Patients
Reviews of Smile & Co. Dental Clinic.
Kuala Lumpur, Malaysia. 80 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 80 reviews
I am very satisfied with the service at this clinic. From the front desk to the treatment, everyone was friendly and welcoming. I felt safe and confident throughout the entire procedure.
Reply from the clinic
Dear Mr Roland, thank you for your wonderful feedback! We’re very happy to hear that you felt satisfied with our service. Our team always strives to create a friendly, welcoming, and safe environment for all our patients. We truly appreciate your support and look forward to seeing you again!
Really happy with my visit here! The dentist explained everything clearly and made me feel comfortable through the treatment. STAFF WERE KIND AND WELCOMING. Will definitely come again 😍 …
Reply from the clinic
Hi, Ms. Angela, Thank you so much for sharing your experience! We’re thrilled to hear you felt comfortable and well cared for during your visit. Our team always strives to create a welcoming and supportive environment, and your kind words mean a lot to us! We can’t wait to see you again at your next appointment! 💙
Fast, neat and clean treatment. Modern equipment and very comfortable clinic. Doctor also gives easy to understand dental care advice
Reply from the clinic
Hi Mr. Idzlan, Thank you for your kind review! We’re so glad you had a smooth and comfortable experience at our clinic. Your support motivates us to keep providing the best for our patients 💙 We look forward to seeing you again soon!
My child is afraid of going to the dentist, but the doctor here is very patient and knows how to take care of children. Thank you for the excellent service 😊 …
Reply from the clinic
Hi Mr. Wanhanaf, Thank you so much for your kind words! We’re delighted to hear that your child felt comfortable and well cared for during their visit 😊🦷 Our team always strives to create a gentle and reassuring environment for our little patients. Your trust means a lot to us 💙 We look forward to welcoming you and your child again for future visits!
My first experience here was very good. The dentist explained everything clearly before the treatment, which made me feel confident and at ease. The price was also reasonable.
Reply from the clinic
Hi 🤍 Thank you for sharing your first experience with us! We’re so happy to hear you … More
The service is very satisfactory. The doctor and staff are all friendly, the treatment is done carefully and is not painful. The clinic is also clean and comfortable. Really recommended 👍👍👍👍👍 …
Reply from the clinic
Dear Mr Malek, thank you so much for your kind feedback! We’re very happy to hear that you had a comfortable experience with our doctor and team. Providing careful, gentle treatment in a clean and welcoming environment is always our priority. We truly appreciate your recommendation! 😊 …
Really happy with the service here. Everyone was welcoming and patient, and the dentist made sure I was comfortable throughout the treatment. You can tell they genuinely care about their patients. Highly recommended!
Reply from the clinic
Hi Mr. Muhammad Fazli, Thank you so much for your wonderful review! We’re thrilled to hear that you felt welcomed, comfortable, and cared for during your visit. Your kind words mean a lot to our team and encourage us to keep providing the best care for all our patients 💙 We look forward to seeing you again at your next appointment!
First time visiting and I’m really happy with the service. The dentist was gentle, staff were friendly, and the clinic was clean and modern. Will definitely come again.
Reply from the clinic
Dear Ms Afiqah, thank you for choosing our clinic for your first visit! We’re so happy to know that you had a great experience with our dentist and team. Your kind feedback means a lot to us, and we look forward to welcoming you back again. ✨
Expensive which is expected given its location. Service USED to be good but now it’s all about moving you through fast because numbers = money. Changed dentists on me last minute and did not inform that my regular was no longer there.
Reply from the clinic
Thank you for taking the time to share your honest feedback with us. We’re truly sorry to hear that your recent experience did not meet the standard of care and communication you rightfully expect from Smile & Co. Dental. While our location and facilities do come with higher operating costs, we firmly believe that quality care, transparency, and patient trust should never be compromised. We regret that there was a last-minute change in your attending dentist and that this was not communicated clearly to you in advance. This is not the experience we aim to provide, and we understand how disappointing and unsettling this can feel, especially when you’ve built a relationship with your regular dentist. Your feedback is taken seriously and will be reviewed internally so we can improve our communication and ensure continuity of care moving forward. We remain committed to delivering attentive, patient-centred dentistry, not just efficiency. Thank you again for sharing your experience. Should you be open to it, we would appreciate the opportunity to speak with you directly and make things right. Sincerely, Smile & Co. Dental
Dr. Hoo is a very experienced doctor. The nurses here are very friendly.
Reply from the clinic
Thank you for your kind words and for taking the time to share your experience with us. We’re truly glad to hear that you felt well cared for by Dr. Hoo and our team. Your feedback means a lot to us, as we strive to provide not only experienced and professional care, but also a warm and friendly environment for every patient. We look forward to welcoming you again at Smile & Co. Dental. 😊🦷 Warmest regards, Smile & Co. Dental
I had a wonderful experience at this dental clinic. The staff were friendly and professional, and Dr. Melisa provided a very clear and thorough explanation. I’m extremely satisfied with the service.
Reply from the clinic
Hi Ms. Leyla, thank you so much for your wonderful feedback! We’re glad to hear that Dr. Melisa and our team made your visit a positive experience. Your satisfaction means a lot to us, and we look forward to seeing again in future.
It was the best experience I’ve ever had at a dental clinic. All the staff were very friendly, and Dr. Hoo explained everything so clearly. Highly recommended!
Reply from the clinic
Thank you so much for your kind words! 🌟 We’re thrilled to hear that you had such a positive experience with Dr. Hoo and our team. Your support means a lot to us, and we look forward to welcoming you back for your future dental visits! …
⭐⭐⭐⭐⭐ Great experience at Smile & Co Dentist. The dentist was professional and gentle, and the staff were friendly. The clinic is clean, modern, and well-organized with minimal waiting time. Highly recommended!
