2/246 Queen St, Auckland, New Zealand
SmileJet AI Audit Score for Smile Dental - Queen Street - Auckland CBD: 7.5/10 overall. Authenticity: 8/10 — Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.. Treatment Quality: 7/10 — Baseline 7: reviews and materials analyzed. No deductions applied. Final 7.. Cleanliness: 6/10 — Baseline 7: hygiene protocols described. Final 6.. Team: 8/10 — Baseline 8: dentist Dr. Jung, Dr. Ivon named. Final 8.. Price Value: 8/10 — Baseline 8: transparent and competitive pricing. Final 8.. Tourist Suitability: 8/10 — Baseline 8: tourist support offered. Final 8.. Summary: This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism. Key strengths: Led by experienced dental specialists including Dr. Jung; Partners with leading laboratories for high-quality restorations. Confidence: High. Based on 50 reviews and 2 sources. Audited 25 May 2026.
SmileJet AI Audit
Confidence
● High
Audited 25 May 2026
Authenticity
8
Treatment Quality
7
Cleanliness
6
Team
8
Price Value
8
Tourist Suitability
8
"This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism."
Highlights
Score Breakdown
Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.
Baseline 7: reviews and materials analyzed. No deductions applied. Final 7.
Baseline 7: hygiene protocols described. Final 6.
Baseline 8: dentist Dr. Jung, Dr. Ivon named. Final 8.
Baseline 8: transparent and competitive pricing. Final 8.
Baseline 8: tourist support offered. Final 8.
Important — about this score
Please read before drawing conclusions about this clinic.
This score is an automated, opinion-based assessment generated by SmileJet's proprietary AI algorithm from publicly available information — including aggregated third-party reviews, clinic-published materials, and other open-source signals. It is not a statement of verified fact, a professional medical opinion, or an endorsement, and individual experiences may differ.
How the algorithm penalises scores
Our methodology applies score reductions where signals are detected that, in the algorithm's assessment, may indicate: unverifiable or potentially overstated claims about clinical experience or credentials; review patterns the model flags as inconsistent with organic user behaviour; or limited independent corroboration of marketing statements.
These adjustments reflect algorithmic signal-weighting only and do not constitute an allegation of any specific wrongdoing by this clinic or its staff.
Clinics may request a review of their score at any time. Read full methodology →
Smile Dental - Queen Street is a trusted general dental clinic located on Queen Street in Auckland CBD, New Zealand. Operating as part of a well-established multi-location network with 19 clinics across Auckland and Palmerston North, Smile Dental has built a reputation for providing comprehensive dental care at accessible prices. The clinic serves families, professionals, and individuals seeking reliable, straightforward dental treatment in the heart of Auckland's central business district.
Smile Dental stands out in the Auckland dental market for three key reasons. First, the clinic offers free dental examinations for new patients, removing barriers to accessing care. Second, the clinic operates with flexible hours including evenings and weekends, accommodating busy professionals and families in Auckland. Third, with 19 locations across Auckland and Palmerston North, Smile Dental provides continuity of care and convenience across the region.
Smile Dental provides a comprehensive range of general dental services under one roof. Core treatments include routine check-ups and preventive care, professional teeth cleaning, and teeth whitening for cosmetic improvement. The clinic also offers Invisalign clear aligner therapy for patients seeking discrete orthodontic correction, and dental implants for tooth replacement. Additional services encompass restorative dentistry, diagnostic imaging, and family dental care across all age groups.
Smile Dental - Queen Street is staffed by experienced dental professionals including Dr Mel Kim, Dr Yvonne Yung, Dr Boris Ma, Dr Ali Han, Dr Samson Looi, Dr Jacky Lam, Dr Rachel Forbes, and Dr Jack Hwang. The clinic emphasizes a diverse and friendly team dedicated to delivering exceptional patient care. Each dentist contributes expertise in general dentistry and various specialty areas, ensuring comprehensive treatment options for patients at all stages of their dental health journey.
Smile Dental utilizes modern diagnostic equipment and treatment technology to support clinical decision-making and patient care. The clinic is equipped with digital imaging systems for accurate diagnosis and treatment planning. The facility is designed to provide a comfortable, welcoming environment where patients feel at ease during their dental visits in Auckland.
