to talk to us all the time and then act dissatisfied. People come to get their teeth done because they want beautiful teeth, straight and beautiful teeth. The doctor made their teeth protrude forward and still did not take responsibility. The clinic also has a part in finding the doctor and passes the story back and forth. It is not credible at all. This dentist is an expensive option, almost a hundred thousand baht, not your typical braces. Don't easily believe what the staff says. If you decide to do it somewhere, while wearing the braces, check carefully to see if your teeth are beautiful and aligned, then decide to remove them. If the doctor insists on removing them, argue a little. Don't listen easily. But be careful, our mouths are in the doctor's hands. If the doctor is angry with us, he can do whatever he wants to us. But not all doctors are. But be careful or inform the clinic to transfer the case, transfer to another doctor if you have a conflict with the doctor who is treating you, for your safety.
I had my tartar scaled here twice. It depends on which doctor you go to. The first time was really bad. I can't even give it 1 star. It was like they were just asking for it. It took 5 minutes. I was so confused. My boyfriend had his tartar scaled here once too. He said the same thing that it was really bad (even though it was a different doctor). The situation was exactly the same as mine. But…
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this time, I tried it again. In conclusion, the second time, I got a different doctor. This doctor did a good job and was attentive. So I think it was the doctor. I want to say that the doctor should be attentive. It's expensive to pay for dental work. I want you to be attentive. I also had my teeth filled and my wisdom teeth removed here. It was good. The doctor who did the surgery spoke well and gave good advice. He was patient and gave good information. However, there was one doctor who removed the stitches who didn't do a good job (because I had surgery on both sides and had the stitches removed twice. One doctor did a good job and the other didn't).
The clinic is clean, the staff provides excellent service, and the doctor is very kind. Edit review: This is not the only dental clinic I've seen. If possible, keep this one as a last resort. Don't be tempted to go there.
I waited in line for hours. The waiting area wasn't air-conditioned, and the staff managing the queue didn't provide any further information, even though they knew I had been waiting well past my appointment time. The dentist rushed through the procedure; the scaling felt like I was having my gums peeled off. It was the worst dental experience I've ever had.
The service was excellent and very attentive to customers. They even called to confirm the appointment date. I really appreciated it! 💖 …
I was very impressed! The clinic was clean, the doctor was lovely and gentle, and most importantly, they gave free ice cream! 😊😊 …
The staff provided excellent service, and the doctor was very kind.
The doctor is lovely, and the staff are very attentive. I've been seeing this doctor for 5 years now! 🥰🥰🥰🥰 …
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