Reply from the clinic
Hi Ms. Rohana, thank you so much for the kind words! We are thrilled to hear you had a great experience with our team. We look forward to seeing you at your next visit!
The clinic is spotlessly clean, and the entire team is so friendly and welcoming. Special mention on Dr. Melisa, who is the absolute best! I’ve been visiting her since 2021 and always have a great experience with her.
Reply from the clinic
Dear Mr. Mark, thank you so much for your kind words and continued loyalty. We truly appreciate your support.
Really love the dental treatment here! The doctor is gentle and professional, and all the staff are super friendly. Definitely my go-to clinic now!
Reply from the clinic
Hi Ms. Ezzabella, Thank you so much for your wonderful feedback! We’re thrilled to hear that. Our … More
We made an appointment with the clinic. I was there with my family and as soon as stepped in we were greeted with a friendly smile friendly. Since it was our first visit, we did our registration and all. Once done, we took turns to the dentist, Dr Xhion. He explained the procedure of what needs be done and. He did the scaling and all, everything went so well. After that Dr Xhion took time to…
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explain what procedures needs to be done. My family and i were so pleased and happy with the treatment and experience!
Reply from the clinic
Hi Mr. Zulkifli, Thank you so much for taking the time to share your experience with us. We’re delighted to hear that you and your family felt welcomed from the moment you arrived and that your first visit went smoothly. Your kind words truly mean a lot to our team. We look forward to welcoming you and your family again and are always here if you need any assistance. Thank you for choosing our clinic!
I flew from Australia to fix my teeth here ! Dr Xhion changed my opinion about dental memory forever ! I will come back with all my Australian mates 💪💪💪👍👍💪 Just professional and smooth technique!!! …
Reply from the clinic
Thank you so much for flying all the way from Australia to trust Smile & Co. with your smile! We’re truly happy to hear that Dr Xhion was able to change your dental experience and leave such a positive impression. We look forward to welcoming you back! Safe travels and see you again soon!
Love the Environment ~ Chill and Comfortable. Doctors and Nurses are friendly and patient as well, definitely 5 🌟 Level Dental Clinic 😉 …
Reply from the clinic
Dear Kai Yang, thank you for taking the time to leave us a wonderful review. We’re glad to hear that our environment and team made your visit a positive experience. … More
Great service, friendly staff, and very professional dentist. The clinic is clean and comfortable. Highly recommended😁 …
Reply from the clinic
Dear Noor, Thank you so much for your kind words! We’re happy to hear that you enjoyed our service and felt comfortable with our team and clinic environment. Your recommendation truly means a lot to us. 😊 Looking forward to welcoming you again at Smile & Co.! ✨
I had a wonderful experience at Smile & Co. From the reception to the doctor, everyone was professional and polite. The treatment was done carefully, and the doctor explained each step so I could understand. The clinic is modern, clean, and very comfortable. Definitely coming back for my next appointment!🌟🌟🌟🌟🌟 …
Reply from the clinic
Dear Rowena, Thank you for sharing such a wonderful and detailed review! We’re so happy to know that you had a great experience from the moment you stepped in until the end … More
I had my wisdom tooth removed at Smile & Co Dental Clinic, and I’m genuinely blown away by the whole experience. Dr. Xhion was absolutely outstanding — his explanations throughout the procedure were so clear and detailed that I actually learned new things about my own teeth. It’s rare to find a doctor who’s both highly skilled and incredibly patient in walking you through every step. The clinic…
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c itself is on a different level. Their equipment is top-tier; I could even see my tooth in 3D, which made everything feel transparent and reassuring. You can tell they invest in the best technology to give patients confidence and comfort. The staff were equally impressive — professional, well-presented, and genuinely attentive. Instead of just calling my name from the counter, they personally walked over to inform me when my bill was ready. These small gestures show how thoughtful and well-organised the whole team is. From the environment to the technology to the people, every detail feels carefully considered. I came in for a wisdom tooth extraction and left feeling like I’d just experienced the gold standard of dental care. Highly recommended — Smile & Co, together with Dr. Xhion, has truly raised the bar for what a dental visit should feel like!
Reply from the clinic
Hi Blitz Multimedia, Thank you from the bottom of our hearts for this amazing review. We’re so glad to hear that your experience with Dr. Xhion and the team made you feel informed, comfortable, and well cared for. We put a lot of thought into our technology, environment, and patient journey, and it means the world to us that it made a difference for you. Thank you for trusting us with your wisdom tooth removal. We wish you a smooth recovery and look forward to welcoming you again whenever you need us. Warm regards, Smile & Co. Dental Clinic
Great servicing, Dr. Xhion is amazing as per usual 👍 …
Reply from the clinic
Thank you for your feedback! We’re glad to know that Dr. Xhion and our team were able to provide you with another great experience. We appreciate your support
Dr. Xhion is excellent dentist. I used to hv phobia in going for dental service until I met him. He is gentle, patient & willing to share info on good dental health. Thank you Dr. Xhion & the team
Reply from the clinic
Response from the owner Edited 4 months agoDear Ms Swee Lay Hui. We’re so happy to hear this! 💙 Thank you for sharing your experience — Dr. Xhion and the team are thrilled to know they helped you overcome your dental phobia and feel confident about your smile again! Your trust means a lot to us, and we look forward to seeing you again for your next visit.
Dr Xhion is the best Dentist that i’ve met so far . Always communicate on the best & suitable treatments for me .
Reply from the clinic
Dear Ms. Nolita, We’re so happy to know that you’ve had such a great experience with Dr. Xhion! Thank you for sharing your feedback. It means a lot to our whole team.
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