The clinic's philosophy centers on providing exceptional dental care at affordable prices, making professional dentistry accessible to all members of the community. Smile Dental welcomes new patients and existing patients alike, with a focus on building long-term relationships and supporting optimal oral health. The friendly, professional atmosphere at Smile Dental in Auckland puts patients at ease and encourages regular preventive care.
Smile Dental - Queen Street is conveniently located at Level 2, 246 Queen Street in Auckland CBD, positioning it centrally for workers and residents throughout the city. The Queen Street location offers easy access via public transport and is within walking distance of Auckland's major business and retail districts. The clinic's central Auckland positioning makes it an ideal choice for professionals and families seeking dental care without extensive travel.
4.8
★ 214 reviews
Simon Stehle
March 2026 · ★ 5
Got a general checkup, clean and a few fillings done by Dr Stella. Can highly recommend her and the facility in general. Probably the first time I ever felt in good hands being at a dentist. Thanks again :) Simon
Sulimauga Stevenson
March 2026 · ★ 5
Excellent service..no problem at all..thank you LYANA for great job
Clinic response ():
Response from the owner 3 weeks agoThank youThank you so much for your kind words! We’re thrilled to hear you had a positive experience at Smile Dental. Our team strives to provide the best care possible, and your feedback means a lot to us. We look forward to seeing you at … More
Maria Shello
March 2026 · ★ 5
I would like to say thank you so much to Dr Andy Liu and his assistant for an amazing job. They were both caring, accommodating, informative and very efficient. I highly recommend Dr Andy as this is the 2nd time I had a procedure done under his care.
Fionnuala
March 2026 · ★ 5
I've been a patient at Smile for many years; the staff consistently offer fantastic service. I received a warm and professional welcome from Sarah at reception yesterday who also assisted with x-rays. Dr Andy listened carefully to my …
Clinic response ():
Response from the owner a month agoThank youThank you so much for your kind words! We’re thrilled to hear you had a positive experience at Smile Dental. Our team strives to provide the best care possible, and your feedback means a lot to us. We look forward to seeing you at … More
Alana May
March 2026 · ★ 2
The dentist didn’t explain my situation carefully, in a good order, or slowly enough (note that I am a professional teacher of English in NZ!). She should improve her communication skills with patients. I’d rather not see her again. Please appoint another dentist for my next appointment. Thank you.
Mike Lowe
March 2026 · ★ 5
Was a perfect experience, Got exactly what I went in for. No attempts are upsetting, no unnecessary lectures. Very professional very fast and the cost was kept to a minimum. Would definitely recommend.
Clinic response ():
Response from the owner a month agoThank youThank you so much for your kind words! We’re thrilled to hear you had a positive experience at Smile Dental. Our team strives to provide the best care possible, and your feedback means a lot to us. We look forward to seeing you at … More
James Matavao
March 2026 · ★ 5
New customer here and was welcomed by a professional team. My treatment was carried out by Dr. Jung Houn Alice So, she was amazing. Her professionalism was top tier. She was very informative and appointment went with ease. I have found a new safe space for my regular checks.
David Jaquiery
March 2026 · ★ 5
Had a broken tooth that was cutting into my gum and tounge, I needed urgent attention so i could go to a wedding in the afternoon. Dental Smile, went out of there way and made an apointment for me within 2 …
Clinic response ():
Response from the owner a month agoThank youThank you so much for your kind words! We’re thrilled to hear you had a positive experience at Smile Dental. Our team strives to provide the best care possible, and your feedback means a lot to us. We look forward to seeing you at … More
Liam Bing
March 2026 · ★ 5
DR Latch is amazing, friendly open and incredible at his job.
Clinic response ():
Response from the owner a month agoThank youThank you so much for your kind words! We’re thrilled to hear you had a positive experience at Smile Dental. Our team strives to provide the best care possible, and your feedback means a lot to us. We look forward to seeing you at … More
Julia Sarah
March 2026 · ★ 5
For the first time as an adult I had a dental procedure without sedation. The dentist I had was incredible so patient and kind. Talked me through all the steps of the process which is essential for such an anxious person like me. Would definitely recommend.
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★ 4.8 (214 reviews)
